Svi proizvodi Support Forum

I was getting warnings from my e-mail server that I was near the mailbox size limit, and Thunderbird displayed a percentage bar in the lower right corner. I've deleted a lot of large messages and want to see how far I am from the limit now, but now the bar isn't displayed. Is there a way to refresh this? Or is it a warning that's only pushed from the server?

(Unfortunately, my webmail site doesn't compute the size correctly and shows me at over 400%, so I can't see the actual size there until the server sends me another warning.)

Latest Thunderbird update has placed the From and Subject fields on two separate lines in the classic view. Other views I have tried do not put these two fields on the same line which is what I have had for decades. I have essentially lost half the space I had to view contents of my email inbox and folders. How can I modify my view back to the way it was before with From and Subject on one line giving me a more compact view of things?

I cannot play YouTube videos using Firefox with Windows 10. I still have to use Chrome, even after I cleared my cache and cookies. I reinstalled Firefox and then I could watch YouTube videos for a few days, but now they stopped working again.

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.

Microsoft sent email last night announcing the end of "Normal Password" for Hotmail, and warning that Hotmail would REQUIRE "modern authrentication" beginning 9/16. I have personal desktop subscription to Microsoft 365. I have set Microsoft account to 2FA and checked in Tbird that cookies are enabled.

I have spent hours and days trying & failing. With server imap-mail.outlook.com using OAUTH2, Thunderbird won't sync and shows message saying that server doesn't support the authentication protocol please enter another one. With 2FA still turned on and using Normal Password setting and entering an App Password from Microsoft, the Imap connection is fine about 85% of the time, needing re-entry of the App password about once a day or so (usually requires several tries until App Password gets accepted.)

The 0AUTH2 fails with Norton Smart Firewall turned Off or Turned On-makes no difference.

(Sending email with Outlook and 0AUTH2 DOES work okay.)

I've also tried Imap connection with a different server: Outlook.office365.com, using 0AUTH2.

In this case, Tbird shows me a Timeout error and never makes an Imap connection to the server.  

I've been limping along with the app password, and "normal password" authentication, but now Microsoft announces they will stop accepting connections that are not 0Auth2 ("modern authentication") from Tbird or any other software after 9/16. The clock is ticking. I've tried every remedy I've seen online from Tbird or from Microsoft. Nothing has yet allowed a QAUTH connection for Tbird to a hotmail IMAP server. Please help! !

Hi, Set up a thunderbird account on advices from experts due to current issues with BT Email in UK. Have set up an account which is working but the contacts are corrupted? In personal address book loads of hash tags and symbols with no details. In Mac OS x has names but most only have telephone numbers. Also have multiple names for same contact as I tried to download again! I use an Apple IMac PC. Is there any easy way to remove all contacts and what is the best way to try again and get contacts to import with full information? I am not very Techy so plain English with any solution would be appreciated. Still have BT account and downloaded to a CSV file when trying.

Can't get out of offline mode. It happen once previous but an icon was available and got back on. Now going to settings and nothing works. Surprisingly found nothing with Google nor Mozilla support. No email; big problem.

The offline option does not give off or on but option that I don't understand.

The file at the top shows offline and there doesn't seem a way to change (no check mark).

The moderator, 10 years ago, said uncheck on life or two blue line. No such think.

Computer is connected to internet. Shut down MAC and restarted. Still OFFLINE. I must be online but cannot download my messages.

Please help

I have an address in my address book that I received many emails from. About a month ago they started going to the bulk folder. How do i get that address restored so i can receive emails from them?

This new version of Thunderbird (115.12.2) is not the best. The Composition toolbar doesn't exist when typing a new message and I no longer have a menu bar when typing a new message.

Another issue is on replying why do these sideways "V's" show at the beginning of each line of the senders email when replying. Sometimes it will be just a black line all the way down. When I saw those I felt like I had woken up in 1995.

I am using Windows 11 Pro.

Thank you

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recently added bookmarks on the kindle. The History and Open Tabs are still the same, I didn't have those selected for sync. I checked and one password that I knew was previously incorrect on the kindle got updated to the correct one from the desktop. But I am worried about any possible passwords that were only on the kindle or were correct on the kindle and incorrect on the desktop, based on the bookmarks I suspect those were lost also. I was worried about this and had tried to find the profile data on the kindle but no file manager helped, I couldn't find it anywhere. And there doesn't seem to be a way to access profile manager on android. I also poked around with adb with no success. I was hoping to make a backup before using sync but I gave up and did sync anyway. Is there anyway to recover this data?

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings. I did a 'refresh' about an hour ago. I am not seeing any network activity that I cannot recognize. I d/l'd 'Malwarebytes' and ran it..."no threats". MS Defender has always been on & protecting me. I have never had this situation occur before and am hoping for some help (5 to 10 seconds to wait for what you've keyed in is not fun).

Greetings FF Community, New Samsung Galaxy S9 Ultra tablet running FF ver 127.02 on Android 14. Have no option to customize toolbar or even add the File Menu to the top of Firefox as other resources in Firefox indicate. Using a Finite bluetooth keyboard, ALT key does nothing, using bluetooth mouse right click on empty space in address bar - no context menu appears, enabled in mouse settings. Any suggestions greatly appreciated. Screen shots below of laptop and S9 Ultra. Thank you in advance for your assistance.

Laptop with File Menu

S9 without File Menu

My Local Inbox suddenly started to arrange itself by group according to correspondent. I can't get the emails back into chronological order. I can't work with a mail program that doesn't give me my messages in chronological order, with most recent at the bottom. If I did something to cause this change, please tell me how to undo it. I have about eight email addresses, and they all feed mail into the Local Inbox.

On the top of the left side of the incoming email page, next to my email address, I would like the following alternatives to appear: answer, answer all, forward . . . I have had them before, have never had a problem with them, but I must have pressed the wrong key as now I get the following instead: an icon with a pin-up button, a phrase about filtering, and then five icons with an envelope, a star, a notebook . . . What do I need to do to recover the original layout?

Even though I actually have only 1, 2, or 3 Firefox windows actually open, subsequent browsing is is stacking up instances. Following is a copy of Windows' "processes screen" illustrating an actual instance. At this point, I run out of memory and Firefox crashes.

tl Firefox (15) 7.0% 1,133.1 MB 0.1 m/s 0 Mbps i£, Firefox Efficiency... 0% 398.5 MB o m/s 0 Mbps Firefox 1.7% 268.3 MB o.i m/s 0 Mbps Firefox 3.6% 174.8 MB o.i m/s 0 Mbps Firefox 0.8% 120.8 MB o m/s 0 Mbps Firefox Efficiency... 0.8% 48.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 36.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 30.7 MB o m/s 0 Mbps Firefox 0% 20.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 17.6 MB o m/s 0 Mbps Firefox Efficiency... © 0% 8.4 MB o m/s 0 Mbps Firefox Efficiency... © 0% 5.3 MB o m/s 0 Mbps Firefox 0% 1.8 MB o m/s 0 Mbps Firefox 0% 0.8 MB o m/s 0 Mbps i£. Firefox 0% 0.8 MB 0 MB/s 0 Mbps Firefox 0% 0.5 MB o m/s 0 Mbps