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I accidently powered off system (PC with Windows 10) without closing programs, including Thunderbird. After restarting the system and opening Thunderbird, TB crashed. I have tried numerous fixes:

• Installed the latest version of TB (from 78.11.0 to 102.8.0)
• Opening TB in Safe Mode (disabling all add-ons, reset toolbars & controls)
• Uninstall & reinstall TB

All result in the Crash Reporter dialog, with Report Contents. I can supply the report contents. (It wasn't obvious how to attach to this forum post.)

One KB item (https://support.mozilla.org/en-US/questions/1337785) suggested that the issue may have to do with session.json file. Based on the file timestamp, that seems likely. But I don't know how to edit this file to fix the problem.

I also created a new TB profile, with does not crash on startup, but I cannot get email properly configured.

I have hundreds (maybe 1000s) of email stored in TB that I cannot access.

I would greatly appreciate any help!

There is a display issue when I search anything in the url bar. It goes up the window, and disappears completely if many suggestions are made. The issue disappears when in troubleshooting mode. I disabled all plugins, changed the theme to no avail.

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email?

O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too.

Thank you

Windows 10 Thunderbird 115.10.0

Hi After the latest update, the address bar dissapears everytime I click on it to type in an address. It gets hidden behind previous addresses I visited. Completely unusable. I have no idea why it is so bad and how to fix, please help. Thanks

Since yesterday, Thunderbird will not connect to my TalkTalk IMAP mail server unless I switch on a VPN. This is inconvenient. I have no problems accessing my emails through TalkTalk's online mail service, which doesn't happen when the server is down.

I keep getting these notifications, and because they relate to Bitwarden" I'm very reluctant to just click on the "accept" button in the message because of the possibility of a scam and the exposure it may create.

Is the notification genuine? How do I know? How can I update Firefox settings to achieve the same result without responding to the notification?

Bit paranoid I accept, but better careful than having regrets! Thks

Hello, while using Waterfox, recently, while on Facebook, the time a post was made on any given page stopped being shown except for the most recent - newest - one. Per the attached screenshots, the newest post shows that it was put up 26 mins before I got the screenshot, the post prior to that one does not show how long it's been since it was made. This is only in Waterfox. Not a problem with Firefox, Chrome or Edge. Waterfox is my browser of choice for all social media, so this is particularly problematic. Thanks for any help in resolving this.

~ Bruce in Hawai'i

I am running Firefox 126.0-1 on an Arch Linux system. Most websites are failing to connect for security reasons.

Some sites, including google.com and nytimes.com, fail with an "SEC_ERROR_UNKNOWN_ISSUER" error, and their certificates confirm that they are respectively issued by Google Trust Services LLC and DigiCert Inc.

The website archlinux.org errors with "MOZILLA_PKIX_ERROR_MITM_DETECTED", stating that "Software is Preventing Firefox From Safely Connecting to This Site", citing in particular ISRG Root X1 as the problem. The certificate confirms that it is issued by Let's Encrypt.

The website duckduckgo.com simply errors with "SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID" and states "Secure Connection Failed"

I have confirmed in preferences that my proxy settings are set to "No proxy" and the problem persists across troubleshooting mode and making a new profile. I have also tried removing the cert9.db file in a given profile folder.

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Firefox mobile android version 125.3.0 (Build #2016017559), 9f29904153+ GV: 125.0.3-20240425211020 AS: 125.0.1 On a samsung galaxy note 20 ultra 5g.

Today I noticed that typing characters with accents like á, ã, â, etc. doesn't seem to work at all from firefox, they all end up ignoring the dead key and just typing the letter itself. It can render them just fine and I can paste them from another app normally too, but actually typing them is impossible from firefox.

After trying to troubleshoot, I eventually found out a few things: - iBus is not at fault, since it works in every other app and I even restarted it, but the problem persists - This only happens in my main profile, newly created profiles don't have that problem - The problem still happens on troubleshoot mode (as long as it is my main profile) - Compose key also doesn't work (I don't want to use compose key anyway, because my keyboard has specialized dead keys, but I at least tried it)

I suspect the problem lies in a setting on about:config that's different from newly created profiles, but I have no idea which and Ctrl+F searching this site doesn't show any relevant configuration that might be the culprit.

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

Hi. I love Thunderbird! But I cannot use a Gmail account.

It all started when I changed the underlying password for my Gmail account (for routine security). I changed the password too on my Thunderbird client for SMTP and IMAP.

But then it popped up with: https://accounts.google.com/v3/signin/identifier?app_domain=http://localhost& [etc]

it keeps giving me this message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

I've tried to read online what's going on. I've deleted the account and tried to set up again, and closed Thunderbird. It keeps doing this. I've checked Google settings ... nothing untoward. It doesn't have a link to Thunderbird still.

What can I do?

Thanks, Dan

Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What do I do?

Full scenario: Computer had some issues, so I set up Windows Backup/Restore to a point just before resetting it, saving that data to an external drive. Then, I reset Windows, choosing the option that lets you keep your files (most of them it looks like) while it reinstalls everything else.

I knew it'd wipe Firefox and I'd need to reinstall it, but when I synced my account, it didn't have logs. The logs are archives of various chats on a website I used to talk to friends. I know those used to be accessible through Firefox's directory under Program Files by checking the data saved for that website (something I had to do once before to remove corrupted logs), but that data obviously wouldn't be there now.

I should've considered this beforehand but I had no idea that data for different websites might not be included in a sync. It does have files for Firefox but I decided not to touch them, since I'd already synced and I didn't know if reverting to that Backup might break Firefox somehow. Or worse, cause me to lose MORE data.

Question now is, what's the chance those might be in that backup I saved? More specifically, data stored about websites I visited.

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

How can I have the original mails deleted from original Gmail inbox when deleting them from unified inbox.

I am reading my mails in a unified inbox - and deleted some read and unwanted ones. Now I am looking at my Gmail via my iphone's mail app - and none of those emails have been deleted... How do I get those deletions to sync back to my Gmail account?

Thank a lot!

when i write a new mail i have this kind of letters , by sent or received mail, the letters are different, see my two screenshots. how can i install that the letters in a written mail are the same in each group?

I am trying to configure Firefox on macOS to not prompt the user to make it the default browser.

I am using the following script to create the profile and set the user preferences after installing Firefox by copying `Firefox.app` from the downloaded DMG: ```

1. !/bin/sh

open -a Firefox.app --args -CreateProfile default sleep 1

write_userpref() { USER=$(whoami) PROFILE=$(ls -1 "/Users/${USER}/Library/Application Support/Firefox/Profiles/" | grep -E "\.default$") cat << EOF > "/Users/${USER}/Library/Application Support/Firefox/Profiles/${PROFILE}/user.js" // mandatory comment? user_pref("app.update.auto", false); user_pref("app.update.disable_button.showUpdateHistory", false); user_pref("app.update.enabled", false); user_pref("breakpad.reportURL", ""); user_pref("browser.newtabpage.activity-stream.feeds.topsites", false); user_pref("browser.newtabpage.activity-stream.feeds.section.topstories", false); user_pref("browser.tabs.crashReporting.sendReport", false); user_pref("browser.discovery.enabled", false); user_pref("browser.defaultbrowser.notificationbar", false); user_pref("browser.shell.checkDefaultBrowser", false); user_pref("browser.shell.didSkipDefaultBrowserCheckOnFirstRun", false); user_pref("browser.shell.skipDefaultBrowserCheckOnFirstRun", true); user_pref("browser.newtabpage.enabled", false); user_pref("experiments.enabled", false); user_pref("extensions.pocket.enabled", false); user_pref("toolkit.telemetry.enabled", false); user_pref("update_notifications.enabled", false); EOF }

write_userpref

open -a Firefox.app --args -new-tab -P default "about:blank" sleep 3 osascript -e 'quit app "Firefox"' sleep 2

open -a Firefox.app --args -P default about:blank ```

Here's the behaviour I'm seeing:

1. Firefox starts to an `about:blank` tab, however there is a second "Firefox Privacy Notice" tab
2. AppleScript quits Firefox
3. Firefox starts to an `about:blank` tab, however it is now prompting me to make it the default browser

I do not want Firefox to prompt the user to become the default browser.

My ideal scenario is that Firefox starts without the "Firefox Privacy Notice" tab and without prompting me to make it the default browser. From the observed behaviour, this doesn't seem possible.

Can anyone tell me how I can accomplish this without user interaction or MDM?