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I have Mozilla Firefox installed years ago. Today I have trouble getting it to run.

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.… (pročitajte više)

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

Asked by firefoxhelp.20.sysops prije 2 dana

Answered by TyDraniu prije 23 sati

Constant Crashes

I am getting like 10 crashed tabs per day. I have been using firefox for years and about to dump it... I have brave, chrome and others on my computer and getting ready t… (pročitajte više)

I am getting like 10 crashed tabs per day. I have been using firefox for years and about to dump it... I have brave, chrome and others on my computer and getting ready to dump FF. You need to figure this crap out. If its broke, I dont need it.

Asked by frogger0624 prije 18 sati

Last reply by TyDraniu prije 18 sati

Youtube won't acknowledge Google sign in.

Hi, I've recently had a full Windows reformat, and I'm setting my PC back up. I used the Firefox profile to resync my data to the new Firefox install, but I'm encounteri… (pročitajte više)

Hi,

I've recently had a full Windows reformat, and I'm setting my PC back up. I used the Firefox profile to resync my data to the new Firefox install, but I'm encountering a glitch with Youtube where I'm already signed in(Gmail, and all Google-related products work perfectly fine), but it's not capturing that data somehow.

I've attached a screenshot where, on the right you'll see my sign in was successful, but on the left where my user platform should be, it's prompting for a Sign in. Clicking on Sign in only refreshes the page, and I have limited options as to what I can do with my profile if I were to click on my profile picture at the top right corner. Additional screenshots labeled Firefox.jpeg and Chrome.jpeg that shows what I can see on Firefox(glitched) vs what I should be seeing normally (which I used Chrome for this example). As you can see it's severely limited, and none of the options allow me to sign out or change much of my Youtube profile.

Steps I've taken so far: - Reinstalled Firefox - Removed previous profile via profileOLD.ini - Disabled all Extensions - Cleared Cookies - Tried to add Cookies exemption for accounts.google.com and accounts.youtube.com, still a no go - Tested with several Google accounts, same issue - Tested with other browsers including Edge, Chrome, and Opera, I'm able to play Youtube normally.

It worked perfectly well just this morning before my reformat, but when I reinstalled Firefox, and it synced with my Firefox account, it just happened.

Asked by Panda Gin prije 19 sati

search bar

hi, on the top right there is a search bar. for the history i normally highlight the word and press delete, now thats not working, why is this and how can i fix this issu… (pročitajte više)

hi, on the top right there is a search bar. for the history i normally highlight the word and press delete, now thats not working, why is this and how can i fix this issue?

Asked by qasim56 prije 20 sati

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (pročitajte više)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 prije 1 sedmicu

Last reply by TyDraniu prije 23 sati

Add-In Permissions

One of the add-in permissions is "Access your data for sites in the “named” domain". I looked at that and thought, "That certainly cannot include passwords"; BUT the exp… (pročitajte više)

One of the add-in permissions is "Access your data for sites in the “named” domain". I looked at that and thought, "That certainly cannot include passwords"; BUT the explanation for this permission is: "The extension could read the content of web pages you visit in the specified domain, as well as data you enter into those web pages, such as usernames and passwords. "

I was stunned.

That means that addins that get this permission have access to my banking/medical/etc. usernames & passwords. This is not acceptable. Can a permission be developed that would be: "Access your data for sites in the “named” domain" (except usernames/passwords).

The permission "Access your data for all websites" is significantly worse in that it applies to all sites.

Asked by pabsfx-config prije 1 dan

Last reply by TyDraniu prije 1 dan

Firefox update repeated prompts

Every time I open my Firefox browser (it is my default), even during a session when the browser has not closed, I get a pop-up prompting me to download an update. After … (pročitajte više)

Every time I open my Firefox browser (it is my default), even during a session when the browser has not closed, I get a pop-up prompting me to download an update. After numerous attempts to download the update, it still did not show up in my download folder nor did I see the download run or prompt a "finish". I checked download history and finally see that it says it installed on 6/25 but I am still getting repeated prompts to download and install an update.

This is maddening. I am using Windows 10 Enterprise on an HP Elite Desk.

Please help me fix this!

Asked by Freyda Lynn prije 1 dan

User name

I have been using [edited] @comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add … (pročitajte više)

I have been using [edited] @comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add a new email name as a secondary account and then delete the primary one above. I entered [edited[ @gmail.com. I got a message that said that account already exists. Since I didn't know that or remember any password for it, I entered [edited] @gmail.com and said "forgot password." I changed it Now Firefox won't let me in using the [edited] @gmail.com account. Would appreciate any help you can offer.

Asked by sandrawhitfield prije 1 dan

Last reply by jscher2000 - Support Volunteer prije 1 dan

font-size of address bar, tabs, sidebar and toolbar

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../123946… (pročitajte više)

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../1239467] gives no change at all of the font-size no matter the value I use. Any ideas? I'm using Windows 10 Firefox 127

Asked by janpaul.peters prije 1 dan

Last reply by cor-el prije 1 dan

Sync save lost

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had t… (pročitajte više)

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password.

Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.

Asked by invisuu prije 2 dana

Last reply by TechHorse prije 1 dan

  • Riješeno

Trying to find my password.

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want … (pročitajte više)

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want to update the saved password I must have chosen "NO", I don't remember. I stayed logged in the Yahoo email account for a few days after I've changed the password. I've logged out of the Yahoo account. Now I can't log back in because I don't remember the new password I've created.

I'm wondering if Firefox has the new Yahoo email account password saved somewhere in its cache.

OS: Windows 10. Firefox: 127.0.2 (64-bit).

Asked by vopil15234 prije 1 dan

Answered by TechHorse prije 1 dan

Why isn'f Firefox not recognizing my location on maps after Firefox update

After updating Firefox, when searching on Google, it no longer recognizes my location. I'm in Minneapolis, but when I bring up maps, it shows Austin TX. I did try to u… (pročitajte više)

After updating Firefox, when searching on Google, it no longer recognizes my location. I'm in Minneapolis, but when I bring up maps, it shows Austin TX. I did try to update my default location on my computer, but it still keeps showing my location as Austin TX. Maps works fine on Microsoft Edge

Asked by peejer2557 prije 1 dan

Web plugin

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP… (pročitajte više)

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP

Thank you

You haven't installed the plugin or it is not the latest version.

Please click download to download the latest plugin.

Please close browser before plugin installation.

Asked by Applejack prije 2 dana

Last reply by James prije 1 dan

latest updates have ruined youtube access

27 June 2024 17:41 MDT the latest updates to firefox have ruined access to youtube videos causing extensive loading delays and in some cases not allowing t… (pročitajte više)

27 June 2024 17:41 MDT

the latest updates to firefox have ruined access to youtube videos causing extensive loading delays and in some cases not allowing the youtube article to load at all using DuckDuckGo youtube runs fine

Asked by Terry Loftus prije 1 dan

Recently closed tabs and windows is disabled

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed win… (pročitajte više)

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed windows' options are disabled. They are grey, and I can't click them (see image). Also, the 'reopen closed tab' when you right-click one of the tabs is disabled (grey). I have tried to search everywhere why it can happen and found nothing. Any advice on how to enable this option? Thanks

Asked by nadavamd prije 1 dan

Last reply by cor-el prije 1 dan

error message Platform version 127.0.2 is not compatible with minVersion >=127.0.1 maxVersion <= 127.0.1

After auto update this error message came up and will not allow Firefox to open. Earlier in the day it had also updated ( not sure to what version) and was working fine. … (pročitajte više)

After auto update this error message came up and will not allow Firefox to open. Earlier in the day it had also updated ( not sure to what version) and was working fine. Laptop was then shut down and turned off for aprox. 1 hr. I then turned it back on and tried to open Firefox and it again asked to allow Firefox to make changes to my computer to which I clicked Yes. It then would not open and this error came up. error message Platform version 127.0.2 is not compatible with minVersion >=127.0.1 maxVersion <= 127.0.1

Asked by Louie Oster prije 1 dan

Last reply by TyDraniu prije 1 dan

New York Times login

This is a repeat of a problem that I posted a couple of weeks ago. I am unable to log in to my New York Times account on Firefox (other browsers work fine). I have rese… (pročitajte više)

This is a repeat of a problem that I posted a couple of weeks ago. I am unable to log in to my New York Times account on Firefox (other browsers work fine). I have reset the password several times but it still doesn't work. I had a response to my previous question that led me to disable Total Cookie Prevention for that site. Thereafter the Times seemed to work properly and I stated that the problem was fixed. However, the fix lasted for only a short time and it is again acting the way it previously acted--I can't get past the first page to the full stories. There must be something else at work, but I have no idea what.

Asked by rdbulkley prije 1 dan

"You've launched an older version of Firefox" Help! I can't get any of my data...

I installed a dev version of Firefox to test a plugin. Then I uninstalled the dev version, but now none of my profiles on the regular version work... Please help me, I … (pročitajte više)

I installed a dev version of Firefox to test a plugin.

Then I uninstalled the dev version, but now none of my profiles on the regular version work...

Please help me, I really need my old browser history and cookies.

When I try to use one of my old profiles, I get "You've launched an older version of Firefox" and it tells me to either Create New Profile or Exit.

I read online that people add "-allow-downgrade" to the Windows shortcut, but this does nothing for me.


Thanks you and please help!

Asked by tentacoolstuff prije 1 dan

Last reply by jscher2000 - Support Volunteer prije 1 dan