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I have Mozilla Firefox installed years ago. Today I have trouble getting it to run.

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.… (pročitajte više)

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

Asked by firefoxhelp.20.sysops prije 2 sati

Last reply by firefoxhelp.20.sysops prije 21 minut

Just wanted to let you know, I think the fix to Youtube buffering fixed frame-by-frame navigation too

I think the v127.0.2 fix to the Youtube buffering issue also fixed the frames being navigated in the wrong order when using < and > to navigate frame by frame. For … (pročitajte više)

I think the v127.0.2 fix to the Youtube buffering issue also fixed the frames being navigated in the wrong order when using < and > to navigate frame by frame. For several months it would occasionally skip a frame with one tap of the button then show the frame it should've shown when you tapped it again.

Asked by Franpa prije 2 sati

Preguntar por incidencia abierta a soporte mozilla el 17/05/2024

Abri una incidencia y no he recibido contestacion, tengo un codigo de ticket 149397, se me mando este mail. Hello, Thank you for reaching out to us. We’ve received your s… (pročitajte više)

Abri una incidencia y no he recibido contestacion, tengo un codigo de ticket 149397, se me mando este mail. Hello, Thank you for reaching out to us. We’ve received your support request and opened a ticket (149397). We are processing your request. We appreciate our subscribers and will make every effort to get back to you within 2 business days.

Asked by acerdafe prije 3 sati

Problem with browser

I was sitting playing on the computer, I go to firefox browser and go to zelenka.guru, I look, and I'm not in an account on this site for some reason. I decided to go to … (pročitajte više)

I was sitting playing on the computer, I go to firefox browser and go to zelenka.guru, I look, and I'm not in an account on this site for some reason. I decided to go to another site, but there is the same problem, as I realized - for some reason I got out of all accounts on all sites.

Asked by pyanilomaksum prije 3 sati

Signing in to Instagram

Hello all. Having updated Firefox a few days ago, we can no longer sign into Instagram. This happens only on Firefox, only since the last update, and Firefox is the same … (pročitajte više)

Hello all. Having updated Firefox a few days ago, we can no longer sign into Instagram. This happens only on Firefox, only since the last update, and Firefox is the same browser we have been using for years with Instagram. The problem is the cookie permission window for Instagram a) will not make a selection and b) will not disappear/close. We have attached a screenshot. There are no close tabs/buttons anywhere on this window, and we have looked the full length of the expanded window. As we have not changed any other setting, have not added any software, and this only happens on Firefox, we can only conclude that we have missed something which may have changed or been upgraded with your last update. This is quite urgent, as this is to manage the Instagram account of a wildlife conservation charity. So far we have tried reinstalling Firefox, clearing cookies, and deactivating/uninstalling all add-ons, however this has solved nothing. Could anyone suggest a solution please? Thank you for your time and assistance.

Asked by tpgsc prije 5 sati

Website logging issue in firfox

When attempting to log into my website admin using Firefox, I am unable to view my saved passwords for all websites such as HVAC, contractors, painting, and golf. How can… (pročitajte više)

When attempting to log into my website admin using Firefox, I am unable to view my saved passwords for all websites such as HVAC, contractors, painting, and golf. How can I resolve this issue?

If you're unable to see your saved passwords in Firefox for your websites, here are a few steps you can try to resolve the issue:

Check Firefox Settings:

Open Firefox and click on the menu button (three horizontal lines) in the top-right corner. Select "Preferences" (on macOS) or "Options" (on Windows/Linux). Go to the "Privacy & Security" panel. Scroll down to the "Logins and Passwords" section. Ensure that the "Remember logins and passwords for websites" option is checked. View Saved Passwords:

In the same "Logins and Passwords" section, click on "Saved Logins...". This will open a new window/tab with a list of all saved usernames and passwords. Clear Private Data:

Sometimes clearing your browsing history and cookies can resolve issues with saved passwords not appearing correctly. Go back to the Firefox menu, choose "Preferences" or "Options", then select "Privacy & Security". Scroll down to the "Cookies and Site Data" section and click on "Clear Data...". Make sure "Cookies and Site Data" and "Cached Web Content" are selected, then click "Clear". Update Firefox:

Ensure you are using the latest version of Firefox. Updates often include bug fixes and improvements that can resolve such issues. Check Password Manager Settings:

If you use a third-party password manager or Firefox's built-in password manager, make sure it's enabled and functioning correctly. Extensions/Add-ons:

Disable any extensions or add-ons that might interfere with password saving or autofill features. Reset Firefox Settings:

As a last resort, you can reset Firefox to its default settings. This will disable extensions and reset other settings. Go to the Firefox menu, choose "Help", and then "Troubleshooting Information". Click on "Refresh Firefox" to reset. If these steps don't resolve the issue, there may be a more specific problem with your Firefox profile or installation that could require more advanced troubleshooting.

Asked by bestpathinc prije 16 sati

browser

I had my hp warranty service do everything you told me to do the Fire Fox browser is still the same the screns dont change & slide bar dont work right use to work … (pročitajte više)

I had my hp warranty service do everything you told me to do the Fire Fox browser is still the same the screns dont change & slide bar dont work right use to work good been doing this for 2 months your updates messed it up its your website crome works good please fix it

Asked by raledj prije 18 sati

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. This is outright censorship which is something fascists do. Tell me how to fix your browser s… (pročitajte više)

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something fascists do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Asked by Taco X prije 1 mjeseci

Last reply by Taco X prije 21 sat

Auto Opening Tabs Fail to link to trusted site pages.

Firefox "Tabs" when operated automatically will not work on links within emails that I trust. When I manually select the link to open within a "Private Tab"(Personal, Ban… (pročitajte više)

Firefox "Tabs" when operated automatically will not work on links within emails that I trust. When I manually select the link to open within a "Private Tab"(Personal, Banking, Shopping, etc)the link will work, and connect. I have checked the Windows 10(64) Firewall and my VPN, and nothing is set to block Firefox from connecting the auto-opening Tab. What is the trouble?

Asked by Paul prije 22 sati

Cannot install update because Bitdefender flags incoming.telemetry.mozilla.org as insecure

I've been unable to complete the installation of the latest version of the Firefox browser for Windows 10 for several weeks because my Bitdefender online protection repea… (pročitajte više)

I've been unable to complete the installation of the latest version of the Firefox browser for Windows 10 for several weeks because my Bitdefender online protection repeatedly blocks the connection to incoming.telemetry.mozilla.org saying: "firefox.exe attempted to establish a connection relying on an unmatching security certificate to incoming.telemetry.mozilla.org. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one."

Asked by kwinger8 prije 23 sati

Size of search suggestions in adress bar

the size of the offered tabs became too huge in the address bar. Something happened in my browser and it reset all the settings. How can I reduce their size? They take up… (pročitajte više)

the size of the offered tabs became too huge in the address bar. Something happened in my browser and it reset all the settings. How can I reduce their size? They take up half of the browser screen

Asked by John Denver prije 1 dan

Some sort of Windows only bug when using Ren'Py

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still con… (pročitajte više)

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still continue despite the mouse movement, but most things just completely freeze up. Once the inputs stop, the frames will skip ahead to where they should be. This only seems to happen on Windows, as I was told it is not repeatable on Ubuntu using Firefox. This is also not an issue on Chromium based browsers.

Asked by NarwhalKid prije 2 dana

Last reply by NarwhalKid prije 1 dan

account automatically logout

I create a account in Jun 23, 2024 but i when i can back in 24 then i see my account is no there means my account was automatically logout when i try to login but i forg… (pročitajte više)

I create a account in Jun 23, 2024 but i when i can back in 24 then i see my account is no there means my account was automatically logout when i try to login but i forgot email but i know the pass i have try forget password but it does not solve my problem please solve firefox

Asked by aarghyadeep chowdhury prije 1 dan

Unable to download (trusted sites, Firefox apps/themes, anything)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another brow… (pročitajte više)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

Asked by Chama prije 2 sedmica

Last reply by Chama prije 1 dan

New User Education

Firefox, like most browsers, is full of jargon and terms which are never defined. So, for a new user, what should be simple become complicated. Developers obviously thoug… (pročitajte više)

Firefox, like most browsers, is full of jargon and terms which are never defined. So, for a new user, what should be simple become complicated. Developers obviously thought that everybody understands, but it is not true. It would be helpful if there was a term definition for each term and symbol used. I find my self in a kind of rabbit hole when trying to do things, and even when I ask for help, there is no term definition help.

Asked by wclaiborn prije 1 dan

Screen changes color in address line

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. W… (pročitajte više)

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

Asked by soles329 prije 1 sedmicu

Last reply by soles329 prije 2 dana

Bookmark Folders

I would like to create bookmark folders WITHIN a bookmark folder. Example: I search the American South, so I have a SOUTH bookmark. But within that bookmark, I would l… (pročitajte više)

I would like to create bookmark folders WITHIN a bookmark folder. Example: I search the American South, so I have a SOUTH bookmark. But within that bookmark, I would like to have a subfolder for each state. Please help!

Asked by johnglavin prije 2 dana

Hover cards occassionally stop working

Every so often while browsing, for several FF versions, now, hover card functionality on some sites will simply stop working, even after a complete browser restart. Event… (pročitajte više)

Every so often while browsing, for several FF versions, now, hover card functionality on some sites will simply stop working, even after a complete browser restart. Eventually the cards come back on their own.

Not a crucial issue, frankly, but an annoying one, and I'd like to know why it keeps happening and what can be done to stop it.

Asked by damien.williams7 prije 2 dana