Firefox for iOS Support Forum

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me out of the YouTube site on Firefox too… I have no idea how to fix this, I tried everything I could think of

Hi - after deleting then reinstalling Firefox on my ipad I found that all my bookmarks had disappeared. I’ve tried re-syncing bookmarks to no avail, and tried to follow instructions to find my profile (‘about:profiles’, enter) but just reverts back to the same page so can’t progress, tried settings/troubleshooting but no sign of my profile folder let alone ‘Application Basics’. Are my bookmarks permanently gone? Any advice would be much appreciated (I should say I’m not the most computer literate so very probably there’s something I’m not doing right!) - many thanks, Cheryl.

There is an on/off switch in the Android version of Firefox: Setting>Customize>Scroll to hide toolbar that is not there is the iOS version, that I use on my iPad. I've looked everywhere in the iPad version's settings, but that entire section (Customize) isn't there. Is there some way to make the toolbar in the iOS version visible all the time? It's really useful when I've scrolled down to read a page and need to switch tabs, something I do quite a lot.

Any else seeing this lately?

1. **Navigation Issues**: Firefox fails to correctly navigate forwards or backwards through browser history. It often does not load the intended previous page, skips pages, or refuses to load a page entirely, requiring the user to close all tabs and manually re-enter the URL.

2. **Loading Issues with External Links**: When opening links from external applications (e.g., email clients), Firefox frequently fails to load the expected webpage. Sometimes, it does not load any page, or it loads to a blank or the home page despite the URL being visible and highlighted in the address bar.

Hi community,

Hopefully, someone can help me with this strange issue:

I've installed Firefox for iOS (iPhone) and would like to add DuckDuckGo as my default search engine but there seems to be an issue with the query string as shown on this support page.

When entering DDG to the list in Settings using the suggested query string "https://www.duckduckgo.com/search?q=%s", every search in the URL text field (in this case "vin") sends me to the DDG start page where my string is changed to "search" in the search field (see image) and below with a bunch of search engines. Then I have to enter my initial search string one more time.

Hopefully, this explanation makes sense.

What can I do? Any help is very much appreciated.

Kind regards,

Peter

I have tried to report a sophisticated hack. I have attempted to blow the whistle on some serious corruption. https://i.imgur.com/tpXd1a0.png I’m sure I can provide additional information pleas save this or report it to authorities.

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill directly in the toolbar, but Firefox does not. Is this due to my settings, or could it be an unfixed bug with Firefox on iOS? Has anyone else encountered this issue or knows if it's being addressed?

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript enabled. I'm using Firefox as my default browser. How do I enable JavaScript so that Google will let me add my new email account?

Thanks for your help! Seems many have this problem and no answered in the support data base.

Bill

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reinstalled, plus I’ve tried to delete files folder etc, but the iOS download is holding onto the old file system, which I messed up. I purposely restarted a brand new account, after five to six years of using my old account, but that changed nothing. The bookmarks aren’t even holding on to Mozilla Firefox desktop site book markers?

When I press the infinity symbol to Open Tabs most of the tab images are blank. Up until recently when I used Open Tabs all the tabs would have images of the page. Now only a small percentage show images. Most just show an icon. What's up?

Running IOS 17.2 on an iPhone13 mini