Firefox Community Forum

My account was fine all night and now I get an “inactive account” message when attempting to login.

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Chuck Steiner

Like others here and on the internet, the constantly-returning Firefox desktop shortcut is driving me crazy. I've finally just decided to uninstall Firefox and go with Chrome. Maybe in a year I'll check back and see if this bizarre problem is still plaguing Firefox.

This seems to happen sometimes with Firefox Developer 130.0b9 on macOS 14.6.1 —

While holding down ⌘ (cmd) key and clicking a link, such as a Google search result, the link opens in the same window, rather than a new tab. The same goes for private browser windows.

This doesn't seem to happen on all websites (such as this one), so I don't know what the conditions are for opening links in new tabs where it does or does not work. Any insights?

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

Hi I have a problem opening some pages with new certs. When I try to open them I get this message SEC_ERROR_CERT_NOT_IN_NAME_SPACE In LibreWolf v.115.0.2-2 it works, asks for cert approval and opens without a problem.

Hello guys, as in title - I use custom NextDNS set of rules on DNS-over-HTTPS. As of today, Firefox can't connect to the provider. AFAIK Troubleshoot Mode is also affected. The other devices using NextDNS on my network work just fine and when I set the DNS to work system-wide as a kind of workaround, I don't get an issue. Same when I use other DNS-over-HTTPS options in the Firefox Preferences. Yesterday the problem didn't occur and I haven't performed any updates since yesterday - both Firefox and NetworkManager seem to be up to date.

Additional info: OS: EndeavourOS (Arch Linux) Firefox version: 129.0.2

If any other info is needed, I'll be happy to provide it to you.

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

Hello, When I tried to use ChatGPT on Firefox, It showed only white blank page. I can't type or do anything to ChatGPT. But in Chrome it works fine. I tried to reset Firefox but still be the same. Does anyone know how to fix this? It happened yesterday.

Hi,

I'm encountering a problem with my contracting service website; it’s not loading properly across Mozilla Firefox. The site is essential for my local contracting and renovation business, so this issue is impacting my operations.

I've already cleared the cache and verified the server status, but the issue continues. I’d greatly appreciate any advice or suggestions on what might be causing this problem.

Thank you in advance!

I just got a new PC, installed firefox logged in, set new password (email was the same as used before - checked through previous emails). None of my passwords were in my new PC browser.

I tried to manually sync from the PC end and from the IOS phone end. No Luck. Saw a post saying that reinstalling app on phone then syncing from there worked for them. Uninstalled - Reinstalled - Now I have lost all my passwords saved on my Iphone. Absolute nightmare. I had had dozens of saved passwords that I will never remember. Please help.

Thank you!

Why can't I get to my e-mail or bank website on Firefox without jumping through a bunch of hoops? I don't have this problem on Chrome. Do I need to switch browsers?

Every time I try to click on Firefox is says "Hmmm. We're having trouble finding that site" We cannot connect to the server at mail.google.com" or "We cannot connect to the server at news.yahoo.com"...any site I try to connect to from Firefox gives same message.

But I can get in to Chrome and Safari and all other applications with no problem.

Hi Why is it everytime I download something it has to open in the Firefox browser to view? And why is this happening when I scan to my computer? I want things saved to my computer, like documents and scanned information?

I'm trying to use a security key for my Vanguard site. I've tried with Firefox, Microsoft Edge, and Chrome. I can get to almost the end but get stopped-- I can't get no father to "connect and activate." I get a message saying--"Vanguard is requesting extended information about your security key which may affect your privacy. Firefox can anonymize this for you but the website might decline this key. If declined try again." I talked to Vanguard for help but they didn't know how to help. The key is uTrust FIDO2 NFC. USB-A NFC Certified Security Key. I believe the problem may be that this key will link all my accounts in Firefox ( and will also link if I use any other browser.)

I got the following from the internet: When it says authenticators it means Security Key.

Using an authenticator for one account is safe, but allowing a website to ask for extended information for multiple accounts using the same authenticator can permit that website to identify a link between those accounts. If you are concerned about having accounts linked together in this way, you should either deny extended information when prompted, or use different authenticators for the different accounts. This linkability is based on the authenticators, and not on your browser. If you use the same authenticator with different browsers, websites can still identify a link between multiple accounts. Can this be solved? Thanks joek90ros@aol.com

I updated to Firefox 115.14 on my Mac and ALL of my Norton extensions including my NORTON PASSWORD MANAGER AND I WANT THAT BACK or else I want to REVERT to the older version of Firefox. This has really screwed me up and I don't appreciate it at all! The update also blew out all of my extensions...EVERYONE OF THEM. I'm really UPSET at this!!!!!!

A REALLY UPSET CUSTOMER!!!!!

Diane Wright

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

I appreciated how easy it was to restore my bookmarks, but I also discovered another problem in the process. When I went to sort my bookmarks by name, it sorted but added in a gazillion bookmarks that had been deleted many years ago. I have no idea how or why this is happening. Again, I need help. This was, of course, what happened when I asked for help previously. Somehow the sorting (by Name) has been corrupted.