সকল প্রোডাক্ট Support Forum

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download that works is "Save Image As..." Even trying to download a picture with a download button instead of right clicking nets an immediate fail. I feel like I've done everything to try and troubleshoot it myself, but nothing seems to be working.

I've restarted my computer, ran Firefox in troubleshoot mode, refreshed and reinstalled it, checked for viruses and malware, tried both nightly and ESR versions, tried running them as admin, logged out of my Firefox profile, cleared my cookies and cache, changed and reset the download folder, ran a repair for Visual C++, and reset my windows security settings. I'm honestly surprised nothing has worked.

The only thing that I know I haven't tried yet it refreshing my entire computer, but that's my very far last resort because I'm able to download files just fine on Microsoft Edge. Only the Firefox applications have given me any problems, so if I were to refresh my computer and have the problem still not be solved somehow I'd be deleting everything to get nowhere.

If anyone has any other ideas to try that be very much appreciated.

How can I stop Google constantly interfering with my usage of other programs. It wants me to sign -in with my gmail a/c. Not interested. Only just happened. Have been using Thunderbird (and Firefox) without any problems for many years. I feel Google is trying stand-over tactics.

Peter Olsen peteranneke@bigpond.com

I have a new windows 10 machine and have a new install of Thunderbird. Hosting email server has 2966 emails that I would like to recover. Started process of downloading them and got to 1895 when it failed with the error message "Unable to write email to mailbox" Check the settings. Tried removing the account and recreating it. Removed the 1895 emails that I have downloaded and got the same result. It seems to be broken some where between Thunderbird and the hosting mailserver as I can login via webmail and see and read the balance of 1071 emails. Techs at the hosting server company have no idea what could be causing the problem. Any help would be appreciated. Regards, Richard

Hello,

I deployed central management of firefox yesterday and I am suffering firefox hangs on startup (prior to opening any window) after configuration change from pref to localPref. When I kill firefox and run again it usually start normally. Usually one kill is sufficient, but I observed also two subsequent kills are necessary.

I created these files:

/usr/lib64/firefox/defaults/pref/autoconfig.js:

pref("general.config.filename", "firefox.cfg"); pref("general.config.obscure_value", 0);

/usr/lib64/firefox/firefox.cfg:

// This comment is mandatory lockPref("autoadmin.global_config_url","http://www/firefox/firefox.cfg"); lockPref("autoadmin.append_emailaddr",false);

and in the firefox.cfg on a website I have for example: lockPref("network.proxy.type", 4);

when I change the lockPref to pref in this file, everything works normally, but when I change it back to lockPref I get a firefox hang on startup. What am I doing wrong?

Thanks

Marek

Ever since updating mid June it seems the scrolling screenshot no longer works in the tabs list on the Firefox Android. Was there a settings change I need to make to allow that now?

I use Thunderbird 115.12.2 (64-bit) with Hotmail, using a local account on Windows 10. Microsoft is introducing 'modern authentication' on Hotmail, and I want to be ready for this, but I cannot follow the guidance at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

If I try to alter my existing Thunderbird Account Settings for my Hotmail account, the authentication method for Outgoing Server (SMTP) is shown as Normal Password but there is no option to change it to OAuth2. If I delete and recreate my Hotmail account in Thunderbird, I get an error message from Microsoft saying that I cannot log in because my browser is not set to allow cookies -- even though I believe I have set both Thunderbird and Firefox (my default browser) to allow cookies.

Hi I have just installed thunderbird and I have 2 email accounts. In both of the accounts I can't find the "sent" folder. Thunderbird is showing only the inbox folder and the trash folder.

Can you help pls?

Hi, I am hoping to have two thunderbird downloads/accounts on the same computer.

ie can I run 2 separate thunderbird portals -

one for my talktalk emails

and a completely separate one for my gmail/google accounts.

I know I would be able to load the gmail/google onto my original Thunderbird account (but I would like to keep them completely unconnected)

Thanks in anticipation, HM

Is there a way to remove the "read" message bar at the top of the mail. It shows all the messages you have read, so I don't have to keep deleting them. I've looked all over and can't find anything about it. TIA Linda

Since my husbands departure, I have had the hardest time trying to access my husbands accounts. Luckily we have recovered many, but one of the most important ones is his thunderbird account. He is due to receive important information that I as his wife am unable to access. Can someone please point me in the right direction. I can be reached at [edited @gmail.com ] Thank you for your time, Chun Walls

[edited: phone# and email from support forum]

I've managed to migrate emails from Outlook 2007 to Thunderbird 115.12.2 (64-bit). Everything was going great until I marked the messages as read. Now, I can't see the messages. I don't want that. I want to be able to archive my emails in folders -- I have the disk space to do so. How do I get my emails to appear (Thunderbird shows email counts, just can't see the messages), and fix it so that I don't lose them again?

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

Dear Sir or Madam,

I have just migrated Thunderbird to my new CUBI desktop running Windows 11. I get security errors when I launch Thunderbird. My email provider The Messaging Company advised me to change server settings, which are now shown in the Troubleshooting Information page as account1 (pop3) pop.themessagingco.com.au:995 SSL/TLS Normal password smtp.themessagingco.com.au:587 STARTTLS Normal password true.

On launching Thunderbird I get the message Secure connection failed live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate has expired. Error code: <a id="errorCode" title="SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE">SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE</a>

   This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
   If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Or you can add an exception…

AND when I attempt to send an email I get warning that the SMTP server does not have a valid certificate. If I ask, in either case, to "Get Certificate" the response is that the site attempts to identify itself with invalid information.

I have "tried again later" over two weeks, and nothing has changed.

The Messaging Company is a fairly large email provider: it seems strange that its security is incomplete. However, I am not happy to just set an exception and over-ride these errors without doing all I can to check that there is not something screwy going on. I really value using Thunderbird, and The Messaging Company's advice that I should just use webmail is not at all satisfactory: I keep everything on my computer or backed up to a portable drive here.

Please: is there anything I can do or should know to fix this problem?

Best Regards, Margaret Mackisack

Whenever I have Firefox open with certain games, the browser randomly freezes and ultimately crashes. But especially when I have videos running. The game itself does not crash and runs completely fine with no issues.

I have no idea what causes it, and I used to not have this issue at all before. However, I believe it was after I upgraded my computer, which should have no issues with the specs I have.

These are my 10 most recent crash reports: bp-c0eafb4b-6fce-47fa-9e8d-3f9e30240707 bp-dc43a38b-a3df-4231-9e02-ff55c0240707 bp-30bc891a-062d-4f9d-805d-539a20240707 bp-8dda914d-f2f8-4534-83d6-2ac690240707 bp-1858f133-89be-41e0-85e0-501a70240707 bp-e785dd9b-328b-4aec-bff0-002fe0240707 bp-3e7288ac-6d1e-4567-9e95-1a4830240707 bp-2777d574-893b-4e10-a69e-245f90240707 bp-62934e0d-9568-4deb-9354-e7e910240707 bp-2ab1d2bb-d244-4118-a7e1-9d32e0240707

I have been cleaning up a rather messy and duplicate-filled set of bookmarks on my desktop and have inadvertently deleted a single folder I would very much like to have back. I have that same folder (ten years of photography-related links) on my laptop but do not see a straight forward way to bring it alone over to my desktop. Would appreciate any suggestions. Thanks.

hi, all of a sudden today, my files i am saving on my Canva are downloading to zipped files - they were fine and now, zipped . What have I clicked fo make this happen and how can I go back to the way it was please I have tried everything in settings on all sorts of pages and can't see what I have done it was fine earlier so I have done it I suspect can you please talk me through it step by step as I am not too good at following tech instructions from people who know what they are walking about thank you :-)

Prior to ~1 week ago, my process of using Firefox was as follows:

• Open a new tab, search for something, click through a few links

If I couldn't find anything relevant in the first page of results, I'd navigate back to the Firefox Home Page and try another search. I hate going past the first page of results!

However, as of ~1 week ago, I can no longer navigate to the Firefox Home Page - why is this?