সকল প্রোডাক্ট Support Forum

Today I've had various problems on my Windows 10 PC such as Firefox running slowly and various buttons not working. However most of these issues seemed to sort themselves out after restarting Firefox.

However, I cannot get my projects to load in LaTeX editor, overleaf.com. Initially, the editor would load but not the PDFs. But after deleting cookies and site data the editor won't load either and I get "Could not connect to websocket server :(". I can reach other parts of overleaf.com such as their help files, but not my actual work. The problem is not with overleaf as it works fine on Firefox mobile (obviously impractical for LateX editing) and in Chrome on the same Windows machine.

I've tried everything I can think of: deleting cookies, site data, and cache; deleting History, tho I backed it up and restored it when it didn't work; going into troubleshooting mode; restarting Firefox.

Please don't force me to use Chrome.

Hi,

I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is to "manually or force sync"...

However that does not work. I have just saved a new login on my mobile, I have manually synced or "sync now" on both my mobile and desktop, restarted both devices and still...this login does NOT appear on my Desktop.

So please help! For all I know there could be other logins saved on my mobile that don't appear on my desktop and vice versa.

I do not want to uninstall Firefox.

Kind Regards, Alex van der Merwe

Hello,

my firefox is blocking javascripts loaded by domain itself. But only for one domain (cls-med.de). I do not know which setting forced the problem. The Javascript is also blocket in firefox-debugging-mode. Other intances of firefox do not block the javascript. can you help me please?

Regards Andreas

I have Arlo security cameras installed at my house. I have tried numerous "fixes" from the web but no one seems to know why Firefox and google chrome cannot play feeds from the Arlo pro 3 and 4. Arlo pro does show the feed but not the others. I refuse to install Microsoft edge but supposedly there is an app you can download to fix this issue. I need to see my camera feeds in my preferred browser Firefox.

Hello all,

I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (see attached screenshot) It looks like this https://bugzilla.mozilla.org/show_bug.cgi?id=1563295

Currently - Firefox 112.0.1 (64 bits) — but issue also there before that upgrade and I think it came with version 112.0.0 - MacOS Ventura 13.3.1 (22E261) — issue also there before that latest update on april 20th - Mac Book Pro with Intel processor — a friend can confirm the issue with that chip but not with M2 and same OS and browser versions.

Thanks.

The logins that I put manually synchronize with the account between the devices, however, the passwords that i imported from chrome through the .csv file do not sync.

Where is the option to Print from Samsung Android browser

Even if I want to print to pdf I can't do it. This is annoying. Please add this feature back to the menu items list

Whenever you start typing a certain website name in the address bar, Firefox suggests and option to auto-fill the address based on what you've typed. My issue with that is that auto-fill keeps suggesting the address that I DON'T want it to. Specifically, I want "ya" to auto-fill to "ya.ru", instead it keeps suggesting "yandex.com.ge". Now, I have tried deleting all the history of ever going to "yandex.com.ge" as well as just ignoring the issue and typing out the full "ya.ru" by myself and giving Firefox some time to catch onto this, however after a couple of weeks nothing's changed. What's interesting is that when I type "ya" in the address bar, Firefox shows the following (in order): the wrong auto-fill suggestion ("yandex.com.ge"), some search suggestions (yahoo, yandex, yahoo mail, etc), then after the search suggestions there is a separator that says "Firefox suggests" and what do you think, the CORRECT auto-fill that I want is first right in there - "ya.ru". So Firefox actually knows that I want it, since it's the first thing in "Firefox suggests", but why can I not get it as a default auto-fill suggestion?

Firefox is always using HUGE amount of my RAM with several window opened far more than my tabs.

But since the last update this has really got out of hand, crashing my apps. (Windows 10, 64 bit Desktop PC)

I work with media apps which DO require a lot of memory, such as Adobe Audition, and last night Audition first slowed down and then crashed while I was rushing to finish an urgent project.

I thought what the heck is going on - opened Task Manager - and lo and behold Firefox had several windows running taking up 85% of memory which I needed for my app!! I had only 5 -6 tabs opened in the browser - this is insane! every new update you release is more memory hungry - and I do NOT have ANY extensions and my computer is quite powerful designed for media work.

I found online advice to click on Minimise Memory button in about:memory - which I did.

But this should not be an OPTION which you have to guess how to disable! This has to be included in the Firefox SETTINGS!

So now, until you REDUCE this memory hunger I have to close the browser while working on my apps, or use another browser altogether.

Are there Firefox developers on this forum to reply?

This is Mind-Numbingly Frustrating!!! I try to load an ordinary website, in this case, DiscountTire.com. I can see that it Firefox tries to load the site, but won't. This is a VERY LARGE COMPANY. But, as is frequently the case, Firefox will not load the site. I try to allow it in Privacy section, but to no avail. And yes, it is an https site. What Gives? This happens repeatedly for many (MANY) websites; HOW DO I TELL FIREFOX THAT I WANT TO USE A SITE?

How do I synch Collections between all my mobile android devices? [I'm not using desktop now.] I have different Collections on each of my 2 tablets and my mobile phone. I would like to aggregate them unless there's a limit to how many Collections are allowed on a device's Firefox Homepage. thx!

As with above title, whenever a video is next in queue and starts, the tab crashes. Also, randomly, if a website has an embedded video player, it will crash usually.

This seems to have happened over several updates, so I can't pin point a particular update, and the problem has gotten worse (or at least affected more things) as time has gone on. I thought it might be related to uploading tabs when memory utilization has gotten high, but I have this problem on my system with 96GB of RAM, and I've happens even when I'm using under 48GB of memory and I've tried disabling tab unloading with no change.

The problem I've been seeing first started with Skype web. I'd walk away from my PC, and when I get back to it (monitor is asleep, but PC still running) after I wake up the monitor Skype would start playing messages it appeared to have cached while I was away. It would load up this messages one at a time, complete with notifications, one every couple of seconds. If I'd been away for a while and had gotten several messages it could take several minutes to catch up with where Skype is "current" and usually take so long I end up just reloading the page and so I get the current state without waiting for FF to play through all the messages.

I then started noticing the problem with OctoPrint, similar thing I'll have it up monitoring a print and I'll walk away from the PC and then come back, and same thing, it has to "play" through all the updates that happened while I was way from the PC, again sometimes taking several minutes for it to catch up with the current state for OctoPrint (this is usually visible by watching the temperature graph try and draw updates to catch up with where the printer actually is. During this time OctoPrint is completely unresponsive, so I'm unable to do things like cancel and print or change tabs to look at say the web cam. Again I'm usually forced to just reload the page to get the current state of OctoPrint instead of waiting minutes for it to catch up.

Then recently it's started doing the same thing with Pushbullet, instead of sending notifications as they come if I'm away from the PC, it just caches them when I wake the screen back up. And again, it sits there and plays them, one at a time, every couple seconds, every, last, message, that, came, while, I, was, away, ding, ding, ding, ding, ding. I'm no longer getting multiple notifications at a time, they come through individually and it drives me insane (at sometimes delays notifications as even when I'm using the PC it no longer delivers notifications if I'm not actively using FF).

I assume it's some change to help make FF less memory intensive (which is why I first started looking at Tab Unloading) but I haven't had any luck finding out what's causing the issue, so trying to Google for a solution hasn't yielded any results (cause I'm not really sure what I'm looking for).

It's making using FireFox for "live" pages like message apps and OctoPrint, and notification syncing via Pushbullet unsustainable.

Thanks.

I need to set up my firefox on a new computer. I have an EXTENSIVE automation program that I have written, thousands of lines of code. I need to have the new firefox look exactly like it does on my old PC. On my old system, the color of the "Bar" directly below the very top "Bar" where "File Edit View History Bookmarks Tools Help" exists has a different color than what I see on my new PC.

The old PC shows a grey color, the new PC shows as a bright white. Both Firfoxes are version 112.0.2 (64 bit version)

I have looked through the settings and both firefoxes are the same. How do I set this color? Thanks

Hello Support, how do I make new tabs open on the left, hence in first position and not in last position by default. And also how do I make new tabs always open to the left and not to the right of current tab

Thanks for your help Wolfgang

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan