সকল প্রোডাক্ট Support Forum

I had my hp warranty service do everything you told me to do the Fire Fox browser is still the same the screns dont change & slide bar dont work right use to work good been doing this for 2 months your updates messed it up its your website crome works good please fix it

I would like to set up an email account with a pen name that I am using as an author. Is there a way to do that without giving my actual credentials? Thanks for your kind attention.

When I wanted to add a new subfolder to an existing folder, I think I used to right click on the folder under which I wanted to create a new subfolder. A menu would pop up with a line about adding a new subfolder. Now that option no longer appears. What happened, and how can I fix this, or how do I add a subfolder now?

Michael Tad Parks+, SSC 70741.2122@compuserve.com

Hello! We are a real dues-paying member, having made a number of donations over the years. We have been having trouble with emails received from Microsoft-based systems, with the HTML formatting of messages getting lost and the attachment of a winmail.dat file, which we can't open. We tried to use your Lookout add-on, but with all of the permissions that must be given in order to use that add-on, it will not pass our IT security folks. Is there any chance you will be able to improve Thunderbird to read those messages without having to use the add-on? We really hate Microsoft, and would prefer to stay on your team, but we will not be able to unless a solution can be found.

Thanks! Mark

Despite literally hours of frustrating -- now infuriating -- effort, my inbox won't show "from," which was removed by the most recent update. Is this problem fixable? If so, how? (If not, I'm damn well going to dump Thunderbird.)

In the past, I could click on an email address and drag it into a new subfolder I'd made (let's say for emails to a group about baking). Easy as pie!

Sorry for the bad pun.

Now, when I try to click and drag, it will NOT go into that subfolder. I looked in Help and there were answers about csv files, about a horizontal or vertical view, etc. None of that made sense to me.

So I'm wondering if it's still somehow an easy thing to do, to duplicate someone's email in one or more other folders. It seems like it should be! Thanks, Su

Hi There,

After installing the new thunderbird release 15.12.2, i started getting alot of duplicates. i was messing around in the thunderbird layout etc There was a report about a damaged mailbox, but not the inbox. i think i was behind on compacting. Then i realized most of inbox was gone !

i tried the repair suggested in Thunderbird properties on the message summary index file .msf when i first noticed problem, i made copies both inbox and .msf currently:

Inbox itself is ~2Gb, but  Inbox.msf file size is 0 

i have copy of the Inbox, but copy of Inbox.msf is gone...

i reinstalled the latest thunderbird. but didn't help.

I took the advice of @Toad-Hall and uninstalled the flatpak version of thunderbird, then installed the version available as an rpm via dnf/yum and that worked. Life is good.

i'm running windows on a bootcamped macbook pro, windows 10 home. did i install correct version ? any other ideas ?

i have used thunderbird for many years and appreciate you'all for keeping it going !

thanks, Kathy

At our clinic when we cannot answer client calls it goes to voicemail. The voicemail the should be sent to our email and transcribed, however it hasn’t been. It leaves us with the only option to play voicemails aloud while clients are going in and out of the lobby, which we find unprofessional. Please help us fix this!

I don't know my password to open my email, how do I find it? I have had my email account for years never needed to sign in and now I'm out, I need help I have a lot of important messages waiting.

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How do I get it back?

the size of the offered tabs became too huge in the address bar. Something happened in my browser and it reset all the settings. How can I reduce their size? They take up half of the browser screen

I just noticed (after 7 yrs) I have Thunderbird(beta) 32 bit on my laptop windows 10 (64 bit machine) and Thunderbird 64 bit on my desk top Windows 10 (64 bit machine). How do I get the 64 bit Thunderbird on the laptop without loosing all my settings to login to my 4 email accounts?

In my inbox I see a couple of emails that (once opened, or even seeing preview) are not associated correctly to the original email sent or received. It's quite odd as it happened only a couple of times, but even after updating, rebooting and moving these messages, they are still showing the wrong addressee and content.

In the attached screenshot you can see the example. Looking forward to receiving your help. Best regards, Nuno

Hello, I have a problem with the languages/dictionaries in Firefox (Linux) and would appreciate some help.

Currently the German language is not recognized in the spell checker or is apparently not available.

When I click on the context menu in a language field (right mouse button), only "Englisch (Vereinigte...." is displayed under "Sprachen" (which is "Languages" in the english menu).

However, the German language pack is apparently installed, because when I click on the link to add it in the context menu, the language extension for German already says "remove".

I would also be happy to provide pictures.

Incidentally, the interface in Firefox is already correctly in German.

Deleting cookies, restarting Firefox and restarting the system have unfortunately not helped.

Can anyone help me, I'm getting desperate?

Thank you very much!

Translated with DeepL.com (free version)

I've noticed that contacts disappear from my address book. On checking it seems Thunderbird is automatically deleting them!

This is unwanted behaviour.

I need it stopped.

tnx.

On Mac Sonoma 14.4, Thunderbird 115.12.2

When I try add my Gmail account or calendar account, the Gmail sign-in prompt page comes up but is entirely blank and does not load. When I restart my laptop I can sometimes get the page to load but when I allow my account to be connected, the next page does not load still. So the authentication process does not finish. The result is the same whether I enter my password on Thunderbird or not.

I have uninstalled and reinstalled Thunderbird, and downgraded to an older version. Same issue.

I am not sure if it is a Mac issue but I am only having the issue with Thunderbird.

I've noticed recently that addresses that were in my personal address book have disappeared, basically they've been deleted. This next bit is from memory so excuse the vagueness. The last time I looked for these I found them in a bin marked as "deleted by thunderbird".

What is going on?

I need these addresses back.