How to open INBOX file

Hi I am having trouble finding emails with malicious attachments. I'm using one of ESET's security products which, after scans, find malicious content in the INBOX file,… (read more)

Hi

I am having trouble finding emails with malicious attachments. I'm using one of ESET's security products which, after scans, find malicious content in the INBOX file, located locally on the device under the path %APPDATA%%RoamingThunderbirdProfiles(_Name_Of_the_profile)_Imapmail(_Name_of_mail)_INBOX(mail123). Unfortunately, the security product is unable to get rid of the dangerous file, but only gives information that something bad is in the email. When trying to find a specific email, I unfortunately run into a lot of problems. 1. the name of the email - in this case "mail123" does not exist in the thunderbird application itself. If I understand correctly, thunderbird itself chooses names for individual mails and then packs them in the INBOX file. 2. it is possible to correlate the email name from the INBOX file to the actual name(subject) of the email using other software such as MailStoreHome by importing the entire email profile (_Name_of_the_profile). 3. once the email is already correlated and found in MailStoreHome, I should be able to find the same email in Thunderbird (as I have imported the INBOX file, which is located locally, and which Thunderbird itself reads). Well, unfortunately no. Such an email in the Thunderbird mailbox (I already know the subject, content, date, etc.) does not exist.

And here comes my question. Is it possible to open the INBOX file itself and then find the unfortunate email and delete it?

Asked by Zdenon 1 day ago

Last reply by Matt 1 day ago

Immages not showing when opened

All of a sudden images are not shown when I open an e mail, doesn't matter what server it is coming from. I have tried all the suggestions listed I could find. The only … (read more)

All of a sudden images are not shown when I open an e mail, doesn't matter what server it is coming from. I have tried all the suggestions listed I could find. The only new thing was Optus sent out a message to change from POP3 to IMAP if mail was being rejected by hotmail accounts.

Asked by Malrider 1 day ago

Last reply by Matt 1 day ago

Thunderbird

Bonjour, Ma messagerie thunderbird affiche 3 boites différentes ! C'est à dire 3 profils différents ! Comment faire pour qu'il ne reste qu'une boite , Merci. … (read more)

Bonjour, Ma messagerie thunderbird affiche 3 boites différentes ! C'est à dire 3 profils différents ! Comment faire pour qu'il ne reste qu'une boite , Merci.

Asked by albert marche 1 day ago

Print "cardbook" (extension to tbd) address lists

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody kno… (read more)

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody knows ...

Asked by kampmannpeine 2 days ago

Last reply by Matt 1 day ago

Send Message Error: smtp692.syd.oss-core.net

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues) Whenever I attempt to send an email from Thailand, I g… (read more)

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues)

Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net."

Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password

Asked by rkosidlo 2 days ago

Last reply by rkosidlo 1 day ago

TB COMPOSITION TEXT FLOW

when I compose an email and the sentence is long the last few characters are not visible. there is no way to create a right margin. how do I get the sentence to continue … (read more)

when I compose an email and the sentence is long the last few characters are not visible. there is no way to create a right margin. how do I get the sentence to continue to the next line sooner so the characters are visible? J.E.

Asked by J M 1 day ago

My Bigpond emails in outlook 2007 emails wont populate into TB

i am moving my accounts from outlook 2007 to Tb slowly doing one account at a time, making sure it all works, then moving on the the next account, i have already moved my… (read more)

i am moving my accounts from outlook 2007 to Tb slowly doing one account at a time, making sure it all works, then moving on the the next account, i have already moved my hotmail.com & outlook.com emails accounts to TB successfully and all the inbox, sent and draft emails also went to TB with ease.

I now have 2 bigpond accounts i want to move to TB from outlook 2007, i am only going to move one at a time and once one is fully working , ill move the other one. So now i am trying to move one of my bigpond.com email accounts to TB, the account moved over ok, but its not bringing over any of my inbox, sent, draft, or other folders with it at all.

the bigpond account in TB works for new messages in and out, but none of my emails previous and older emails from outlook came with it. i have removed the account twice and still same issue. there was a warning or something that popped up during the first time i tried this with bringing the bigpond over to TB, cant remember what it said, but something along the lines of bigpond isnt trusted or veryifed certificate. i cant really recall. but maybe that is why. i copied the same settings from outlook 2007 to TB, i even tried setting them to pop for one try and them imap the next try, i still dont know.

is there a way to find the log warning message any where on TB as to what happen during the first try of adding the bipond account, maybe that will help you guys narrow down the issue. As that warning does not come up any more when i remove and try to add the account again, it just happened the first time. i though if hotmail can work easily ( being so old ) then bigpond should definitely have no issues. maybe its a pop or Imap issue, i dont know ???

Asked by DJ 3 days ago

Last reply by Matt 1 day ago

Send message failed -- no other error

I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error cod… (read more)

I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error codes, underneath is another dialog box showing send progress with the eternal circle. Have rebooted, made sure each account has a unique SMTP server description. Worked fine until today. No updates that I know of.

Asked by Dan Scott 4 months ago

Last reply by Matt 1 day ago

Composition window has unreadable menus because of color scheme

Hi, I installed thunderbird in a new computer via flatpak. The computer is running PopOS 22.04 and the current Thunderbird version is 128.0esr. I don't know if this hap… (read more)

Hi,

I installed thunderbird in a new computer via flatpak. The computer is running PopOS 22.04 and the current Thunderbird version is 128.0esr.

I don't know if this happened after the last update from 127 to 128 or was like this before, but on the compose window all the menus and buttons on the top row are completeley invisible, white on white (if I hover over them, then they are slightly visible). See the first 2 images.

The main window is OK and everything is readable (see 3rd image).

I don't know how to change these colors.

Any help will be appreciated.

Asked by baby 1 day ago

  • Solved

Thunderbird 78.10.0 suddenly stopped working under Mac OSX 10.13.6

Thunderbird had been working perfectly for years under Mac OSX 10.13.6 (High Sierra) until this morning. Now attempts to start it result in an error message "You can't us… (read more)

Thunderbird had been working perfectly for years under Mac OSX 10.13.6 (High Sierra) until this morning. Now attempts to start it result in an error message "You can't use this version of the application 'Thunderbird_78_10_0.app' with this version of MacOS. You have MacOS 10.13.6. The application requires MacOS 10.15 or later." The app shows a modified date of July 12, 2024, i.e., this morning and a size of 434.7MB. Perhaps it auto updated itself without checking that the update was compatible with the environment? Any suggestions about how to reverse that update or otherwise fix the problem would be appreciated!!! Garth Fletcher

Asked by garth4 2 days ago

Answered by david 2 days ago

I am having trouble

Good Morning, I am having trouble with my email flow of traffic. I can send out an email but I can't receive an email. I used to use this program so I am a returning c… (read more)

Good Morning,

I am having trouble with my email flow of traffic. I can send out an email but I can't receive an email. I used to use this program so I am a returning client from Boardview Advertsing. I know very little about POP/IMAP things nor how to fix things. Is there any way I can speak with an actual person about this as I'm supposed to jump back in with Boardview Advertising, and apparently no one is receiving my emails.


Really sorry but please can someone help me?

Regards,

Marlee MacKay Boardview Advertising [edited phone# from public community forum]

Asked by mmackay1 2 days ago

Last reply by david 2 days ago

My email accounts have gone

I am using windows 11 pro and until last night had been happily using Thunderbird with no problems. Suddenly i go to check my emails and every one of my email accounts ha… (read more)

I am using windows 11 pro and until last night had been happily using Thunderbird with no problems. Suddenly i go to check my emails and every one of my email accounts have gone, vanished, dissapered. All i was left with was a screen saying to enter an email address as in setting it up from scratch. Any thoughts on why this has happened and has it happened to anyone else?

Thanks

Paul

Asked by AbbeyCorp 2 days ago

Last reply by david 2 days ago

Fonts Appearing Jumbled in Thunderbird Emails

Hello, I'm experiencing an issue where the fonts in my emails are appearing jumbled and unreadable in Thunderbird. This seems to affect both the subject lines and body t… (read more)

Hello,

I'm experiencing an issue where the fonts in my emails are appearing jumbled and unreadable in Thunderbird. This seems to affect both the subject lines and body text of emails, as you can see in the attached screenshot. Some details:

This is happening with multiple emails, not just one The issue persists across different senders and email types

I'm using Windows 11.

Has anyone else encountered this problem? Do you have any suggestions on how to fix it? Thank you in advance for your help!

Asked by Nazim-Yoldas Sesen 2 days ago

June 2024 update - TWC not responding

Hi - After the June 25 update, my T-Bird mail program is not connecting my Roadrunner email accounts. T-Bird does still connect to GMail. Verified the server setting w… (read more)

Hi - After the June 25 update, my T-Bird mail program is not connecting my Roadrunner email accounts. T-Bird does still connect to GMail. Verified the server setting with TWC. Please let me know what other troubleshooting steps to take. Thank you - Gina

Asked by gedsed 4 days ago

Last reply by Matt 2 days ago

Copying email folders/subfolders from Local to Gmail

Hello! I'm hoping someone can help me figure out why, when I try to copy email folders from Local to Gmail using Thunderbird, only the first 1-2 subfolders are copying ov… (read more)

Hello! I'm hoping someone can help me figure out why, when I try to copy email folders from Local to Gmail using Thunderbird, only the first 1-2 subfolders are copying over. (I tried to upload a screen shot to illustrate, but keep getting an error message.)

My end goal is to have all email files residing in Gmail, NOT Local, so they're automatically saved and accessible via Gmail if ever needed (though I use & love Thunderbird for everyday viewing/responding/organizing!) I have a separate biz email that was set up this way at the start -- but for some reason my personal email files all ended up in Local and I can't figure out how to get everything 100% duplicated in Gmail so I can confidently delete the Local folders. Praying I won't have to do this manually for every subfolder!!

Any assistance would be greatly appreciated!

Asked by FBrill 4 days ago

Last reply by Matt 2 days ago

cannot send emails from Thunderbird using .comcast.net accounts

With all of my .comcast email accounts , when I attempt to send an email I get an "An error occurred while sending mail: Outgoing server (SMTP) error. The server responde… (read more)

With all of my .comcast email accounts , when I attempt to send an email I get an "An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-c2p-539727.sys.comcast.net resomta-c2p-539727.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available." Many attempts to correct with comcast. They told me to click network, choose mode of connection in the connection services list, click details, select TCP/IP and renew DHCP lease. That is beyond my abilities, even though I attempted to follow directions thru Thunderbird, I get nowhere! Help!

Asked by frodo underhill 3 days ago

Last reply by Matt 2 days ago