Problems with Thunderbird Inbox since a day before V128 Update

On 31 July, a day before the Thunderbird update from V115 to V128, the emails in my inbox no longer had reply or forward options and were addressed as coming from me as w… (read more)

On 31 July, a day before the Thunderbird update from V115 to V128, the emails in my inbox no longer had reply or forward options and were addressed as coming from me as well as to me.

A yellow message at the bottom of each email read: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Marcus Relton <my email address>"

My email provider thinks Thunderbird mistakenly believes these emails to be drafts. I have added on FolderFlags, which now has a V128 version since I first experienced this problem last week.

I am supposed to be able to right-click the inbox, go down the drop-down menu to properties then see another dialogue box but this isn't appearing.

I can only reply to or forward emails by right-clicking in the message in the inbox and I can't click on links in the email. I have to open the link then cut and paste them.

Mail.coop, here in the UK is trying to find a solution, having hoped FolderFlags would work, but if anyone has any suggestions, please share.

I saw someone had a similar problem with their drafts folder in April but the suggested fix didn't solve it.


Thanks,

Marcus

Asked by m.j.relton 1 day ago

Last reply by Matt 1 hour ago

Import email files recovered from a failed drive

Windows 10, Thunderbird 128.1.0esr (64-bit) I lost an SSD, from which most data was recovered in some form or another. The original profile is recovered, and original f… (read more)

Windows 10, Thunderbird 128.1.0esr (64-bit)

I lost an SSD, from which most data was recovered in some form or another. The original profile is recovered, and original files of type .mozmsgs, .sbd, .msf, plus others, matching original local folder structure. Files in the folder types have the structure as if you looked at individuals in the Thunder profile dir on a working copy of Thunderbird.. something like this header:

From - Wed Nov 28 09:22:03 2018 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <southwestairlines@luv.southwest.com> Delivered-To: dave.vandenberg@comcast.net Received: from dovdir1-poa-06o.email.comcast.net ([69.252.207.4])

My current Thunderbird will not open these files, nor is there an option to import, unless I want to import the entire profile, which I am reluctant to do at this stage. If this action appended to or added to my current Thunderbird, I think I could be ok with that.

Any thoughts would be appreciated.

Asked by dave.vandenberg 5 hours ago

Last reply by Matt 1 hour ago

Months of missing emails after compacting

I am missing years and months of email between March 2022 and early August 2024 after doing a compaction. The emails are still on my server. Should I uninstall Thunderb… (read more)

I am missing years and months of email between March 2022 and early August 2024 after doing a compaction. The emails are still on my server. Should I uninstall Thunderbird and reinstall it to recover those missing emails. I have tried to repair my Inbox folder, but they are still missing.

Asked by orioncassie2006 5 hours ago

Last reply by Matt 2 hours ago

My Emails from 2018 till today suddenly disappeared (bug1890230)

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can se… (read more)

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can see the emails subject but they don't open. Searched the form and tried the repair option but after it finished it deleted all the emails from 2018 till now and i can see the emails of 2017 only (the first year of usage) -i tried deleting the .msd file but didn't help

-Created new profile and copied the inbox folder to it but still can see old emails only.

-- i sent a test email from my mobile to my email and it received it but the emails on the server that was downloaded before the crash are not downloaded again - i did search on email address that iam sure that we communicated recently only and i could see all the emails in the search but when i try to open it its empty

Asked by ahmed said 6 days ago

Last reply by denial 3 hours ago

After Gmail outage yesterday I cannot send email via smtp - OAuth2 Issue?

I'm on Thunderbird Nebula 128.1.0esr 64-bit. I use IMAP and I have multiple accounts in my Thunderbird configuration. I have Google Workspace for our business which I c… (read more)

I'm on Thunderbird Nebula 128.1.0esr 64-bit. I use IMAP and I have multiple accounts in my Thunderbird configuration. I have Google Workspace for our business which I can received and read email by IMAP, but I cannot send. I also have a personal Gmail account and that can send and receive.

Yesterday Google experienced a global outage and as best I can tell it has somehow screwed up the OAuth2 Session / Tokens for some Thunderbird clients. Over on Reddit there are other users reporting the issue and it appears to be a bigger issue on Workspace accounts. It does not affect the entire Workspace domain. In our business, I have other users who are on Thunderbird and can still send/receive email on the same Workspace hosted domain that I am having issues with.

I have gone into Settings > Privacy & Security > Saved Passwords and removed the entries for the account that I'm having problems with. That did cause Thunderbird to spawn the browser window to Google to carry through with OAuth2 token approval. That got me back into receiving email, but I still can't send via SMTP.

When trying to send I get the following dialog, but clicking Enter New Password just does nothing and the Dialog just reloads again. I attempted to add a new SMTP Server in Thunderbird, but that never prompts a new OAuth2 dialog for that new server and same Dialog box appears.

Asked by spacemanspiff 1 day ago

Last reply by sfhowes 3 hours ago

K-9 email not sync with thunderbird?

I use k-9 email on android phone and tbird on desk top. I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly… (read more)

I use k-9 email on android phone and tbird on desk top.

I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly visible on k-9

I tried to forward it but even tho k9 appears to send it is not delivered when I look in tBird

I need attachement.

Asked by pck24 10 hours ago

Last reply by david 7 hours ago

THUNDERBIRD/changing an POP3 account into IMAP

Hello, I'm Christian. I am still facing issues changing my Thunderbird into an IMAP account, for following reasons: -exporting the existing is OK -creating the IMAP acco… (read more)

Hello, I'm Christian. I am still facing issues changing my Thunderbird into an IMAP account, for following reasons: -exporting the existing is OK -creating the IMAP account is OK -Reimporting the messages from previous POP3 account difficult, because: -when using the import fonction, a local folder is being created with a directory three that looks liked the previous Dir structure I had previously. But transfering the folder and files proves difficult, the copy/paste function does not work properly so I can't just click and drag. My thunderbird folder is approx. 20g, could that be the reason? Furthermore, I cannot delete the previous POP3 account or the local folders. Any idea why? I actually do have a thunderbird account (POP3) comprises of 4 differents email addresses, I can delete 3, but not the last one as it appears to be the default one. Thanks a lot for your support, much appreciated. Christian

Asked by christian.grau 2 weeks ago

Last reply by david 8 hours ago

Missing Profile problem

I am so frustrated! I have to unexpectedly go away so I got my old laptop out so I could still deal with emails. When I opened thunderbird it said the profile was missin… (read more)

I am so frustrated! I have to unexpectedly go away so I got my old laptop out so I could still deal with emails. When I opened thunderbird it said the profile was missing. I tried exporting the one from my desktop pc but it is over 1 GB and my USB stick is not big enough to take it. Being desperate I thought I would just delete thunderbird on my laptop and pay to dowload a new copy. I assumed it would just be like downloading the software for the first time and I would have to set all the servers etc up again and I have a copy of all my email contacts. However after installing it I still get that the profile is missing. Aany help appreciated

Asked by ken.smith1 10 hours ago

Last reply by david 9 hours ago

Backup all of my emails

Hi, I am using windows 10 pro and i use thunderbird for my emails. Can you please tell me how i can easily backup to a usb and how i can check if its done correctly? Than… (read more)

Hi, I am using windows 10 pro and i use thunderbird for my emails. Can you please tell me how i can easily backup to a usb and how i can check if its done correctly? Thank you

Asked by Jacklyn Smith 18 hours ago

Last reply by david 9 hours ago

Email Inbox Questions

Questions re Email Inbox and Reply window: 1) I can't find a list here showing the Inbox icons and what they mean, specifically this one. I can't delete it, nor do I … (read more)

Questions re Email Inbox and Reply window:

1) I can't find a list here showing the Inbox icons and what they mean, specifically this one. I can't delete it, nor do I see anything in the inbox list of column indicators that it might be. I'd like to know what it's for and if/how it can be removed.

2) I want to have more space for the message pane; the only way to do this is to have a smaller font size for the email List pane. I don't see where I can change this. Is it possible to decrease this font size? I've tried but haven't t been able to locate info on this website.)

3) Reply font: I keep changing it to my Preference, but it keeps going back to a default.

Also, find it annoying that I can't select a specific font SIZE. I've never seen a Windows desktop software of ANY kind, not just email, which doesn't give have choice of font size as well as the font itself. Is there a suggestion area on this website?

Thanks.

Asked by Kami Scott 2 days ago

Last reply by sfhowes 10 hours ago

hundreds of solutions to the problem of permanently threaded messages

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results fo… (read more)

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results found for ‘disable threading in version 115.7.0’ for ‘Thunderbird'

Thunderbird seems to have so many minor changes and alterations in the recent past, that basic usability is affected. Not a good thing.

Once before, a few years ago, Thunderbird got so out of control that I had to go to a different mail client. Are we back to that?

Asked by patriciacravener 5 months ago

Last reply by david 11 hours ago

Global indexing makes Thunderbird very unresponsive after update to v128

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14. Everything seemed okay im… (read more)

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

Asked by zatz 1 day ago

Last reply by Matt 12 hours ago

The mail site certificate...... is not valid for this server. Someone may try to impersonate the server. Do not continue.

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not … (read more)

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not valid for this server. Someone may be trying to impersonate the server. It is not recommended to proceed."

I'm not sure why this error has suddenly appeared, as everything was working fine before. I haven’t made any changes to my email settings or installed new software recently. Has anyone else encountered this issue or knows how to resolve it?

Asked by Amadeusz K 1 day ago

Last reply by Matt 12 hours ago

invalid certificate/sent mail not storing on server/not receiving mail from server

This is kind of a long story, I will keep it as short as I can without compromising details. All of the suggestions on the support page have not helped in any resolution.… (read more)

This is kind of a long story, I will keep it as short as I can without compromising details. All of the suggestions on the support page have not helped in any resolution. So, yes, I have been reading it for days now.

Originally I was getting the error message "The certificate for mail.*.com is not valid for that server. Someone could be trying to impersonate the server and you should not..." I tried to make everything right on the settings for both smpt and the imap server settings. Nothing fixed it. Eventually I elected to uninstall TB and rename the folder under users/user/appdata/roaming/...etc. Basically start fresh. This is my boss's TB and he has had all sorts of issues since switching from POP3 to imap. It was working fine for a few days, then he got that original message about the possible impersonating server. Anyways, so I started fresh and got it all re-setup and it was working again. Inbound came in and sent went out no problem. Then TB updated to the more recent version 128 and then a new error occurred. First, " Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent." So I chose not to save because it was just a test email. Then I doubled checked everything (nothing looked wrong) and I tried a new test email immediately after and another new error came up. "Sending of the message failed. Unable to communicate securely with peer: requested domain name does not match the server's certificate. The configuration related to must be corrected." I have tried getting and exception but it says that I don't need one. The certificate seems fine, though I only know enough about the certificates to be dangerous.

One more problem is I cannot get all of the old local folders onto TB as they were before. I know where the file is, however, TB will not import it, nor can I just move the folder into the mail/local folders folder in the profile. I was hoping that would fix it, but it indeed did not. This problem I know is unrelated to the connection issues, but it is an issue needing resolved that I have not found a solution for on the TB help site yet.

Thank you in advance to whomever can help in these matters. B

Asked by bmbman64 1 day ago

Last reply by Matt 12 hours ago

Get rid wasted space or fix mail list spacing

As seen in the image, I have wasted spacing after the message in the list, how can I either remove the wasted space, or preferably, center the text as is the norm with ou… (read more)

As seen in the image, I have wasted spacing after the message in the list, how can I either remove the wasted space, or preferably, center the text as is the norm with outlook/emclient/others

It just looks and feels so unnatural and i just cant get used to it.

Asked by IsNotUnique 1 day ago

Last reply by Matt 13 hours ago