Showing questions tagged: Show all questions

Access to add-ons

Hi, Im having trouble getting access to my add-ons menus. There are no icons for add-ons in top right corner. After installing an extension it seems gone to background, i… (read more)

Hi, Im having trouble getting access to my add-ons menus. There are no icons for add-ons in top right corner. After installing an extension it seems gone to background, inaccessible.

Asked by eric.sprik 35 minutes ago

Last reply by Paul 15 minutes ago

How to add exceptions to 'Privacy and security' in Fennec?

Both 'Enhanced Tracking Protection' and 'Site permissions' show exceptions and an explanation of what they are (for 'Enhanced Tracking Protection' anyway) but seem to hav… (read more)

Both 'Enhanced Tracking Protection' and 'Site permissions' show exceptions and an explanation of what they are (for 'Enhanced Tracking Protection' anyway) but seem to have no way to add an exception.

How are exceptions added 'Enhanced Tracking Protection' and 'Site permissions' in Fennec?

Thanks

Asked by Morgan 1 day ago

Last reply by Paul 5 hours ago

page loading very slow

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to full… (read more)

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to fully load the page.please help me with this problem. Thankyou

Asked by MAGICAL HISTORY 1 day ago

Last reply by MAGICAL HISTORY 18 hours ago

site Notification bug for Firefox for Android

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I… (read more)

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I received it always open a " about:blank " page rather than the actual website.

My phone model is ZTE Blade V50 Vita ZTE 8550 Running android 13

Asked by MrMeme 1 day ago

Last reply by Paul 21 hours ago

Can't upload images

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for … (read more)

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for instance, allows the option of uploading images to attach.to my question and it doesn't work. Hoping someone has a fix so I can keep using the browser.

Asked by mlangford2 1 day ago

Last reply by Paul 23 hours ago

Persistent High CPU Usage Across Firefox Versions

Despite updating to the latest Firefox version (127.0) and performing a reset, I continue to face high CPU usage issues. The battery monitor reports extensive CPU consump… (read more)

Despite updating to the latest Firefox version (127.0) and performing a reset, I continue to face high CPU usage issues. The battery monitor reports extensive CPU consumption for minimal use, even when only a single tab is open. This problem is not exclusive to the main Firefox app; it persists across other Firefox-based browsers as well.

Device: Xiaomi (HyperOS - Android 14) Issue: High CPU usage across multiple Firefox versions Troubleshooting Done: App reset, tried alternative Firefox-based browsers

I urge the development team to investigate this recurring issue, as it significantly affects the performance and battery life of mobile devices. Your prompt attention to this matter would be greatly appreciated by all users experiencing similar problems.

Asked by Ahmed 4 days ago

Last reply by Paul 23 hours ago

my firefox collections

Hi, I am thinking about buying a new phone and wanted to know if i get a new phone and download firefox/mozilla and sign in with my id and pw will all the collections tha… (read more)

Hi, I am thinking about buying a new phone and wanted to know if i get a new phone and download firefox/mozilla and sign in with my id and pw will all the collections that i currently have in firefox at this time going to be a available to me on the new phone after downloading the current version of firefox? Thank you in advance for your help.

Asked by moody9153 5 days ago

Last reply by Paul 23 hours ago

Corrupted Content on Firefox for android

Hi, Basically my self hosted jellyfin instance throws an error: Corrupted Content Error The page you are trying to view cannot be shown because an error in the data tr… (read more)

Hi,

Basically my self hosted jellyfin instance throws an error:

Corrupted Content Error

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the web site owners to inform them of this problem.

But on chrome it is working as expected. Any way i can check for errors in the android app?

http://jellyfin.cuypers.me/

Asked by joran1 6 days ago

Last reply by Paul 23 hours ago

Firefox for Android captcha support

Firefox for Android doesn't handle captures very well it displays the captcha but it's so zoomed in, and it doesn't let you scroll left or right, that you can't see the s… (read more)

Firefox for Android doesn't handle captures very well it displays the captcha but it's so zoomed in, and it doesn't let you scroll left or right, that you can't see the submit button.

I tried reducing the zoom to 115 but didn't make much of a difference.

Asked by Lio 5 days ago

Last reply by Paul 23 hours ago

Access denied. I don't have permission to access this particular website. I was simply trying to place an online order through Subway

When trying to access certain sites, I receive a message that " Access is denied. You do not have permission to access this website." I was trying to place an online orde… (read more)

When trying to access certain sites, I receive a message that " Access is denied. You do not have permission to access this website." I was trying to place an online order at Subway.

Asked by rent1 5 days ago

Last reply by Paul 23 hours ago

Recover Desktop and Mobile bookmarks

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please adv… (read more)

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please advise URGENT-Priority

Asked by fingersnaps10 1 day ago

Last reply by Paul 23 hours ago

secure connection failed

Since my phone ran out of charge last night I have been unable to access https://archive.org. when I try I get error secure connection failed. I have used this site exten… (read more)

Since my phone ran out of charge last night I have been unable to access https://archive.org. when I try I get error secure connection failed. I have used this site extensively in the past and have not experienced such a problem until this morning. I've downloaded the latest Firefox from playstore but the problem persists. What's suddenly gone wrong please?

Asked by gwc777g 1 day ago

a weird bug with video

whenever i try to play a in fullscren on my android phone, there apears a grey sidebar apears on a side, this happens only when the fullscreen is horizontal, additionaly … (read more)

whenever i try to play a in fullscren on my android phone, there apears a grey sidebar apears on a side, this happens only when the fullscreen is horizontal, additionaly sometimes you can see time and battery cut of in half on the top of the screen as well, that is usually accompanied by a grey bar at the bottom.

Asked by Czarson 1 day ago

YouTube video bug

YouTube video bug that shows the copy / select all floating bar when we double tap to go ahead in the video .. I have attached the screen shot .. ( when I double tap to g… (read more)

YouTube video bug that shows the copy / select all floating bar when we double tap to go ahead in the video .. I have attached the screen shot .. ( when I double tap to go like +60 sec and more.. this pop up comes.. when you normally double tap to go +10 or +20 sec ahead it doesn't show up.. but when you want to go ahead in the video by tapping... This bug keeps happening! Please do check out the screen shot that I attached!..

Asked by A S H W I N 1 day ago

no se'm obre el Firefox.

No se'm obre el Firefox a l'ordinador, amb surt una pantalla que diu: Error: Platform version 127.0.1 us nota compatible with minVersion+ =127.0 maxVersion - =127.0 I n… (read more)

No se'm obre el Firefox a l'ordinador, amb surt una pantalla que diu: Error: Platform version 127.0.1 us nota compatible with minVersion+ =127.0 maxVersion - =127.0

I no sé què vol dir, ni com ha passat. Hem podeu dir com arreglar-ho. No vull perdre tota l'informaciò que hi tinc guardada. El tinc sincronitzat amb el mòbil, per sort.

Asked by Ana 2 days ago

Last reply by TyDraniu 2 days ago