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  • Archived

bug in filling login fields

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill user… (read more)

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill username and password, it does not fill fields. In the previous versions I had not such problem.

Asked by 313ava 1 year ago

Last reply by Paul 11 months ago

  • Archived

Usernames and Passwords Not Syncing Across Devices

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after … (read more)

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after manually syncing. Autofill of usernames and passwords works on my workstation, but not on my mobile device, even though that feature is enabled. Sometimes (but not always), I am prompted on my mobile device to unlock Firefox, but after tapping the prompt, nothing happens.

Asked by gendojohn 1 year ago

Last reply by Paul 11 months ago

  • Archived

previous data

My previous android phone was lost, I have installed firefox to new android phone. But I am unable to get previous data on this phone. I have logged in with my account an… (read more)

My previous android phone was lost, I have installed firefox to new android phone. But I am unable to get previous data on this phone. I have logged in with my account and also synced. No pareils data came.

Asked by daawatt 11 months ago

Last reply by Paul 11 months ago

  • Solved
  • Archived

Lost logins on desktop, still on android

I just reset my password of my firefox account. On the desktop I don't have any of my logins. On my android, it logged me out, I logged in with the new password. My Log… (read more)

I just reset my password of my firefox account. On the desktop I don't have any of my logins.

On my android, it logged me out, I logged in with the new password. My Logins are still there, but I am not able to sync them to my Desktop.

How can I achieve this?

Asked by ediz.arca 11 months ago

Answered by ediz.arca 11 months ago

  • Archived

Не могу войти в аккаунт

Сбросила до заводских настроек Samsung galaxy tab 3 (sm-t 310, android 4.4.2). До этого Firefox замечательно обновлялся через Google play до последней версии (как и сам g… (read more)

Сбросила до заводских настроек Samsung galaxy tab 3 (sm-t 310, android 4.4.2). До этого Firefox замечательно обновлялся через Google play до последней версии (как и сам googleplay). Теперь получилось даже аккаунт Google восстановить. Но вот Firefox не хочет ни в аккаунт входить, ни синхронизироватья. Как все таки войти в аккаунт?

Asked by urvaruka 11 months ago

Last reply by urvaruka 11 months ago

  • Archived

sync instructions shown on (firefox windows 11) how to sync my android devices are totally wrong

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 1… (read more)

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 12 Phone's Firefox 110.1.0, and other pcs. A window popped up giving instructions how to sync my phone, as follow:

      • Sync Firefox on you phone or tablet. 1) open Firefox on your Mobile Device. 2) Go to the menu (<ios>&<android>menu examples shown) and tap sync and save data. 3. Tap ready to scan and hold your phone over this code.***

I'm 73, have used Firefox since first release in 2004. In all these years I have never seen SYNC in the instructions to "sync and save and to point the phone at a barcode-thingy" or at least not in this world. The instructions made it seem like SYNC was right there to see, but I had to dig thru layes of options to finally find it. You can blaim it on my 73 yr old brain, I guess, but nothing like these instructions exist in Windows or Android firfox. What in the world are your programmers smokin' these days. I would just as soon open up Edge or Chrome and did up the passwords I need to log into my banking and creditcard accounts...heck, it seems like MAYBE I should just dump Firefox after almost 20 years and just use those other browsers. At least there instructions are much simpler that this ol' man can follow. Please have someone review your published helps info on your webpages, and help those Sr. citizens like me to more easily find what we need without calling up grandsons or granddaughters for help (their parents are worse than I am at most techy stuff!) Chalmers

Asked by Chalmers H. Davis, Jr. 1 year ago

Last reply by Riverfreddy 11 months ago

  • Archived

Need a new password for my Firefox account

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [remov… (read more)

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [removed from public] and my email address is: [edited from public]@gmail.com

Asked by jimmyeugenepittman01 12 months ago

Last reply by Paul 12 months ago

  • Archived

information deleted wth password

I just forgot my password so i try to change the password and everything gone is there any possibly that i can get beck those info ? Otherwise i should stop using Fi… (read more)

I just forgot my password so i try to change the password and everything gone is there any possibly that i can get beck those info ? Otherwise i should stop using Firefox ?

Asked by salman00hossain 1 year ago

Last reply by Paul 1 year ago

  • Archived

Sync on android continously breaking

Why does sync break EVERY week on my phone. EVERY week I have to spend half an hour trying and usually failing to get my phone to be able to receive tabs from my desktop … (read more)

Why does sync break EVERY week on my phone. EVERY week I have to spend half an hour trying and usually failing to get my phone to be able to receive tabs from my desktop computers. Why do you break this critical feature with every update no matter how large.

I restart both firefox on all my devices as well as the devices themselves. I clear cache, cookies and even do fresh installs. Nothing works until a day or so later it magically deigns to function again.

Asked by kwallstrom 1 year ago

Last reply by Paul 1 year ago

  • Archived

How do I synch Collections between all my mobile android devices.

How do I synch Collections between all my mobile android devices? [I'm not using desktop now.] I have different Collections on each of my 2 tablets and my mobile phone. I… (read more)

How do I synch Collections between all my mobile android devices? [I'm not using desktop now.] I have different Collections on each of my 2 tablets and my mobile phone. I would like to aggregate them unless there's a limit to how many Collections are allowed on a device's Firefox Homepage. thx!

Asked by T.D 1 year ago

Last reply by Paul 1 year ago