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I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup appearing everytime on AliExpress. Even though I choose to … (read more)

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup appearing everytime on AliExpress. Even though I choose to never open links in outside apps, it keeps asking. Hell this is so annoying. The proposed solution does not fix it, the only way for me to get rid of the annoying message is to uninstall AliExpress, which I don't want to do, because I have two accounts and must use both for personal purpose. Please enable a way to diable at all this pop up without going to the app, as Must stay in firefox. Sincerely yours, J.M.

Asked by s23u do Jon 6 months ago

Last reply by Paul 6 months ago

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com.android.phone Crashing

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Sa… (read more)

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Samsung Galaxy Note9.

Asked by Ved 11 months ago

Answered by Paul 11 months ago

  • Solved
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Parts of the text are missing on various sited to various degrees

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, … (read more)

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, middle, upper, lower part). It looks like rectangles in background colour hide the text. Zooming changes the affected zones and generally makes more an more text visible again. Selecting the missing text also makes it visible. This happens on only one device. Complete deinstallation and reinstallation of Firefox for Android didn't help.

Asked by Garrett24 11 months ago

Answered by Paul 11 months ago

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Firefox is crashing after the last few updates (v121.0.1)

I've been using Firefox on my phone for about half a year, rarely updating the browser. I did it first time approximately 2 weeks ago and since then it started to crash f… (read more)

I've been using Firefox on my phone for about half a year, rarely updating the browser. I did it first time approximately 2 weeks ago and since then it started to crash frequently. The latest update hasn't resolved the issue.

Setup: - galaxy S23+ - latest Android version (13) - Firefox version 121.0.1 (Build #2015995071), fd4d251332+ GV: 121.0.1-20231230165955 AS: 121.0

I have more than 100+ tabs opened with a setting activated "Close tab: Never" and "Move old tabs to inactive". Has several plugins installed: - Ghostery - Decentraleyes - Search by Image - uBlock Origin - ClearURLs

I usually visit 5-10 websites a day, having multiple opened tabs to read later. Sometimes when I open a new tab, open the page, start scrolling, the browser slows down and then crashes. It doesn't show any error, just shuts down the app so I have to open it again.

Asked by mlurker 6 months ago

Last reply by mlurker 6 months ago

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White screen when accessing Google.com

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago Switch to a different connection - error still occurs Swi… (read more)

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago

Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs

Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works

Accessing https://www.google.com on Chrome works

How do I resolve the issue?

Asked by DEATHFISH 6 months ago

Last reply by Paul 6 months ago

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Android, google blank page

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow. Fixes I tried: -Deleted cache within… (read more)

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow.

Fixes I tried: -Deleted cache within android app management. (Firefox cache) -Deleted cache within firefox

-reinstalled app.

Asked by wooxt3r 6 months ago

Last reply by Paul 6 months ago

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Battery usage on Android

I used the Firefox mobile app for a while now and I noticed a high battery usage from it. If 10% of battery gets drained during the night, at least 75% of that is used by… (read more)

I used the Firefox mobile app for a while now and I noticed a high battery usage from it. If 10% of battery gets drained during the night, at least 75% of that is used by Firefox (according to the battery stats of my Pixel 6)

Is it possible to slow down the background sync or maybe dont sync at all during the night if the phone is locked?

Thanks.

Asked by iTzVirtual_ 6 months ago

Last reply by welchia 6 months ago

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Histogram don't hide

When I'm going to full screen video - I'm got control buttons on the screen. It's happened 2 weeks ago and go on to this day. Phone control gistogram button's don't hide,… (read more)

When I'm going to full screen video - I'm got control buttons on the screen. It's happened 2 weeks ago and go on to this day. Phone control gistogram button's don't hide, I'm trying everything to fix it (( Some time it's don't showing, but not now - it's on the screen - no matter what sites or player on this site ((

Asked by CEHA.UA 6 months ago

Last reply by welchia 6 months ago

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Firefox account STILL DOESN'T WORK!

Whenever I try to properly use the Firefox browser: I get a "download Firefox page"!! I already have a recent mozilla / Firefox account! WHAT CAN Mozilla DO TO FIX THIS P… (read more)

Whenever I try to properly use the Firefox browser: I get a "download Firefox page"!! I already have a recent mozilla / Firefox account! WHAT CAN Mozilla DO TO FIX THIS PROBLEM? & WHEN? Perhaps I should just get rid of mozilla/Firefox altogether. This is the second time I've tried to contact mozilla for support! CONTACT ME @: [Email address]

                           Frier Adler

Asked by frieradler 6 months ago

Last reply by Paul 6 months ago

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Voice Input Not Popping Up NOR returning to Keyboard.

See my video below demoing it. Every time I use the voice input option it does not automatically pop up as it does on Chrome and used to in the past. Also once I'm done … (read more)

See my video below demoing it.

Every time I use the voice input option it does not automatically pop up as it does on Chrome and used to in the past. Also once I'm done with the voice input it and hit the back button, it does not close out and return to keyboard as it used to and does in chrome.

I also tried on Firefox nightly installed on my work profile and it's the same thing. So it seems to be across the board with Firefox.

I recorded a screen cast, the audio in the beginning got cut off it's referring to the voice input box not popping up: https://m.youtube.com/shorts/ygF_MBmnBB4


Anyone else have this issue?

S22. And as I noted it's fine on other browsers only Firefox is doing this.

Asked by zach6 6 months ago

Last reply by zach6 6 months ago

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Huge battery drain on Pixel 8 Pro (Android 14)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few … (read more)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few days on the last two Firefox builds. It seems that it's not respecting the "Restricted" battery usage in Android (or Android is not restricting it, I have no idea), but you can see today's battery usage linked here: https://photos.app.goo.gl/pMByjqq6Q5GigcQu8

Asked by syn 7 months ago

Last reply by syn 6 months ago

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Weird overlapping when playing youtube videos

Hello, This may be a wordful but please do consider reading. Recently im having problems with firefox android. Im on Galaxy Tab S9. When playing youtube videos in landsc… (read more)

Hello, This may be a wordful but please do consider reading.

Recently im having problems with firefox android. Im on Galaxy Tab S9. When playing youtube videos in landscape mode, there would be elements (thumbnails, texts) overlapping as if they were layered. I tried using different versions of firefox(beta, nightly, fennec) without addons, with default settings and fresh installs but all of them exhibit same problem. I tested on duckduckgo and chrome but theres no distortion. It means that its the problem with firefox.

Another find is that, there is no distortion when im using youtube without logging in. The problem occurs when i log in to youtube. I tried with different youtube accounts and they all have same problem on firefox. Also, when playing videos and if i clear cache and cookies of youtube from address bar, it logs me out of youtube and the distortion is gone as well.

Things I have already tried: 1. Clearing cache, cookies of website, browser. 2. Clearing data, cache of app, uninstalling 3. Using default settings without addons 4. Fresh installs of different versions 5. Deleted firefox folder from android/data/mozilla in hope of clearing corrupt cookies (dunno if really got deleted) 6. Using different account for youtube

Funny thing is problem goes away after logging out of youtube but it shouldn't be a solution. I would appreciate your time, possible solutions for this dumb problem.

Thank You

Asked by StraightBook 6 months ago

Last reply by StraightBook 6 months ago

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Firefox on android fails to start (forced closed immediately)

When I launch the firefox app after installing it from Google Play, it is about to start (homepage appears) but then closes immediately and returns to the home screen. Ev… (read more)

When I launch the firefox app after installing it from Google Play, it is about to start (homepage appears) but then closes immediately and returns to the home screen. Even I haven't set anything in it yet uh...

my phone details: POCO X5 5G, with MIUI EU 14 (android13), rooted

Thanks a lot.

Asked by Johan Lai 6 months ago

Last reply by Johan Lai 6 months ago

  • Solved
  • Archived

Disappearing text

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demo… (read more)

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demonstration video linked here: https://youtube.com/shorts/ZxKtVFrvQkU?feature=share

Asked by Alexei 11 months ago

Answered by Paul 11 months ago