Firefox Community Forum

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

I downloaded Firefox on my mac-book air Mac-book (Retina, 12-inch, Early 2016) with mac OS Monterey. It will not let me sign into sync my Mozilla account. it wont let me delete my account to reset the browser.

I have tried deleting the browser entirely 3 times.

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10.

I can click the search box and the list of search engines shows. I can change the default search engine in settings. Mouse over highlights the selections.

Clicking on one of the choices does nothing.

I think there have been 2 updates since the problem first appeared.

PS: There also appears to be an issue with js. Some functions on websites do not work although most of the scripts do work. In particular comments on comicskingdom.com do not work and the same with comments on seattletimes.com which apparently uses the same script. Both websites work on Windows 10.

Hi,

I've been using Firefox as my browser on my desktop for years, and I've never had any trouble with Google Maps. However, some time in the last couple of months, I seem to have lost the ability to sign in, which means I can't access my saved maps, locations, etc. When I click "sign in" on google maps, the screen appears to refresh, but the login screen never comes up.

I'm signed in to google already. If I open gmail, it does go to my account. If I open an in-private instance of Firefox, I am then able to sign in and access my maps data. However, this makes me jump through the hoops of logging in with 2FA every time. I'd much rather be able to log in on a regular Firefox browser and stay logged in.

Thanks in advance for any help.

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win 10 Pro 64 Bit Enterprise and everyday or any time I reboot I have to go into the registry to find Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies and delete Mozilla which the key shows ImportEnterpriseRoots. Now I'm running Avast Premium Security and have dealt with it from what I read about anti virus programs. When it comes to going into C:\Programs\Mozilla\ it doesn't show a folder called Distribution (not sure if that is the correct name but close enough to delete some jason file. I need some plain simply answer to resolve this daily problem.If you need more information please ask since I'm at my whits end dealing with this idiotic injection where even MircoShaft thinks I'm being managed *Some settings are managed by your organization? What organization since I don't have one. Please help a senior at 74 get this resolved.

Thank you and hopefully I'll get the answers I've been looking for. Jan Klassan

I could not sign into my account on Bluemountain.com but I could on Microsoft Edge. You should look into this. I have used this account many times over the years on Firefox, but starting this week the "sign in" box would not go to my account. I am writing to be helpful, since it would be sad to have to go over to Edge.

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the search. It does the same if I try typing 'google.com' or 'google.ca' but gmail.com seems to work fine.

If I type in a full website address for other sites (reddit, wikipedia, duckduckgo, etc) it works fine.

I deleted firefox all together and downloaded it fresh and reset to default settings. Right now I only have one extension and it's ublock origins. I've disabled ublock origins to see if that would help, and I'm still having problems.

The problem is inconsistent where sometimes if I type google.com it will take me there and other times even that won't work. Sometimes if I try changing the default search engine in settings and then switching it back to google, it will fix it for a few searches, but then I go back to having issues.

It just sort of keeps circling back to the same problem even if I can get it to work briefly. Re-opening firefox in safe mode clears the problem while it's in safe mode, but even with all extensions disabled, the problem keeps coming back when I'm not in safe mode.

Any ideas or fixes?

When I try to edit & crop in Google Photos, I get the image artifacts as you can see in the image with lines and the image doesn't correct itself so it's impossible to edit well. If I save the image after all the lines are added, then reload it will show but then I have to start the crop over again to get both sides.

This works fine in Google Chrome, so there is some issue with the Firefox browser on my laptop. graphics: Intel Iris Xe Graphics 1920x1080 x 8bit 60.05 Hz refresh rate

What could be causing an issue on Firefox but not Chrome?

I just installed an update when prompted by Firefox. Now I can't log into Hotmail.

FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I go to Hotmail.com, at first it displays my Hotmail inbox - which is odd; all other webpages requiring a login were logged out when I installed the update, requiring me to log in again - but then it switches to an error:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

The same Hotmail account is still logged in and functioning on Chrome. This is why I think it's a FF-specific problem.

Hi Whichever selection I make on pdf files in your Settings your system always saves the file unnecessarily even if I am just 'viewing in Firefox' so I end up with loads of files usually on my Desktop which I don't want and I have to go through them all later and delete them

Surely there should be a 'Just view only' setting for pdf files. If I want to save them after I've read the contents then fine I can manually do this but your default setting when you view pdf files in Firefox of saving every single file automatically is insane. Much of the time when you're doing research, you just want to view the pdf file and when you close it you want it to be gone. I appreciate I can save them to another destination apart from my Desktop but wherever I save them I'm going to end up with hundreds of useless pdf files that I only needed temporarily when I was viewing the contents-I don't need them saved automatically.

Can you please address this by giving a 'Just view only' setting? Thank you Michael

Hi, out of nowhere my Firefox has stopped loading any pages for the past hour. I have read the existing community articles and cleared all of my history, cache, cookies, and restarted my computer 4 times. Firefox is up to date and was working fine up until I left my computer and returned to it an hour ago. I haven't downloaded anything new or clicked anything weird, I was just listening to a regular podcast this morning. All websites either show up as left-aligned text with no images, or are completely blank. This includes Gmail, Tumblr, Youtube, EyeBuyDirect, etc. All of these sites load perfectly in Edge so the issue is specific to Firefox. Any help is greatly appreciated.

Edit to Update: I turned off my AdBlock extensions one by one to narrow down the issue. The problem was AdBlocker Ultimate. I disabled it and now all my websites in Firefox are working as normal.

(I'm not sure where one can put feature requests, if this is the wrong place, tell me where else to put it.)

So, here is the thing. There is the Downloads History, displaying all downloads done in the past. This list has several features so far. Among them are:

• delete a file
• remove from history
• clear history

Hitting one of these by accident is very easy. This is a massive oversight. Things that can happen:

• You want to remove several files from the history but accidentally hit deleting them.
• You want to remove several files from the history but accidentally hit Clear History, which can especially result removing failed downloads from the past that you might want to retry.
• You hit Clear History, expecting it to spare failed downloads intuitively. As it is, I will *never* use it, since I obviously want to retry failed downloads.

Therefore, I propose several feature requests:

1. For history deletion/restoration, I propose an undo option. Certainly, the history does not take up much space. My specific recommendation is that history up to one week is logged. It can be deleted completely where the cache is also emptied, and old entries in the backup are removed automatically when the corresponding file is updated (something gets added or removed from history).
2. For file deletion/restoration, I simply propose that the files are moved to the trash of the system, instead of being directly deleted. I am not sure why this is not already the case. Should be quite easy to implement as well.
3. For Clear History, additionally to point 1, I propose that the user is prompted with "are you sure? Yes/No". Also, Clear History ignores failed downloads. Like that, it actually becomes useful. And again, this should be trivial to implement. I'd also be quite fine if this is made an option one can choose in the settings.

Note that I have seen replies to people with these or related problems that went like "you can go to the profile folder and search for this and that SQL file and..." - no. The points I wrote should be something that a casual user would want to have available, and going into technical folders is anything but user friendly. It should be doable with easy straightforward widgets within the browser.