Thunderbird Community Forum

On 31 July, a day before the Thunderbird update from V115 to V128, the emails in my inbox no longer had reply or forward options and were addressed as coming from me as well as to me.

A yellow message at the bottom of each email read: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Marcus Relton <my email address>"

My email provider thinks Thunderbird mistakenly believes these emails to be drafts. I have added on FolderFlags, which now has a V128 version since I first experienced this problem last week.

I am supposed to be able to right-click the inbox, go down the drop-down menu to properties then see another dialogue box but this isn't appearing.

I can only reply to or forward emails by right-clicking in the message in the inbox and I can't click on links in the email. I have to open the link then cut and paste them.

Mail.coop, here in the UK is trying to find a solution, having hoped FolderFlags would work, but if anyone has any suggestions, please share.

I saw someone had a similar problem with their drafts folder in April but the suggested fix didn't solve it.

Thanks,

Marcus

When I opened Thunderbird, I get the Account Setup page and my 5 accounts all all my emails are missing. I read to go to Help > Troubleshoot Mode > Reset toolbars and controls but under Help I only have the options of Get involved, Mozzilla Connect and Get the Beta. There is no Troubleshoot Mode. I need to urgently get work emails. Please advise what to do step by step. Thanks.

TBird 128.1.0esr (64-bit) and Windows 11

Using Tbird with an imap server and gmail email, calendar and contacts.

Not having any problems with email or the calendar but contacts do not seem to be synching. I have only just noticed this and it appears to be since the Nebula 128 update

I tried Add CardDAV Address book but I get the following the "All address books for the specified account have already been added" message. (Screen capture attached.)

I have seen some responses that imply it should all be automatic. What am I missing?

Thanks all

Alan

Hi. When I select any of local folders and press the right mouse button on it and then select Compact, nothing happens (any message or pop up). When I choose Imap folder and then select compact, everything works fine even if there is no need of compacting such folder there is a message that 0KB where freed. I choose both online and offline work to check, but nothing helps. I remember that on older versions compacting worked fine, but now I don't know where is the problem.

Thanks for any suggestions.

I use IMAP. I've changed the server and I have updated the new credentials in my Thunderbird. But the old folders and emails are not showing! I've searched and got this :

"Use two accounts. Account 1 for the old email account Reinstall the account. If it was in IMAP the problem is solved. Account 2 for the new email account"

MY question: How do I set up the "second account" when the email address is identical for both "old" and 'new" accounts? Regards

I have the same Gmail Account in the same version of Thunderbird (128.0.1esr (64-bit) on my 2 Laptops. My Contacts in my browser (Firefox) show 127 contacts. On Asus 2 only Address Book shows contacts (127) On Asus 1, Address Book shows 330 contacts, Personal Address Book shows 126 contacts. All contact items in FF Bin are empty.

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

Two months ago I had to install Thunderbird as New and I can't access my personal Gmail account. Everytime it fails to connect to gmail servers (Error 400). Two others, also Gmail work fine and in other programs like Vivaldi Mail, Outlook, Windows Mail it works seamlessly, but for more than 20 years I was using my Favourite Thunderbird. The problem persists even after todays upgrade. I tried even with portable version and tripple-checked the password and Servers setting.

I ran out of ideas.

Can you help?

Dare

Hi, I'm installing Thunderbird on my MacBook Pro (Apple M3). I've a mail account on GMAIL with OAuth2 and I've already correctly settled the "cookies" and the Javascript issues in SETTINGS. The popup window with my correct email address opens and I can click for having the new window to open for insert my password on "imap.gmail.com", but this new window in an empty one without any field where to add the password. In my old MacBook (Intel processor) everything works fine. I've imported the whole profile from the old to the new MacBook and it also does not work (same settings, thus). The problem is in this image. The screen from Google to put the credentials does not appear. I've not found any help on line. Any suggestion? Thanks giovanni

I want to restore a Local Folder to a newly installed Thunderbird. I have a complete copy of the Local Folder and want to copy it into the Mail directory (as it was previously). I then want to have it included in the programs index. Will this approach work if I re index the entire program which should pick up these messages and then display them under the categories that are spelled out for the Local Folder? Any help would be appreciated ... Robert

my email on my laptop is using Thunderbird I am having a serious issue with not being able to send more than 8 emails per day Optus notified me I had to authenticate my email and gave instructions on how to do this for Thunderbird I have followed all instructions to do this, but I cannot get any more than 8 to send still Have been trying this for 3 days now

All works fine on my iphone!!!! And online on the Optusnet Webmail

So, I need help asap please on how to get it working on Thunderbird Thanks Lee

On Outlook.com, my login ID is 'dsmasterson@gmail.com'. When I try to connect the email for this Outlook.com account to Thunderbird, Thunderbird asks for an email address and password. My problem is that Thunderbird will assume this is my GMail account and try connecting up the email from GMail.

How can I tell Thunderbird that this is my login ID and not my email address?

David Masterson

I have a new Windows 11 PC and have installed Thunderbird (64bit). My current email is via my ISP who have outsourced their email to Gmail - I am using IMAP. This setup is in Outlook 2007 on my old PC. I have setup Thunderbird to obtain all of my current email from the IMAP server at Gmail. This went successfully.

I now wish to move all of my off-line stored emails from this old Outlook installation and also my calendar. When I started the import process on Thunderbird and selected Outlook as a source all I really wanted to do was to find out what Thunderbird would ask for in the way of files containing my data. But, as per other postings that I have found on this site it came up with the "No profile found" .

However Outlook is NOT installed on the Windows 11 computer and nor have I created any pst files or any other files and moved them to the Windows 11 PC. So the 32bit vs 64bit answer does not yet apply to my situation.

So what process should I follow to move my data from the old Outlook 32bit installation on my old Windows 10 PC to the new Thunderbird 64bit setup?

Thanks for any advice

Some times I get a reply to an email I sent out using my hotmail account and Thunderbird says I have one new message but the message does not show up in my inbox. If I login to my hotmail account through Microsoft it show it in my in box. What is the problem and how do I fix it?

I've tried restarting and reinstalling Thunderbird but no change in this blockage since Tuesday. I am running Windows 11 Pro and Thunderbird 128.1.0esr (64-bit). Downloading chunks of email from Comcast and trying to import them doesn't work. Please advise as I am stuck. I will check your answers on Comcast server as I can not read them directly.

Hello! I recently got the update to Thunderbird 128 on my PopOS laptop via sudo apt update/upgrade. I don't know what the previous version was. Since the update, Thunderbird will spike my CPU to 120 - 140% (per command-line "top") if I have an interaction with it (e.g. reading and then deleting an email that was received) after the program has been sitting idle for several minutes. After a few minutes of loud fans, things calm down again so I presume Thunderbird is doing some sort of maintenance routine that completes successfully.

I do not have the global search index thing turned on. I did not change the default mailbox db idle time. I do have rather large mailboxes that are synced via SMTP, from three different providers. There are dozens of folders (not hundreds) containing thousands if messages (but not tens of thousands). Hopefully that gives an idea of scale .. I don't have a massive overload of untended email history but I do have a quantity of historical emails that the system has to deal with.

I followed the excellent directions online to obtain a profile during one of these high-cpu sessions. It is available at https://share.firefox.dev/4dAmyAz

Please let me know if there is anything further I can do to help diagnose this issue, such as generating more specific profiles. The high-cpu state is a pretty common occurrance now.