Thunderbird Community Forum

My Windows laptop crashed today. When I restarted and opened Thunderbird all of my emails were not listed and it prompted me to create an email account - it is behaving like a new install with no profile.

I checked "about:profiles"and it lists the correct existing profile folder as "This is the profile in use".

Clicking "Open Folder" displays the files in my existing profile and their "date modified" property updates whenever I restart Thunderbird, so it must be accessing the correct profile folder. Yet it is behaving as if there is no profile.

Perhaps a file in the profile folder is corrupt?

It has been a week or so since I backed up the folder and I don't want to lose all of the recent email messages.

Is there something I can do to that will make Thunderbird recognise my profile properly (and retain the recent emails) ?

I'm still having a problem with automatic collection of email when I launch Thunderbird. I followed directions sent me to turn it off, but that didn't work. Either I misunderstood or did something wrong. I'm not the sharpest tack in the box when it comes to these things. How do I control when my computer asks the server for email? Thanks much!

Recently, I changed my password on my email - from Juno, which comes into Mozilla. After I made that change, I am no longer able to send emails from Mozilla. When going into my email on line at juno.com, I am able to send emails, so the problem is with Mozilla. Juno support has suggested a few options, which have not worked.

This is the error message that I receive: Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

I have gone into my settings, and even set up another SMTP outgoing server, without success. I do not know what else to try. Thank you.

thunderbird delete folders at will and randomly. folder remains at source but because thunderbird thinks it is still there it will not download folder again without making a change to folder name

Hi Would it be possible to add a feature where, when sending an email, I can set an "Awaiting Reply" reminder? The idea is that if I don't get a reply by a certain date/time, a reminder pops up so I can follow up with the person.

Thanks!

Best

Since the update of Thunderbird 128.1.0esr (64-bit) it freezes every couple minutes on a profile with 3 email accounts. One - no longer used - has about 2300 emails and is kept to access old emails.

The second is my primary Gmail account with 4351 emails in Inbox and 2234 in Outbox. Inbox shows 1.2 gb and Outbox 911 mb. The freezing has caused very significant challenges with reading and sending emails due to the freezing. As it is my primary email it is extremely concerning. And I am in the middle of a couple huge projects so I am getting a lot of emails.

The third is minimal with 26 emails.

I know it is not the number of accounts in the profile as I have 4 other profiles with more accounts and none of them freeze at all. (I manage/monitor other websites and keep them all separate.)

Also as others have noted the Filter function is doing weird stuff and rarely works properly anymore.

I'm trying to work out how to save two different profiles on the task bar (a profile for my work accounts and one for my personal accounts). I'm nearly there and even had it sort of working for a while but the solution wasn't reliable and something somewhere breaks it after a while. I was wondering if there's a more reliable version than the way I did it.

I basically followed the instructions for adding two firefox icons to the taskbar, replacing Firefox with Thunderbird with a few adjustments. (https://www.reddit.com/r/firefox/comments/s2k5tt/have_multiple_firefox_profile_and_taskbar_icons/)

• Create two profiles.
• Create a Shortcut (on the desktop) for Thunderbird.
• Drag Shortcut to taskbar
• Open Thunderbird from the new icon.
• Enter Config Editor (Tools>Settings>Config Editor)
• Add taskbar.grouping.useprofile=true and browser.startup.blankwindow=false to the advanced config settings
• Close Thunderbird and open it up again. You should now get two Thunderbird icons on taskbar. Make sure both are pinned.
• Right-click one of the Thunderbird icon,right click the instance within and then properties. Replace "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"" with "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -no-remote -P WorkProfile" in the Target edit box.
• Do the same with the other pinned icon but with "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -no-remote -P PersonalProfile" in the Target edit box.

One problem I have is naming the the two icons after I've created them. Sometimes for no apparent reason they stop working and I have to re-apply the target setting changes.

Any other, more reliable ways of achieving this?

Running W10 on PC, no problems on other programs, on TB for at least 10 yrs. For past week TB has taken up to 15 seconds to delete or send some messages (not all). I thought this might be 3,500 messages in Sent folder so deleted oldest half of these. No difference, then I noticed that TB has deleted all my sent messages since May this year. Now it won't put my sent messages into the sent folder, they just disappear, and TB still delays on deleting or sending. Have tried repair button on inbox and sentbox, no difference. My wife remains on 115.14.0 without problems (so far!) I have just seen that v.128 has self-installed, could this be the problem?

Hy ! The version of TB y run is 128.1.0esr (32 bits) under Windows 10. I am a user since 2005. Under "disk space in "local folders", I have (translated) " never delete messages"

While seaching old messages, I just discovered that, although theses messages appear in the list of messages of local folders, there is a lot of theses local folders where, when I click on a message in the list, a window opens whith an empty content.

This does not occur the same way for all the folders : for example, in one of them, the messages dated 2005 do not open (they appear in an empty window), while messages dated 2006 and earlier open as usual. Other example, in another folder, containing messages dated 2008 to 2010, not any opens in another way than an empty window.

I have tried to ask my question in the mozilla forum the 15 th august, but no answer. That is why I try on this site. I have translated here the question I posted on the mozilla forum in French, my native langage, and I hope it will be understandable ...

==> Do you have an idea of why this happens and what I should do see again the content of these precious old messages ( my genealogy and others)

Best regards, GV, Cannes, France

The operating system: Windows 10. The content of messages in the inbox or in the sent folder disappears. Emails from a continuous period are disappearing, for example, now they have disappeared from 12th July at 9:45 to 22nd August at 12:13. The messages are visible on the list, but they have no content. They had content before. Moreover, when I deleted all the emails from such a folder, its file size on the disk did not decrease to 0. The problem started to appear the day before yesterday. It had never happened before. How can I fix this problem?

Hello!

I´m having some really weird issues opening mail with attachments. Sometimes they open normally and other times the mail body is just an endless stream of random characters and it slows down Thunderbird drastically.

These mails are in my local folder and saved from a Gmail account.

All my email accounts worked until 9.30 pm 8/22/24

When I went on the computer on this morning, 8/23/24 I got the following message:

Unable to connect

An error occurred during a connection to localhost.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Thunderbird is permitted to access the web.

I cannot send or receive email from Thunderbird. I turned off and on the computer, I'm set at imap, port 993 and OAuth2. I don't know what else to do. FireFox works fine.

Thanks for any help. (please reply to akapugs@ yahoo.com. That email is working, as it is not connected to Thunderbird)

Leslie

Thunderbird 115.13.0 (64-bit) on Linux using filters to forward to an alias on localhost ignores the nsswitch.conf settings and attempts to send the email to the main configured SMTP server instead of via the localhost SMTP server for the email address being forwarded to, which is process@localhost.

This process alias is defined in the /etc/aliases file and my nsswitch.conf file has file dns as the hosts: values.

The alias being sent to is supposed to process the email being forwarded and write the result to a file.

1) I get an email from (email@x) asking me to send information to (email address) 2) So I send an email to (email@x). I save this in Thunderbird 3) I then get a new message from (email@x) which asks me again to send the information in my previous email. This means they probably didn't receive the email sent in 2) or they didn't read it. 4) I click on reply to their message received in 3). I then want to attach the email which I sent previously in 2).

I cannot click on attach and select the email sent in 2) (which is saved in Thunderbird). I can of course click on the email sent in 2) and forward as an attachment, but I want it to be an attachment to the reply in 4) not a new email.

How should I proceed?