Firefox Community Forum

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

I could not sign into my account on Bluemountain.com but I could on Microsoft Edge. You should look into this. I have used this account many times over the years on Firefox, but starting this week the "sign in" box would not go to my account. I am writing to be helpful, since it would be sad to have to go over to Edge.

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the search. It does the same if I try typing 'google.com' or 'google.ca' but gmail.com seems to work fine.

If I type in a full website address for other sites (reddit, wikipedia, duckduckgo, etc) it works fine.

I deleted firefox all together and downloaded it fresh and reset to default settings. Right now I only have one extension and it's ublock origins. I've disabled ublock origins to see if that would help, and I'm still having problems.

The problem is inconsistent where sometimes if I type google.com it will take me there and other times even that won't work. Sometimes if I try changing the default search engine in settings and then switching it back to google, it will fix it for a few searches, but then I go back to having issues.

It just sort of keeps circling back to the same problem even if I can get it to work briefly. Re-opening firefox in safe mode clears the problem while it's in safe mode, but even with all extensions disabled, the problem keeps coming back when I'm not in safe mode.

Any ideas or fixes?

(I'm not sure where one can put feature requests, if this is the wrong place, tell me where else to put it.)

So, here is the thing. There is the Downloads History, displaying all downloads done in the past. This list has several features so far. Among them are:

• delete a file
• remove from history
• clear history

Hitting one of these by accident is very easy. This is a massive oversight. Things that can happen:

• You want to remove several files from the history but accidentally hit deleting them.
• You want to remove several files from the history but accidentally hit Clear History, which can especially result removing failed downloads from the past that you might want to retry.
• You hit Clear History, expecting it to spare failed downloads intuitively. As it is, I will *never* use it, since I obviously want to retry failed downloads.

Therefore, I propose several feature requests:

1. For history deletion/restoration, I propose an undo option. Certainly, the history does not take up much space. My specific recommendation is that history up to one week is logged. It can be deleted completely where the cache is also emptied, and old entries in the backup are removed automatically when the corresponding file is updated (something gets added or removed from history).
2. For file deletion/restoration, I simply propose that the files are moved to the trash of the system, instead of being directly deleted. I am not sure why this is not already the case. Should be quite easy to implement as well.
3. For Clear History, additionally to point 1, I propose that the user is prompted with "are you sure? Yes/No". Also, Clear History ignores failed downloads. Like that, it actually becomes useful. And again, this should be trivial to implement. I'd also be quite fine if this is made an option one can choose in the settings.

Note that I have seen replies to people with these or related problems that went like "you can go to the profile folder and search for this and that SQL file and..." - no. The points I wrote should be something that a casual user would want to have available, and going into technical folders is anything but user friendly. It should be doable with easy straightforward widgets within the browser.

I'm trying to remove Firefox from a laptop. When I start the uninstall process it reaches the progress bar that says Unisntalling Firefox... and hangs there. 30 minutes and no discernable change.

All the buttons on the dialog are disabled and the only way to get out of it is to restart the computer.

When I'm watching a show, sometimes I get uncomfortable during certain parts and will click the "skip" button a couple times until the scene is over. However, sometimes If I do this too many times the audio will completely stop (but the video continues playing). I will need to refresh the page for it to fix.

I've tried running firefox in troubleshooting mode but the issue seemed to still be there. Doesnt happen on any other browsers either.

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unable to view my "Tabs from Other Devices" - It will show me tabs from days ago. I've tried manually syncing on both devices but nothing happens.

The only thing that seems to work is if I log out of my Mozilla on my cell phone and log back in but then it will stop syncing again.

If something else isn't syncing, I honestly don't notice because I don't use anything else much.

Whether I use Firefox or Google, when i pull up search results NONE of the businesses show a rating anymore, a feature which used to be there. Example, I search for "home insurance". A list of Insurance companies with their overall average rating should show up. The ratings are gone. All of them. Why is this? Same happens regardless of what type of business I am searching for.

I get the following error when I try to log in to Bitwarden with windows hello: Browser integration is not set up in the Bitwarden desktop application. Please set it up in the settings within the desktop application.

Everything I get from the NYTimes goes straight to my spam folder, which is not the case with Google Chrome. I've had a GEEK Squad tech try to fix the problem, but he couldn't. Is there any way I can solve this longstanding problem? (I get lots of emails from the NYTimes because I participate in their comment threads, where I check the box to be alerted when someone responds to my comment, but that all goes into my spa folder. It's frustrating!)

Icons look funny when I am on Chess.com If I use Microsoft edge on this same PC the site looks fine. But when I log in with Firefox the Chess.com website Icons look like symbols. This is some kind of extension issue? Look at the upper right corner of the screen shot I have attached. Thank you, HELP!

Gmail inform there is no internet connection. Amount of cookies is only 20 MB and cache is 80 MB. I have to enter my registration to the websites I visit quite often! I'm a Firefox user for over 20 years but planning to quit very soon.

I am trying to log in to my Wise account. The site loads and I have filled in my email and password but when I click on the Log in button nothing happens. On Microsoft Edge it works perfectly. I have had this problem on other sites recently. Roger

I recently updated to 129.01 (64bit). Now Firefox keeps crashing, especially when I am trying to fill out an online form. Does anyone else have this issue? Any suggestions on how to resolve?