Firefox Community Forum

I downloaded Firefox on my mac-book air Mac-book (Retina, 12-inch, Early 2016) with mac OS Monterey. It will not let me sign into sync my Mozilla account. it wont let me delete my account to reset the browser.

I have tried deleting the browser entirely 3 times.

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10.

I can click the search box and the list of search engines shows. I can change the default search engine in settings. Mouse over highlights the selections.

Clicking on one of the choices does nothing.

I think there have been 2 updates since the problem first appeared.

PS: There also appears to be an issue with js. Some functions on websites do not work although most of the scripts do work. In particular comments on comicskingdom.com do not work and the same with comments on seattletimes.com which apparently uses the same script. Both websites work on Windows 10.

Please tell me what do. From time to time, Firefox will not connect my desktop to the internet. At the same time I can access the internet with my iPhone. The internet in my home is working. Right now the computer cannot connect to internet site or restore previous tabs.

I joined a couple facebook groups. Each offered a file tab with documents available for download.

I tried numerous times with firefox and it failed. Clicking the "Download" item on the ... menu caused the same files tab view and list to open in a new tab.

I hated to do it, but I dusted off M$ Internet Explorer, logged into FB and joined a group, clicked the Files tab, selected a file, clicked the 3 dots, menu popped up and I clicked "Download". Poof. The Save As popup appeared, the file was downloaded. Works as expected with IE.

Might there be a setting in FF that is blocking such downloads of PDF and .doc document files?

Hi,

I've been using Firefox as my browser on my desktop for years, and I've never had any trouble with Google Maps. However, some time in the last couple of months, I seem to have lost the ability to sign in, which means I can't access my saved maps, locations, etc. When I click "sign in" on google maps, the screen appears to refresh, but the login screen never comes up.

I'm signed in to google already. If I open gmail, it does go to my account. If I open an in-private instance of Firefox, I am then able to sign in and access my maps data. However, this makes me jump through the hoops of logging in with 2FA every time. I'd much rather be able to log in on a regular Firefox browser and stay logged in.

Thanks in advance for any help.

I’m encountering a persistent issue while browsing certain websites in Firefox where I consistently receive a 'Secure Connection Failed' error message. This issue disrupts my browsing experience and I’m keen to understand how I can troubleshoot and resolve this error effectively.

I’ve already checked my internet connection and confirmed that other browsers do not encounter the same issue. Additionally, I’ve ensured that my system’s date and time settings are accurate. Despite these steps, the problem persists specifically within Firefox.

Could someone please provide detailed steps or insights on how to diagnose and fix the 'Secure Connection Failed' error? I’m particularly interested in understanding how Firefox handles SSL/TLS connections and any specific settings or configurations within Firefox that could affect this error.

Your assistance in resolving this matter would be greatly appreciated. Thank you!

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win 10 Pro 64 Bit Enterprise and everyday or any time I reboot I have to go into the registry to find Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies and delete Mozilla which the key shows ImportEnterpriseRoots. Now I'm running Avast Premium Security and have dealt with it from what I read about anti virus programs. When it comes to going into C:\Programs\Mozilla\ it doesn't show a folder called Distribution (not sure if that is the correct name but close enough to delete some jason file. I need some plain simply answer to resolve this daily problem.If you need more information please ask since I'm at my whits end dealing with this idiotic injection where even MircoShaft thinks I'm being managed *Some settings are managed by your organization? What organization since I don't have one. Please help a senior at 74 get this resolved.

Thank you and hopefully I'll get the answers I've been looking for. Jan Klassan

I could not sign into my account on Bluemountain.com but I could on Microsoft Edge. You should look into this. I have used this account many times over the years on Firefox, but starting this week the "sign in" box would not go to my account. I am writing to be helpful, since it would be sad to have to go over to Edge.

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the search. It does the same if I try typing 'google.com' or 'google.ca' but gmail.com seems to work fine.

If I type in a full website address for other sites (reddit, wikipedia, duckduckgo, etc) it works fine.

I deleted firefox all together and downloaded it fresh and reset to default settings. Right now I only have one extension and it's ublock origins. I've disabled ublock origins to see if that would help, and I'm still having problems.

The problem is inconsistent where sometimes if I type google.com it will take me there and other times even that won't work. Sometimes if I try changing the default search engine in settings and then switching it back to google, it will fix it for a few searches, but then I go back to having issues.

It just sort of keeps circling back to the same problem even if I can get it to work briefly. Re-opening firefox in safe mode clears the problem while it's in safe mode, but even with all extensions disabled, the problem keeps coming back when I'm not in safe mode.

Any ideas or fixes?