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My name is Ievgeniia Kukushkina and I hope I can get help here 🙏

I represent company called Piano Software which provides user experience and paywall software to manage subscriptions and access to content for companies. Our customers news websites use our software to make a relevant experience for end-users. But end users, who use your software could not access to that content, because your software blocks ours. We received multiple tickets regarding Firefox blocking the execution of Piano scripts

1. 1

Hey,

It seems Firefox blocks all Piano Scripts in the strict privacy mode of the browser.

For a few days now users are reporting, that they can't access the Login via firefox. In the "strict" privacy mode all Piano scripts seem to get blocked. Even Paywalls and Banner are missing. When i choose a custom privacy setting and block everything but "tracking content", all piano functions are available again.

Did you change anything in your cookie handling, that may have be causing browsers to categorize piano cookies wrong and block them?

Steps to reproduce (see also video):

open

thepioneer.de in firefox

in standard brwoser privacy setting you should be able to see the Login button, Paywalls, Banner

open pricavy settings and turn on strict mode

Login Button etc. disappear

Turn privacy setting to custom and uncheck "tracking content" -> Login appears again.

Jon_0-1716558095816.png

https://youtu.be/Al50NzkxgtE

1. 2

Hello,

there is a problem in the firefox browser, if you use "private window" the function "Extended tracking protection" is turned on automaticly and in this case you can't log in to the account and also article locks don't appear at all

I mean this:

here it doesn't appear in firefox https://prnt.sc/AqgqRBjTKUg5 this is normally displayed in chrome https://prnt.sc/PvJVJOZulUbt

1. 3

Hello,

Recently we've received some reports from people that they are unable to sign-in on our website in Firefox. It seems like the Piano script is being blocked for some reason. One of our developers has provided a recording of what he was seeing here (a Sign-In / Subscribe button should be appearing in the top right if it were working properly).

He is using Firefox version 126.0 on macOS, in private browsing mode, using Standard browser privacy settings. We've had others report the same issue on Windows in normal browsing mode. We previously haven't had issues with those settings before, so we're not sure if something may have changed.

Do you have any suggestions on how to troubleshoot this?

Dear Support Team,

After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire height of the table is correct calculated.

This is a blocking point. I need assistance urgently.

Somehow I cannot type an apostrophe, whenever I do it just shows whats between the brackets ( ).

What I do: 1. Press the apostrophe button 2. Press space

Expected result: '

Actual result:

I m on Firefox Linux and my keybord is set on INTL

I'm hoping to get some help with disabling the Insecure connection password warning in Firefox version 115.11.0.

In previous versions, I could disable this warning through the about:config settings. However, I couldn't find the specific setting (security.insecure_field_warning.contextual.enabled) that was mentioned in some online resources.

I understand the security risks involved in disabling these warnings, and I only intend to do this on a trusted website on my local network.

Could you please advise on the best approach for achieving this in Firefox 115.11.0, or any alternative solutions to manage insecure connection warnings for trusted local sites?

Thanks in advance for your help!

Hello everyone! I have a really nasty problem (for almost 3 years) that I just can't get a handle on (and I don't know the cause 100% either). Briefly about my situation:

• We have a self-check-in terminal (kiosk) that is used in hotels
• The terminal runs a web app in FF full-screen kiosk mode (-kiosk flag)
• 99% of the time everything works fine and without problems
• Sometimes the problem occurs that the entire browser content no longer responds to the touch events
• My app continues to run, we see the visual feedback from the touch monitor, but Firefox no longer responds
• If you connect via AnyDesk (our remote maintenance tool), you can click with the mouse
• I have just opened the DevTools, even these do not respond to touch events
• As I said, everything is fine via mouse interaction (remote)

What I have already tried:

• Disable hardware acceleration
• Browser restart every day at 4:00 a.m. (so far fine, but it still happens sometimes in the meantime)
• widget.windows.window_occlusion_tracking.enabled flag on set to "disabled" - I read that this could be related to it

Does anyone know the problem and can help me? It's really critical for our business, as the guest cannot interact with the device and only a browser restart can help.

One more thing: I saw today that a second Firefox.exe process was running. After I killed it, it worked again. What kind of process could it be that is affecting the main app so much?

THANK YOU

Dear friends, I receive fake virus alerts from baseauthenticity.co.in. How can I stop this? Many thanks in advance.

Hi, so sorry for the delay and inconvenience caused by this matter, I’m new to all of this and not sure what I did or have done to create this giant mess I have for myself, but I need some help! Seems that my computer doesn’t work correctly anymore, nor do my phone's. Somehow I joined this and need to fix everything. Thanks for your help!

In Firefox, whenever I go to nab.com.au and then click on Login on the top right, I hear a constant stream of static noise coming out of the speakers.

In Chrome, when I just visit nab.com.au that same noise starts.

I have a set of Bose speakers connected via an optical cable.

This behaviour doesn't happen on all sites. Just some. As soon as you close the tab, the noise goes away.

It's driving me absolutely nuts.

Hi Forefox dosent show cookie content pop ups for some webpages. Have tried loading the same webpages with Edge, and a pop up is shown, whwere i am asked which cookies i would allow.

Have cleared the cahe/cookie, started up in secured mode, deleted profiles (made an search on firefox/Mozilla and deleted all files) and reinstalled firefox but the problem persist.

It started a month ago, just like that, Have changed pc, to a new one, and from windows 10 to windows 11, still the same.

Help would be nice, thank you.

I am trying to add an mp4 video to my website using the following code:

<video width="320" height="240" controls>
  <source src="images/###.mp4" type="video/mp4">
</video>

where ### is the name of the video file. I get the following error message:

"No video with supported format or MIME type found."

In the console the following is displayed:

"Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites.

Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back.

Can you please help me to get my bookmarks back. Thank you MM

PS... (I have deleted my username for security)

I went to settings and then to privacy and security and tried to find auto fill to remove credit card info. I couldn't find the setting the browser told me to find.

I have used Firefox for Windows for many years and have had no problems until recently. I have been unable to print my emails: when I click on the printer icon in the upper right corner of an email nothing happens. I was wondering if there was something in the settings that was causing this problem. Thank you!

hello,when i download my attached files in mailbox(mail.xmvds.com), it can be everytime warnning me ,but i trust this url ,it is my company's office mailbox ,how can it unblock it ,?

I cannot begin to express how frustrating this change is... and I struggle to comprehend why anyone would introduce this by writing it into software, but I'm sure it has something to do with money and profits.

There was a time when you could do a search and get a list of results, and then view a specific listing, and then return to your search page and view another listing. however, those days are evidently gone, as now when you return to your search page, it's slightly different results in a different order. Most are there, but some are missing entirely, and the ones that remain are varied slightly. Whaaaat for!? It is truly a form of torture.

Now in fairness I can't tell if it's the browser (Firefox), or the search engine (Duck Duck Go), because I am unfortunately not a developer. However, whatever is causing it should be fixed out of a sense of social responsibility to the greater good.

If anyone knows why this happens and knows how to fix it, I would be sincerely grateful if you shared the solution.

E

I have installed firefox in my laptop for years. after latest update, firefox runs just fine only for the 1st time, then after closing the app / restarting the laptop, firefox keep giving error (attached) I have tried to refresh, run troubleshoot mode, uninstall and reinstall again at one point I was able to recreate the issue only after reinstalling firefox 126.0.1 portable version and then syncing to the profile ( run ok for 1st time, then it broke down after closing it) The problem also seems repeatable using firefox 115 protable Now, I tried to reinstall the portable version from scratch, it keeps hitting same error from 1st run

I have also double check the firewall and antivirus to make its not blocking All other browsers works just fine

A recent set of system updates appears to have made most website videos not play in Firefox.

When I inspect the Developer Tools - > Console tab the most detail Firefox gives are an error line similar to: Media resource URL could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

Internet searches for the error name and error hex do not appear yield any applicable troubleshooting, nor any methods of collecting additional problem data.

How can I obtain more detail on where the error is happening and how Firefox might be interacting with other packages present on my system?

Arch Linux has some older ffmpeg-compat packages, but those don't appear to match any of the web results, in that they're even older versions of ffmpeg.

yay -Ss ffmpeg-compat aur/ffmpeg-compat-55 2.3.6-4 (+24 0.00)

   Compatibility package for ffmpeg to provide versions 55 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

aur/ffmpeg-compat-54 1.2.12-4 (+87 0.00)

   Compatibility package for ffmpeg to provide versions 54 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.