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My outgoing email stopped working suddenly. Incoming email works fine. I sent an email with a large attachment. It sent but after that I could not send anymore emails. I checked my password and server settings nothing has changed except I can't send email. I get a pop up window that asks for my password but after entering my password and hit enter I get another pop up window that says login failed please enter new password. The password works fine when I go AOL mail and enter it.

Hello --

Not sure when this happened.

Got 2 email accounts, account X and account Y. All was working fine until today, 6/27/24. Both have different outgoing SMTP servers.

Now I am trying to send, it is asking for passwords, which I have and is 100% correct. In fact, if I put in wrong password it tells me, so I know it is communicating. When I put in the correct password, I get a timeout on BOTH SMTP servers.

I disabled Norton Firewall.

Works fine from another PC app (poppeeper) and from my android (k9 mail). Both accounts are IMAP.

Neither SSL/TLS or STARTTLS makes a difference. Nor did a re-boot.

TB 115.12.2 (64 Bit) on Windows 10

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mailroom4.hostrocket.com timed out. Try again.

Description: hostrocket Server Name: mailroom4.hostrocket.com Port: 465 User Name: ernie@e(redacted).com Authentication method: Normal password Connection Security: SSL/TLS

Anything change?

1. Open the Firefox for Android application 2. Either browse around first, download something beforehand, or do it right at the start, go to the 'three dot' menu on the top right screen and select the 'Downloads' section. 3. The application will freeze without opening the section and after a while will say 'Firefox not responding' before crashing.

Thunderbird crashed during a normal close (https://crash-stats.mozilla.org/report/index/3c0242b0-1a55-4eba-9f02-4a7bc0240126) and since then when I open Thunderbird, tabs appear for the messages I had open at the time of the crash, but they are all blank, and the tabs themselves are all empty. It is as if they are place-holders that are then never populated. I've attached a screen shot showing some of these tabs, with the crash report tab open and displayed.

About 1-2 months ago I reindexed folders due to mail apparently being missing and this resulted in a huge number of messages that had previously been dealt with becoming marked as unread again.

Ideally I would like the blank tabs to be reinstated and to be able to carry on working on my email from where I left off, but if this is not possible, I need to be able to identify the emails that were open in the tabs to be able to pick up the pieces. This is crucially important as I operate multiple accounts and it would be impossible for me to re-establish state any other way, especially in view of the earlier problem with email becoming marked as unread again. That would condemn me to needing to re-open many thousands of email items to identify those that may need action.

I renamed global-messages-db.sqlite which has been recreated and rebuilt but nothing has changed. The rebuilt file is significantly smaller than the original and if this implies that there has been data loss, I would rather reinstate the original file, if it is safe to do so.

My best guess is that the tabs are defined within history.sqlite and I have made a copy of this file but superficially it appears to contain a lot more than just tabs and it has been updated since the crash.

The most recent change I made to my Thunderbird configuration before the crash was the addition of the British-English dictionary.

The next most recent change to my Thunderbird configuration was the addition of a Proton Mail account using Proton Mail Bridge. I am accessing this account on behalf of someone who has sustained serious injuries and is unable to access it themselves. If this added account or Proton Mail Bridge is implicated in the crash in any way, I would prefer to remove the account and the Bridge software.

Many thanks in advance for your help and guidance with this problem.

Nikita

as stated in the title, my HDD failed the other day and on recovery, my Thunderbird seems to have failed too.

I know (sort of) that it is all driven by the Profile.ini file.

But everytime I relaunch TB (even after what I think is an uninstall and a reinstall) I am getting : "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

I would be happy enough to have a blank TB load up and I would reconfigure my various email accounts. but I cannot seem to do even that.

I know there is a trick to getting to a Thunderbird configurator....but I have forgotten what it is.

Where does TB "look" when it starts up? how would I control that?

Hello,

I have been using Thunderbird for many years without any issues. I recently bought a laptop running Windows 11. On this machine, I have two accounts that cannot send emails via SMTP. What is puzzling is that I can retrieve emails through IMAP without any problems.

For another account I had to use STARTTLS to get it working. But on my Windows 10 machine, the same account is sending emails correctly with SSL/TLS.

Thunderbird is allowed through the Windows firewall and is on the antivirus whitelist.

I recently fixed an issue (connecting to Gmail) by allowing cookies, so it might be a simple fix like that.

Could someone help me, please?

Many thanks!

My issues:

1) Every time I close Firefox I get the Mozilla Crash Reporter telling me that Firefox has crashed. Sometimes I even get the Mozilla Crash Reporter when I start Firefox. But Firefox is still there.

2) When I turnoff my Comodo Firewall, Firefox has no Internet connection.

I have done clean uninstalls/reinstalls over and over. I go thru and adjust settings. My other browsers work fine, including WaterFox, WaterFox Classic, and Vivaldi.

I tried turning off my security software to test. Specifically exiting Comodo Firewall seems to have caused Firefox to not have an Internet connection. All other browsers have Internet access except Firefox. And the Crash Reporter cannot "report" when the Firefox Internet connection does not work, though I did have it report many times when the connection DID work.

One other clue: In Task Manager I see that even though I have closed Firefox, there over 20 instances of it still running. When I try to open it again, I get the "Firefox already running" error message. When I try to kill these instances/processes many will not close.

This problem has been persistent for more than half a year since I built my new PC. I am on Windows 10 LTSC. Besides Comodo Firewall, Emsisoft Anti-Malware is my main anti-malware.

Please help! Thank you!

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in other browsers but not in non-private browsing in Firefox. I have tried disabling extensions, add ons, etc. Nothing seems to help. This started happening a few weeks ago with any YouTube page also. How can I fix this? If I can't I will stop using Firefox as I cannot function like this. Please advise!

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

Error message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <ec2-54-219-72-248.us-west-1.compute.amazonaws.com[54.219.72.248]>: Client host rejected: NO THANKS. Please check the message recipient "patrick.gilroy@harmonydesigninc.com" and try again"

Occurs regardless of recipient, whether replying to an incoming email, or composing a new email.

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to never see this message again, but after installing a new version on Ubuntu today, I see the same familiar message. This is not linked to a computer, or an operating system because I've seen this on both Ubuntu and Mac. If Firefox could literally just click the button that would be awesome.

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

We have recently moved to a new mail server. We currently have about 20 Thunderbird email clients on Windows in an office location and a macOS home machine. On all machines email is configured to use IMAP on hostname.com port 993 SSL/TLS with Normal Password and SMTP on hostname.com port 465 SSL/TLS with Normal Password.

The home machine is working 100% with no issues, it does have a much faster and lower latency internet connection than the office machines.

Many of the office machines are experiencing intermitent SMTP error messages when sending, intermitent, "unable to save mail in the Sent folder of the Inbox", messages and intermitent unable to move messages between folders.

I have checked and double checked the settings on affected machines - however, I believe a settings issue would result in nothing working, not intermitent functionality. Plus all is working fine on the home machine with the same settings (different OS, but ports and security settings all dictated by server).

With one client behaving properly, the server likwise behaving properly when addressed by the working client and the intermitent nature of the problems we are finding, I suspect we have some sort of network issue. Somthing timing out or a firewall/AV software causing a delay.

I have increased mailnews.tcptimeout on affected machines to 250 based on a forum article but this has had no effect (No idea of units here but if it is seconde then I am not supprised - the SMTP errors, when they happen are almost instantanious).

Any ideas on how to trobleshoot this problem further - The problem seems to get worse through the day, although that may just be peoples tollerance of an intermitent issue going down.

How can I resolve issues with video streams from Facebook Workplace?

This issue doesn't happen in Chrome. When I stream video in Facebook Workplace, the video stops frequently and becomes poor quality at times. I have recommended performance settings enabled, using hardware acceleration.

Is there a way to stop initial pop ups when opening FireFox? They slow productivity! I don't need to be reminded that I have new emails when I am already in Thunderbird.

I set up a new Windows 11 PC (64-bit) about 2 months ago, and installed Thunderbird Supernova. I allowed MTS to choose all the settings and everything was working fine until about 3 weeks ago I am now running version 115.11.1 (64-bit). I noticed that many messages I recieve at scheduled times every day were not appearing in my MTS message list until sevveral hours (a few actually took 3 days) after their normal delivery times. Checking with the senders revealed no change to the time they were sent. Looking at the messages when they appeared showed that they WERE received on time. Logging into the web interfaces for Gmail and Comcast/XFINITY email revealed that the messages were arriving on time. The only logical conclusion is that MTS has a problem in its IMAP protocol implementation that does not recognize new/unread messages as such, and therefore does not retrieve them. I am legally blind, and up to this point, mTS is the only fully accessible, easy-to-keyboard-navigate email program.

I know this problem has been discussed extensively, but I can't fix it even after reading the previous posts.

I have an institutional email address that uses outlook.office365 server and mandatory two factor autentication. I had my Thunderbird setup with this, which suddenly stopped working one day on my office PC. I updated Thunderbird to the newest version, but the issue pertains. Currently I'm running Thunderbird 115.12.2. on a Windows 10 machine.

When I try to fetch my emails from this server, a popup window appears that asks for my institutional login credentials. When I enter them, a second window appears, asking for the two factor autentication. However, this window seems to be corrupt, as it does not contain any information, and and it's impossible to type in verification code, as there's no input area at all (see the first picture - note that I'm using a localized version of Thunderbird).

When I click on Privacy and cookies in the right bottom corner, then two lines appear (although without any labels), where I can type in my verification code (I guess that it is the second line, because it shows dots in place of the typed characters, as for passwords). A screenshot of this window can be seen in the second picture.

However, after typing the correct code and clicking on the grey button, the first window reappears, this time with my email address that keeps flashing forever and nothing happens. It does not even matter if I type in the right verification number or just anything, it produces the same behaviour. As a result, I can't log in to my mailbox, which is operational, because I can log in there through the web interface of outlook, and also from my laptop using Thunderbird 78.14.0. I also made sure that the server name and authentication methods are correct (outlook.office365.com, port 993, SSL/TLS, OAuth2).

Do you have any suggestion how to solve this issue?

Many thanks.

David, here are two screen shots (ss) to clarify my issue with email and a third regarding another issue (see below).

Number one ss shows what I see when I go to Thunderbird. I am allowed to delete if I wish by first marking the email and then clicking delete. If, however, I wish to view the message, Number two ss appears. I cannot delete the message without going back to Number one ss as that option has now disappeared. This was no problem on my old computer.

The other issue is related to the above. I have over 250 emails without being able to access them (see Number three ss). On the left upper side is the number of emails I have, but only six old emails appear, something that is confirmed in the upper right frame. No matter what I do, I cannot access them.

Firefox was crashing regularly in my PC desktop. I have updated from win 10 to11 recently then only i am seeing firefox browser crashes daily. I am using browser version 127.0.2 (64-bit). Below is dump file.

My PC specs: 13900k RTX 4090 Gskill 32gb 7200mhz Windows 11

IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 00001af03747b2f3, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff80366b09eb0, address which referenced memory

Debugging Details:

• • • WARNING: Check Image - Checksum mismatch - Dump: 0x210d9b, File: 0x210ec3 - C:\ProgramData\Dbg\sym\BTHport.sys\FE108757203000\BTHport.sys

KEY_VALUES_STRING: 1

   Key  : Analysis.CPU.mSec
   Value: 1000

   Key  : Analysis.Elapsed.mSec
   Value: 2732

   Key  : Analysis.IO.Other.Mb
   Value: 0

   Key  : Analysis.IO.Read.Mb
   Value: 0

   Key  : Analysis.IO.Write.Mb
   Value: 0

   Key  : Analysis.Init.CPU.mSec
   Value: 78

   Key  : Analysis.Init.Elapsed.mSec
   Value: 2596

   Key  : Analysis.Memory.CommitPeak.Mb
   Value: 150

   Key  : Bugcheck.Code.LegacyAPI
   Value: 0xa

   Key  : Bugcheck.Code.TargetModel
   Value: 0xa

   Key  : Failure.Bucket
   Value: AV_nt!MiGetPageProtection

   Key  : Failure.Hash
   Value: {41372a35-237d-1281-82f6-8f5f9bf6044a}

   Key  : WER.OS.Branch
   Value: ni_release

   Key  : WER.OS.Version
   Value: 10.0.22621.1

BUGCHECK_CODE: a

BUGCHECK_P1: 1af03747b2f3

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80366b09eb0

FILE_IN_CAB: 070224-10625-01.dmp

READ_ADDRESS: fffff8036751c4a8: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse

00001af03747b2f3 

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: firefox.exe

TRAP_FRAME: ffffd0889d0df2f0 -- (.trap 0xffffd0889d0df2f0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=ffff93c9e4f277f8 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80366b09eb0 rsp=ffffd0889d0df480 rbp=ffffd0889d0df518

r8=ffff93c9e4f27000  r9=0000000000000020 r10=ffff93c9e4f27000

r11=ffff93c9e4f277f8 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc nt!MiGetPageProtection+0x140: fffff803`66b09eb0 478b44fc10 mov r8d,dword ptr [r12+r15*8+10h] ds:00000000`00000010=???????? Resetting default scope

STACK_TEXT: ffffd088`9d0df1a8 fffff803`66c2e269  : 00000000`0000000a 00001af0`3747b2f3 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx ffffd088`9d0df1b0 fffff803`66c29705  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69 ffffd088`9d0df2f0 fffff803`66b09eb0  : 00000000`00000000 ffff93c9`e4efff48 ffff93c9`dffe9e58 ffff838d`59321140 : nt!KiPageFault+0x485 ffffd088`9d0df480 fffff803`66b0923d  : 00000000`00000000 00000000`00100800 ffff93bf`fd3cb538 ffffd088`9d0df5e0 : nt!MiGetPageProtection+0x140 ffffd088`9d0df4e0 fffff803`66b0b2fb  : ffff838d`7b6c5740 ffffd088`9d0df778 00000000`00000007 00000087`54647c50 : nt!MiQueryAddressState+0x2ed ffffd088`9d0df700 fffff803`66f86aaf  : ffffd088`00000000 00007ffa`7936c000 00000007`ffa70000 ffff838d`77e2d500 : nt!MiQueryAddressSpan+0x24b ffffd088`9d0df7c0 fffff803`66f86355  : ffff93c9`dffe9e48 ffff93c9`e4efff48 ffff93c9`e4f277f8 ffff838d`7b6c5740 : nt!MmQueryVirtualMemory+0x73f ffffd088`9d0df960 fffff803`66c2d935  : 00000000`00000000 00000000`00000000 00000000`00000000 000001e8`d96b1000 : nt!NtQueryVirtualMemory+0x25 ffffd088`9d0df9b0 00007ffb`1886f7c4  : 00007ffb`161c2730 0000fdde`97f8b1fb 000001e8`dfa400f0 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 00000087`54646bc8 00007ffb`161c2730  : 0000fdde`97f8b1fb 000001e8`dfa400f0 00000000`00000000 00000000`20000001 : 0x00007ffb`1886f7c4 00000087`54646bd0 0000fdde`97f8b1fb  : 000001e8`dfa400f0 00000000`00000000 00000000`20000001 00000000`00000030 : 0x00007ffb`161c2730 00000087`54646bd8 000001e8`dfa400f0  : 00000000`00000000 00000000`20000001 00000000`00000030 00000087`54646c00 : 0x0000fdde`97f8b1fb 00000087`54646be0 00000000`00000000  : 00000000`20000001 00000000`00000030 00000087`54646c00 00000087`54648258 : 0x000001e8`dfa400f0

SYMBOL_NAME: nt!MiGetPageProtection+140

MODULE_NAME: nt

IMAGE_VERSION: 10.0.22621.3447

STACK_COMMAND: .cxr; .ecxr ; kb

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 140

FAILURE_BUCKET_ID: AV_nt!MiGetPageProtection

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {41372a35-237d-1281-82f6-8f5f9bf6044a}

Followup: MachineOwner

Below error was copied from eventviewer:

Faulting application name: firefox.exe, version: 127.0.2.8941, time stamp: 0x6679d728 Faulting module name: ntdll.dll, version: 10.0.22621.3374, time stamp: 0xeae8eecc Exception code: 0xc0000005 Fault offset: 0x0000000000021120 Faulting process id: 0x0x3EF4 Faulting application start time: 0x0x1DACAAC47A50F62 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a0cb4aaf-1995-45b2-9fb4-51b0a84fba90 Faulting package full name: Faulting package-relative application ID

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume