Всички продукти Support Forum

For several months, Firefox has been unable to play videos from various different websites, including Netflix, Paramount Plus, Youtube, and others. I've turn off VPNS, reset my internet router countless times, cleared cache/cookies, flushed DNS, updated firefox, updated my video drivers, updated windows, disabled extensions (including adblock), opened Firefox in safemode, and reset hardware acceleration. This is not an issue on chrome or edge. Some of the error messages include: Netflix F7351, Paramount Plus 5000, and error code 102630. Youtube mostly doesn't work on livestreams, and says that my browser isn't compatible.

My laptop glitched while doing a Windows update and it chose to not load certain apps upon completing the update. Mozilla Firefox was one of the apps it chose to delete and I lost all my bookmarks with my login information to all my accounts, can I retrieve those?

I have saved a lot of shortcuts bookmark on my homepage,yesterday when i opened my firefox,it was all gone and it went back to default homepage. what do i do to recover it.

I have recently noticed that I can no longer see the "comments" sections on various "News" websites. I first noted this with Townhall Media sites (Townhall.com, Redstate.com, Pjmedia.com) and now Foxnews.com. What has Firefox changed that has resulted in this issue? Most of these sites use Disqus for comments. I have tried explicitly allowing content from these sites. I've been using Mozzila products since the advent of Netscape. Always found Firefox to be superior to other browsers, and I'd like a little help in finding out what is causing this problem. Thanks.

Hello, recently I've been having issues where if misclick anywhere on the title bar (even in the small space between bookmarks) firefox will minimize/restore when I didn't want it too. How do I disable this in about:config?

I have a Samsung A14.....using an Android 14 operating system. I have Dark mode on at all times on my phone, however when I go online to any sites, it defaults to white screen. I have tried the settings on the phone and in the Firefox settings but it still shows up in white screen. On my old phone, I can get all websites in dark mode so I know it is possible, can anyone help me?? Thanks

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

Can not find how to do FireFox on the new setup. HATE the new Fire Fox emailing format!!! One thing is the ongoing back and forth with others I sent an email. Usually to reply, just had to click on reply and send my response fro the just sent email. I HATE THE NEW SET UP!!!!

I'm unsure about this setting. I don't want a tab to reload when it's switched to.

It seems to indicate that something will be reloaded regardless of what I choose. I assume that's probably not the case.

Please confirm.

Good morning, Our company's firefox add-on(Saba Security Plugin) has stopped working, please let me know what happened.

When a new client (version 126) downloads the add-on, the following message is displayed: "The add-on downloaded from this site cannot be installed because it appears corrupt."

If you install an older version, it works without any problems, what is the reason?

I have already contacted you once at: product-help@firefox.com

And they told me to report at: https://support.mozilla.org/questions/new/desktop/form

Regards,

I transferred by Firefox bookmarks from my old computer to my new Windows 11 computer. I think they transferred fine. But to access them, I have to click on Bookmarks and then go down to Manage bookmarks and click on it. Then I see them on the page that has all the Import and Backup access on it. How do I get them to appear in the side panel as a list like they did on my old computer?

I have Windows 11, Firefox yahoo email. I must have clicked somewhere that consolidated all my email to the left in a narrow format. Can't locate where to correct it. Also had no luck attaching a screen shot. Next to the condensed email, is another column that is blank except for the white envelope. Is there a place where I can change the format? Thank you.

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step

Or how about the registry? Turn Off Update

I want to change "browser.sessionstore.resume_session_once" preference to true. So I do it in about:config page and if I reaccess this page in another tab within the session, then my value is being kept.

However, when I restart Firefox (thru "Exit" in "File" menu), all previous pages get restored and that preference is "false" again in the config after a new browser start.

I also made a user.js file with the following content: // user_pref("browser.startup.couldRestoreSession.count", 0); user_pref("browser.sessionstore.resume_session_once",true);

Nothing helps.

Please let me know how I can modify the config file.

Thank you!

I can't stay on this site for very long at all, and do my best to write out what I need as quickly as possible then leave. I would never contribute to answering any questions other then my own because how bright it is will eventually cause me pain.

In my view, it represents an amateurish view on website design and likely has an impact of skewing the regular user base to people that don't mind it.

Sincerely,

A user who only subjects themselves to this painfully, pointlessly white website if they absolutely have to.

Good Day!,

After masking them with my duck duck go service, I can't find the link to verify my emails. Where can I see any return responses using my mask email?

I can edit my short cuts. One I have added the Name, and the URl, I also have the option to add a custom picture to the square icon for the shortcut. It seems obvious to want, as I do, to "drag and drop" a photo of my choice from my personal collection. For example, when there are multiple shortcuts for the email of each person in the family, their individual photo is a great identifier. As things are now it seems I can only add another URL. I tried to add the URL from a family members Facebook page but it would not accept the link. Can some techno whizzz out there not make "drag and drop" an option? It would be REALLY useful for us all to have the photo of our choice, either a family person where appropriate, or a pet or whatever, or a friend. Thanks. Drag and DRop seems such such a common process now I cant think it would be difficult. Well....I wouldn't know where to start of course, but thats why this is a Help forum! I look forward to you coming up with something! Thanks. Have a great day.