Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Firefox updated, and when I loaded it, my "old profile" is gone.

  • Няма отговори
  • 0 имат този проблем
  • 1 изглед
more options

Sorry, not sure where to put it for the "topic".

Tried this link: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

I see TWO profiles listed.

As the current one isn't what I want I try the second one "launch in new browser" - as said in the notes.

All that does is throw me back to the "welcome to Firefox" page.

No, it isn't the end of the world, but I had a few open windows/tabs. (By comparison to this machine which has A LOT of windows and tabs open)

They were useful/used/needed stuff.

It is a DIFFERENT MACHINE to this one. I haven't logged in here from the OTHER machine - may in the future if required/asked.

I'll try to leave well enough alone for now, but I do need that machine and this is a huge bump in the usual smooth flow of things.

BTW - just mentioning. MANY sites showed/suggested how to restore previous sessions but they all point to the HISTORY menu and then show RESTORE OLD SESSIONS.

Doesn't exist on either of my machines.

No data shared as this is NOT the machine with the problem.

Sorry, not sure where to put it for the "topic". Tried this link: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update I see TWO profiles listed. As the current one isn't what I want I try the second one "launch in new browser" - as said in the notes. All that does is throw me back to the "welcome to Firefox" page. No, it isn't the end of the world, but I had a few open windows/tabs. (By comparison to this machine which has A LOT of windows and tabs open) They were useful/used/needed stuff. It is a DIFFERENT MACHINE to this one. I haven't logged in here from the OTHER machine - may in the future if required/asked. I'll try to leave well enough alone for now, but I do need that machine and this is a huge bump in the usual smooth flow of things. BTW - just mentioning. MANY sites showed/suggested how to restore previous sessions but they all point to the HISTORY menu and then show RESTORE OLD SESSIONS. Doesn't exist on either of my machines. No data shared as this is NOT the machine with the problem.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.