Firefox Community Forum

Hello -

Tech Support Guy System Info Utility version 1.0.0.9 OS Version: Microsoft Windows 10 Home, 64 bit, Build 19045, Installed 20220711223524.000000-420 Processor: AMD A4-5300 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1, CPU Count: 2 Total Physical RAM: 8 GB Graphics Card: Microsoft Basic Display Adapter Hard Drives: C: 930 GB (817 GB Free); D: 931 GB (756 GB Free); S: 1862 GB (1096 GB Free); Motherboard: ASUSTeK COMPUTER INC. A55BM-PLUS, ver Rev X.0x, s/n 140525905700081 System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number Antivirus: Windows Defender, Enabled and Updated

Firefox 129.0.2 (640-bit) Windows 10 Professional (x64) Version 22H2 (build 19045.4842)

SEE ATTACHMENT: So from where did the red-highlighted business appear from?

Clicking on OPEN NETWORK LOGIN PAGE results in the lower part -- PLEASE VERIFY YOU ARE A HUMAN - PRESS AND HOLD showing up. Pressing-and-holding only results in that PRESS AND HOLD business reappearing; no way to get past it. RESULT being that I am unable to access bookmarked websites as I always have previously.

If I click on the X to the far right of that line, the OPEN NETWORK LOGIN PAGE disappears and the lower PRESS AND HOLD does not show up. HOWEVER! Here is what does show up instead of a website being opened:

Hmm. We’re having trouble finding that site. We can’t connect to the server at signin.centurylink.com. If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

- Trying again later only results in a repeat. - Network connection is quite well connected. - Firefox has ALWAYS had permission to access the web.

MAKES NO SENSE! Any informative assistance? Thank you.

When I try to search using safari or Firefox, a pop up requires me to sign in to google. How can I stop this or work around it? Is there some way to change the search engine?

When ever I click on a youtube link I get a flash of the video and then "Video unavailable This content isn't available". But the video is clearly available as runs fine in other browsers. Since FF is my default browser this is a real pain and may force me to go to a different default browser which I don't want.

I have cleared the cache no change It does the same in incognito mode

Please help.

Thanks

( moved Troubleshooting Information to "Question Tools -> More System Details" - c)'

A tab comes up every few minutes with " Harmony Web Protection Privacy Policy" I've checked the button " I AGREE" But it still keeps coming up, over and over. I did not ask for this extention, I did not want this extention, and I have and pay for a great security system for my computer. In the time that it took to type this the tab with "Harmony Web Protection Privacy Policy" has opened up twice. I have enjoyed Firefox for years, but maybe sometimes things don't need FIXED.

I have a DAW on my computer, and I realized that as long as I have a tab with a Youtube video open, the DAW's ASIO driver won't work properly. It is as if even after stopping a video, FF does not release the audio, unless I close the entire YT tab.

In Edge that is not the case. Can't you change FF's behavior so that it releases the audio of my computer as soon as no audio is playing in the browser?

Since a few days, everytime I launch firefox browser, I receive a Malwarebytes warning that points at the firefox exe on my computer and is categorized as a trojan.

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, FDBD6BD4B544ED7A98D4F4ACE6ACD3F9, CF7A9092A0DE4484959C2C583CB91CB198C9AC095B2CF0529CD8379DCFF8ABBA

-Website Data- Category: Trojan Domain: nl23.prmsrvs.com IP Address: 5.22.209.234 Port: 80 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe (end)

Firefox I have been using for years on my pc, and all has been fine, until a couple of days ago i tried to uploads a thumbnail to youtube and it just hangs, it works on other browsers, also uploading a video, again no progress at all it just hangs at 0% uploaded. Ive tried everything and no change, ive changed nothing, one day it worked and then it stopped. I upload videos everyday so this needs to be working for me, or I need a new browser asap as this is my business. I cannot find anything about this error online. v 129.02 (64 bit). Please advise.

I am on Windows 11. I use a Vodafone network. Most of the time I anable to access the internet. Sometimes I can, sometimes I can't. I do not use a proxy. I am totally frustrated. When I go to settings/networks it tells me that all is OK and I am connected.

Somehow handwriting stopped working with Firefox on my Surface 9... I don't know what is the issue, because with Edge and Chrome it still functions. Only Firefox I have to use the keyboard again, which is very annoying...

I am using the latest release of FIREFOX (in French), with Windows 10, regularly updated.

FIREFOX worked fine when I turned off my desktop on august 10. The next morning, Firefox could not connect to ANY website. I get a message telling me that "the secure connection has failed": PR_CONNECT_RESET_ERROR (see screenshot).

EDGE and CHROME work fine but cannot update to the latest version [Error OX 80072EFE] (see screenshot) THUNDERBIRD works fine.

I tried all sorts of solutions found on reliable websites. None of them worked. - Turning the router OFF then ON - Using Firefox "self-repair" mode - Uninstalling Firefox, then reinstalling a new, "clean" version - Checking the system clock (it is fine) - Turning OFF Microsoft Windows Defender - Turning OFF Kaspersky Anti Virus - Reinstalling Kaspersky's certificate in Firefox - Checking Firefox certificates in Windows' firewall

Can anyone please find a solution? I share Mozilla's philosophy and would hate to say goodbye to Firefox, but…

I've been researching for a long time how it’s possible to save a website as a PDF with Firefox by keeping the hyperlinks active. The applications that Firefox offers are inadequate. This means that if I want to save pages on different sites outside of the web search, they are not saved correctly as PDFs. There are applications that also keep hyperlinks active, but with the problem that the scaling of a page no longer corresponds to what it actually has. Alternatively, reference is often made to other browsers such as Chrome or Opera. I know it's running there as it should be, but I want to keep using Firefox. When I search on YouTube I only find trivial things like how to save a PDF in general. I already know how to save PDFs in general, but it is explicitly possible that hyperlinks also remain active which seems like nobody is interested in. This is a major problem. I just don't understand why something as trivial as an A4 sized page of hyperlinks requires 7+ hours of fruitless research? It seems like I'm someone who's only interested in simply having an HTML to PDF with active hyperlinks. Do any of you have experience with this situation? I would like to mention that I also tried wkhtmltopdf. But the conversion with this tool is cumbersome and is no longer necessary for “just a quick save”. My question: How is it possible?

I'm running Firefox version 129.0.2 on my laptop...HP Windows 11 Home 64-bit Version: 22631.4112; 16GB Memory; AMD Ryzen 7 7840U w/ Radeon(TM) 780M Graphics. I thought that I had disabled co-pilot, but apparently not. I've attached a photo of the pop-up window. Thanks for any help Lenny

Greetings,

Following a recent Ubuntu update from 20.04 to 22.04, Firefox 129.0.2 has started spamming my syslog with messages like:

[Parent 39719, IPC I/O Parent] WARNING: process 262891 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245

These seem harmless, but I'd like to identify a way to suppress the warnings, because they're mucking up my syslog. Is there a setting in about:config that would do that? I see lots of log-related settings there set to Warn, but have no idea which one could silence the warnings I'm seeing. Any tips or suggestions are much appreciated!

Hi, I asked the question below a year ago and unfortunately didn't see the response until now.

"Firefox closes unexpectedly" https://support.mozilla.org/en-US/questions/1417756 Thank you Paul for your response!

I followed the advice but there are 'no' crash reports are created when this happens.

It always seems to be when I'm typing in a text field (and possibly typing control keys too).

I've googled 'short cut' keys for Windows to see if something I'm typing is doing it but haven't found anything.

So other than installing a keylogger on my device is there any other way to figure out what is going on?

Does Firefox have a log file? If so is there a log that says ..."User closed the browser". That would tell me it is me typing something in that is somehow telling the browser to close.

I also don't see any app crash reports in MS Event Viewer. Will Firefox crashes show up there?

Thanks again for any help or guidance you can supply!