Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Address book and TB update to v.102.6.1

  • 2 cavab
  • 0 have this problem
  • 1 view
  • Last reply by John Wyman

more options

Hello, Thank you for all your work. I've been a loyal Thunderbird user for several years now and I really like the features of TB. However the update to version 102.6.1 is not doing well.

Please forgive me, as there are a lot of questions below. But this issue is really important to me.

Here are my concerns: 1. I've stopped the automatic update of TB using your settings.

2. The email portion seems to work well - and thank you.

3. But the Address Book portion is really BAD. I cannot display all the information for an address. The data is not present. ** I need a functioning address book. **

4. The list of Address Books (I have three now) is present but the panel on the left is too large, and cannot be adjusted.

I've exported the contents of these address books to LDIF and CSV files as a backup.

5. Trying to delete or move multiple addresses does not work. I'm trying to select multiple addresses, as with Windows - hold the Shift key at the top and bottom.

6. Also after selecting an address, it is really difficult to get back to the full list.

7. IMPORTANT - can I install an earlier version of TB WITHOUT losing information.?

8. I found the Cardbook addon, but it will not work. It will not load my existing address books into Cardbook. The add-on author has tried to help, but has not succeeded yet.

9. I've read the various entries the TB forum and other sites via Google.

10. Ready to jump back to Outlook - which I don't want to do. Maybe not?

11. Please point me to an earlier version of TB that works better than v.102.

Again, sorry for all these questions. I've spent hours trying to fix this issue. Hope you can help.


I cannot get my existing address books to load into Cardbook. Where are the controls to do so? How does one synchronize then?

I hope that you can solve what I'm doing wrong with CardBook. I'm not a newbie, actually a retired SysAdmin and a serious Windows 10 user.

Thank you.

Regards,

John Wyman Syracuse, NY 315-243-1468

Hello, Thank you for all your work. I've been a loyal Thunderbird user for several years now and I really like the features of TB. However the update to version 102.6.1 is not doing well. Please forgive me, as there are a lot of questions below. But this issue is really important to me. Here are my concerns: 1. I've stopped the automatic update of TB using your settings. 2. The email portion seems to work well - and thank you. 3. But the Address Book portion is really BAD. I cannot display all the information for an address. The data is not present. ** I need a functioning address book. ** 4. The list of Address Books (I have three now) is present but the panel on the left is too large, and cannot be adjusted. I've exported the contents of these address books to LDIF and CSV files as a backup. 5. Trying to delete or move multiple addresses does not work. I'm trying to select multiple addresses, as with Windows - hold the Shift key at the top and bottom. 6. Also after selecting an address, it is really difficult to get back to the full list. 7. IMPORTANT - can I install an earlier version of TB WITHOUT losing information.? 8. I found the Cardbook addon, but it will not work. It will not load my existing address books into Cardbook. The add-on author has tried to help, but has not succeeded yet. 9. I've read the various entries the TB forum and other sites via Google. 10. Ready to jump back to Outlook - which I don't want to do. Maybe not? 11. Please point me to an earlier version of TB that works better than v.102. Again, sorry for all these questions. I've spent hours trying to fix this issue. Hope you can help. I cannot get my existing address books to load into Cardbook. Where are the controls to do so? How does one synchronize then? I hope that you can solve what I'm doing wrong with CardBook. I'm not a newbie, actually a retired SysAdmin and a serious Windows 10 user. Thank you. Regards, John Wyman Syracuse, NY 315-243-1468

All Replies (2)

more options

This usually works, but no guarantees: First, backup the profile for safety. Do this when THunderbird is not running. Exit Thunderbird if running.

   Click the computer search in tray.  type: 'Run'
   select the 'Run' app
   Enter: thunderbird -P --allow-downgrade
   click on 'OK' 

(Aside: I used to know a John Wyman, who worked at SU. Funny coincidence...)

more options

Thanks for your help. The problem is fixed. Also I found the Mozilla archive and reloaded version 60.2.1. This helped all of the issues I was having. Don't know about any security issues, but I do have a lot of internet security applications running.

Yes, I was with Syracuse University for some 29 years as a programmer/systems analyst. Left for another company as a SysAdmin, which closed the Syracuse office 5 years later. Self-employed for another 6-7 years as a Tax Preparer. Now fully retired but still doing computer tech for others.

Please do contact me. How did you know me at SU?

Regards,

John Wyman Syracuse, NY 13206 jwyman1@twcny.rr.com 315-243-1468