Thunderbird Community Forum

Why do duplicate sub-folders appear in Thunderbird? In my personal folder I now have Sent and Sent Messages, bothe 'special' folders which can't be deleted. I have a similar situation in an folder for another email address (Sent + Sent Messages) AND in my Gmail folder, where not only are there 'Sent' & 'Sent Mail' folder but also two 'Drafts' folders as well as a 'Junk' folder and a 'Spam' folder. Each duplicate sub-folder contains slightly different messages and none can be deleted. See the attached image with the duplicates indicated.

What's going on and how can I resolve it to rationalize/simplify the structure?

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this is an example as to what is coming in an email...Rich Levitch

Every time I restart Thunderbird it looses my tab settings, I use many open tabs one for each email accounts inbox and then a few more, after a restart, I am force to close all except the first and the calendar and chats which are fine, and then manually open them all again, this needs fixing

when sending a message in Thunderbird, my sent folder always shows two messages sent, why is this and how can it be fixed? I have been through settings and cannot find any obvious setting that could be set to do or change this duplication in sending mail. Can you please advise? Bernibabe.

I want to restore a Local Folder to a newly installed Thunderbird. I have a complete copy of the Local Folder and want to copy it into the Mail directory (as it was previously). I then want to have it included in the programs index. Will this approach work if I re index the entire program which should pick up these messages and then display them under the categories that are spelled out for the Local Folder? Any help would be appreciated ... Robert

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How do I get it back?

duplicate of /questions/1456585 thread.

I am 79 years old, you're asking for more donations; from me. I am in favor of / & already supporting your aspirations.

I have 2 email addresses in use [edited] Noel Godson Sydney Australia

It should be very simple and no add on needed.

For some reason, all of a sudden, in the correspondence column it ALSO shows the email address.

All I want is for that to be removed. That's all.

I am a bit confused!

If I compose a message and start typing in the address field ("Partington") then 2 addresses are shown. One is the right one and one is an old one that I do not want.

However, if I look in my Address Book and select "All Address Books" then the old address is not shown. Can anyone suggest where it is picking this up from?

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

duplicate of /questions/1455706 thread

My service was down for almost two weeks. It's working now except I'm not getting my emails.

Since a couple of weeks I am unable to send or reply to emails. The tab 'Outgoing Server (SMTP) Settings' does not show any option to add or edit a password, which is required by my Internet provider. I have checked with them, and all the settings are OK for them, except for the missing password. NB: I did notice, when I checked this tab, it had jumped back to a previous Internet provider's server. I have deleted that. It's more than 9 years since I changed providers, but never had a need to visit this tab after that. Could it be a problem with an update? I am using version 115.5.2 (64 bit) of Thunderbird.

I'm helping my 80 year old father with quite a mess with his email.

He's been using Outlook for about 40 years, and back in 2021, his email service provider, Telus here in Canada, switched their email service over to Google Gmail, and long story short, the switchover from Telus' in-house email service to a Telus-branded Google email service ended up causing a real mess with my Dad's email, due to his main laptop's Outlook desktop application getting switched from IMAP to POP, whereas his Microsoft Surface remained Outlook IMAP, for the past 3.5 years, so they got totally out of sync from each other in some very complicated ways for which there seems no simple fix.

I offer that background just to perhaps explain what I'm about to ask.

In Thunderbird, if there is:

1) a Folder named "Alpha" with a bunch of Sub-Folders

2) a Folder named "Alpha New" with a bunch of Sub-Folders, many of which have the same names of the Sub-Folders within "Alpha" but many of the Sub-Folders having totally different names

and you want to amalgamate the Sub-Folders in the Folder "Alpha" with the Sub-Folders in the Folder "Alpha New,"

and for example you have:

1) a Sub-Folder named "Beta" within the Folder "Alpha"

2) a Sub-Folder named "Beta" within the Folder "Alpha New"

so you to drag "Beta" Sub-Folder from the Folder "Alpha" to the Folder "Alpha New,"

then what will happen?

I ask because in Gmail, it will present a dialogue saying you cannot do that because there is already a Label named "Beta" nested within the Label "Alpha New."

Will Thunderbird give a similar warning, or will it ask if you want to merge the two folders or something?

The add-ons for removing duplicate emails in Thunderbird do not work for the latest version of Thunderbird, 128.0

Anyone know how I might search all my emails for duplicates and decide which ones to delete?