Thunderbird Community Forum

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

Any idea how to remove "Unified Folders" from Folder Pane list? In my case it is useless to have it visible. Thank you!

P.S. Thunderbird 128.0esr Ubuntu 24.04

Two months ago I had to install Thunderbird as New and I can't access my personal Gmail account. Everytime it fails to connect to gmail servers (Error 400). Two others, also Gmail work fine and in other programs like Vivaldi Mail, Outlook, Windows Mail it works seamlessly, but for more than 20 years I was using my Favourite Thunderbird. The problem persists even after todays upgrade. I tried even with portable version and tripple-checked the password and Servers setting.

I ran out of ideas.

Can you help?

Dare

Hi, I'm installing Thunderbird on my MacBook Pro (Apple M3). I've a mail account on GMAIL with OAuth2 and I've already correctly settled the "cookies" and the Javascript issues in SETTINGS. The popup window with my correct email address opens and I can click for having the new window to open for insert my password on "imap.gmail.com", but this new window in an empty one without any field where to add the password. In my old MacBook (Intel processor) everything works fine. I've imported the whole profile from the old to the new MacBook and it also does not work (same settings, thus). The problem is in this image. The screen from Google to put the credentials does not appear. I've not found any help on line. Any suggestion? Thanks giovanni

Hello,

I don't know what happened, but I cannot access my mails anymore, instead I see a "chat" view, with no mails to be found. I don't even understand how it happened or how I should call this view, but regardless, I cannot do anything.

I am scared of deleting/reinstalling Thunderbird, because I have a lot of decently useful mails saved and I am not sure what would happen to those.

It's in German, but I'll attach a screenshot of what I am seeing. I can't press any buttons, however, or rather, as I said, nothing happens, when I click on any field/button/word/...

Best wishes and regards!

As seen in the image, I have wasted spacing after the message in the list, how can I either remove the wasted space, or preferably, center the text as is the norm with outlook/emclient/others

It just looks and feels so unnatural and i just cant get used to it.

I have had firefox for a long time, but have until recently always used Windows live mail, until it recently crashed. Thunderbird was put on my computer via Teamviewer???? I have been unable to get it to work properly.

I can't receive or send emails.

I want to restore a Local Folder to a newly installed Thunderbird. I have a complete copy of the Local Folder and want to copy it into the Mail directory (as it was previously). I then want to have it included in the programs index. Will this approach work if I re index the entire program which should pick up these messages and then display them under the categories that are spelled out for the Local Folder? Any help would be appreciated ... Robert

my email on my laptop is using Thunderbird I am having a serious issue with not being able to send more than 8 emails per day Optus notified me I had to authenticate my email and gave instructions on how to do this for Thunderbird I have followed all instructions to do this, but I cannot get any more than 8 to send still Have been trying this for 3 days now

All works fine on my iphone!!!! And online on the Optusnet Webmail

So, I need help asap please on how to get it working on Thunderbird Thanks Lee

Every time I restart Thunderbird it looses my tab settings, I use many open tabs one for each email accounts inbox and then a few more, after a restart, I am force to close all except the first and the calendar and chats which are fine, and then manually open them all again, this needs fixing

Questions re Email Inbox and Reply window:

1) I can't find a list here showing the Inbox icons and what they mean, specifically this one. I can't delete it, nor do I see anything in the inbox list of column indicators that it might be. I'd like to know what it's for and if/how it can be removed.

2) I want to have more space for the message pane; the only way to do this is to have a smaller font size for the email List pane. I don't see where I can change this. Is it possible to decrease this font size? I've tried but haven't t been able to locate info on this website.)

3) Reply font: I keep changing it to my Preference, but it keeps going back to a default.

Also, find it annoying that I can't select a specific font SIZE. I've never seen a Windows desktop software of ANY kind, not just email, which doesn't give have choice of font size as well as the font itself. Is there a suggestion area on this website?

Thanks.

When I first opened Thunderbird (just a few weeks ago), I noticed that some Calendar Tasks were already set up by Thunderbird. (My standalone calendar is Efficient Reminder).

But I don't see options for REMINDERS - popups (preferably) and/or sounds. (The purpose of a calendar for me is to be reminded to do things.)

I searched for options in Thunderbird, and I looked on the information here, but can't find anything.

If I can I select a sound and/or popup to REMIND me, where can I find the option to set it?

I'm getting a message the following message each time I try to send an email:

"Sending of the message Failed.

Unable to authenticate to Outgoing server (SMTP) smtp.googlemail.com. Please check the password and verify the "Authentication method" in Account Settings | Outgoing server (SMTP)'.

Under SMTP Server I see the following: Description:Google Mail Server Name: smtp.googlemail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2

How can I get my outgoing email working again? It worked yesterday. Thanks, Carla

On Outlook.com, my login ID is 'dsmasterson@gmail.com'. When I try to connect the email for this Outlook.com account to Thunderbird, Thunderbird asks for an email address and password. My problem is that Thunderbird will assume this is my GMail account and try connecting up the email from GMail.

How can I tell Thunderbird that this is my login ID and not my email address?

David Masterson

I'm considering changing the location of my HOME calendar. I went to Home Thunderbird Calendar "Changing calendar preferences" in Mozilla support and looked at "Location". It said "Location: This is the location of your calendar. Do not edit this unless you know what you are doing."

I have not had much success in getting more detail. What do I need to know to be sure I know what I am doing.

cwc