Firefox Community Forum

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

I cannot use google.com without first deleting my cookies. This happens every time I try to use google. Doesn't matter if I use the taskbar to search, or try to go to www.google.com

messages pop up, 3 at a time, showing from Mozilla Firefox: - system alert click okp4 ......, 3 viruses, click to remove etc etc see attached screen shot. Is this legit? I doubt it. How to stop them popping up?

My nice big Search bar just below your logo is useless? When I highlight it, the curser blinks inside it, but when I start typing my search info it automatically types it into the small address bar on top?? I much rather use the SEARCH BAR!!!! I was able to before. Whqat's goingon??

When I try to edit & crop in Google Photos, I get the image artifacts as you can see in the image with lines and the image doesn't correct itself so it's impossible to edit well. If I save the image after all the lines are added, then reload it will show but then I have to start the crop over again to get both sides.

This works fine in Google Chrome, so there is some issue with the Firefox browser on my laptop. graphics: Intel Iris Xe Graphics 1920x1080 x 8bit 60.05 Hz refresh rate

What could be causing an issue on Firefox but not Chrome?

After several years doing online business with my local bank, I just started getting this message whenever I tried to log into my account at the bank with Firefox 129.0.2 in Windows 11 on this HP ENVY Laptop 17:

“Access Denied You are unauthorized to access this resource. Reference ID is: f0575ab8a6. Troubleshooting Steps. 1. Reload the home page and try again. 2. Clear your browser cache and try again. 3. Try logging in with a different browser. 4. Try logging in with a different device.”

My initial questions to a customer service rep at the bank were not fruitful. Following their advise, I tried reloading the bank’s login site. Still denied. I cleared the Firefox cache. No good. I was able to login successfully with another Windows computer, a desktop running Win 10, also using Firefox 129.0.2. I can also log into the bank on this laptop using both Google Chrome and MS Edge browsers. A strange wrinkle: I can log into my account with this Firefox-Computer if I use a Private Browsing Tab.

Please help me fix whatever I must have done so I can continue to use Firefox here.

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

Hi there, I'll have several tabs open and when opening a new tab/window, suddenly nothing happens when I type something. It's not specific pages, it's anything. I found somewhere that I could Clear my latest History, which helped momentarily, but the problem came back. Why is this?

Hello. The latest update of FireFox 129.0.2 still has intermittent crashes. Sometimes I can't access my Google searches or links in emails don't work, then it works, then it starts to malfunction again. I have to restart my PC. Could you release a patch that works as well as before FireFox 129.0? On the other hand, Canal+ works perfectly Thanks. Kind regards.

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Signed into Wall Street Journal. Clicked on a subject. Got this on a screen Application error: a client-side exception has occurred (see the browser console for more information). Tried to ask the question at WSJ, Their trees are hard to get through. What is a browser console?

Das ist der Betreff des letzten Firefox-Newsletters. Dort heißt es: "Stelle sicher, dass dein Browser auf dem neuesten Stand ist, öffne dann einen neuen Tab und klicke auf das Zahnrad in der rechten oberen Ecke." Das habe ich gemacht. Aber da ist kein Zahnrad in der rechten oberen Ecke. Und nun???

Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfUNt7YKUJm%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

How do it set up my web browser so it lists the websites i frequently visit when i pull down the search bar? Now it just lists the google searches i have conducted.

There was a 1-3 second power failure today that crashed my desktop computer but the UPS maintained power to the fiber modem and mesh router, so my internet connection to the house was maintained. I restarted the desktop and launched Firefox. It proceeded to open all the tabs which had been open which is good. BUT it was very troubling that my log-in to my Investment Brokerage account was maintained and it did not request a Log-in Account Name and Password. A 2nd web account also maintained its log-in; so this is not specific to my brokerage. I have Firefox set up to NEVER save passwords; I use a separate Password Manager set up NOT to autofill account names and passwords.

Was this because the the UPS maintained the internet connection (for the 1-2 minute restart) while Firefox crashed and did not EXIT? Is there any setting I can make to prevent this from happening?