Firefox Community Forum

My PC is running very slowly On logging out which takes a very long time I get a message: XUL runner Error: Platform version 126 is not compatible with miniVersion 125.03

I cannot find GoogleGoogle Play on my PC and do not use it so I can't delete and re install

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to stream local tv stations' 24 hr streaming sites. Other streaming services (Disney+, ESPN+, Netflix... etc) stream just fine. Hulu works perfectly in Microsoft Edge but I truly prefer not to use it. I've been using Firefox for years. This has happened after the latest update of Firefox. The update before this latest I experienced a similar problem and using the trouble shoot mode narrowed it down to a problem with Adblocker Ultimate extension. I deleted the extension and reinstalled it and the problem corrected. I did the same this time and no success. I have cleared the cache and reset Firefox and still the problem exists. TIAF any help.

I donated to AdBlock on my other computer (Firefox) had to uninstall Firefox because it opened up in a tiny window to the left of the screen so In uninstalled Firefox and reinstalled it and now the AdBlock is gone The payment went to their processor "Paddle" the payment is in my online bank statement

For two days now Gmail has been unstable on Firefox. It keeps displaying this message: "Oops - The system encountered a problem (#001)".

While in that state, the send messages folder is empty, and I can't attach documents to an email.

Google suggests clearing the browser cache and cookies. Don't want to do that - much work required to recover.

Hi everyone,

I use Firefox as my primary browser for several reasons, but the main one is because it has the best Picture-in-Picture (PiP) feature. However, I no longer use Windows and have encountered problems with it on various Linux distributions (Ubuntu, Fedora, Debian...). Currently, I'm only using Fedora 40, and the problem persists.

The issue is that when I click on the PiP icon, it activates normally, but when I switch windows or minimize and then maximize Firefox again, the video disappears.

I will attach some screenshots to clarify the issue.

I would like to know if there is any way to resolve this. I’ve already reset the settings, cleared the cache, and tested different installation methods (software store, .tar.bz file, apt, dnf, snap). I’ve tried troubleshooting mode and even installed the Developer Edition, but the problem persists. I’m wondering if this is an issue with the Linux version of Firefox.

Thank you.

My email application is zmailcloud.com from Cloudiance. It has worked fine for me for years using Firefox. However, in the last week or so, when I open an email message, I cannot see anything but empty "From"and To" fields. Nothing is in the body of the message, either (see attached screenshot). But, if I open a reply or forward message, everything in the original message appears normal (see other screenshot). This problem does not occur using Micrsoft Edge, only Firefox. Anyone have any suggestions???

Westpac keep telling me it is the fault of my browser. While I was trying safe mode, deleting the cookies and cache etc. I came across this bit of odd information -

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-08-01-10-24-eb9193.png

Westpac have been telling me for two months that it is Firefox's fault, but I don't see how, given that it has always worked before. Finding this data makes me think the problem is Westpac's fault but they just keep saying the same old thing - use another browser. Well I don't want to! I have visual difficulties and my Firefox is heavily customised to account for that.

What is actually happening is that when I enter my information on the log In Page: https://banking.westpac.com.au/wbc/banking/handler?TAM_OP=login&logout=false then click on the sign in button the screne goes white like it is going to log in and then the sign in page comes back up without the information I had entered.

Is there any thing you can do to help me?

Yours Sincerely, Ms Jacq Felis.

I like to play Caesar's slots and up until two weeks ago it worked just fine, but now something happened. When I open up the site it goes thru the start up process as normal but, when it reaches the play page, it shows that page for a second and then goes to a blank page. The tab says playing Caesars slots, but nothing ever returns.

Can someone help? Other games play without a problem'

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

Hi @ all, is there any way to open a website that i trzust inb, but that runs with an old TLS-version?

I tried to open the user interfaceof my D-LINK NAS via the IP-address and only received this error:

"Error: Secured connection failed

An error occurred when connecting to 192.xxx. The remote site is using an unsupported version of the security protocol.

Error Code: SSL_ERROR_UNSUPPORTED_VERSION

The website cannot be viewed because the authenticity of the data obtained could not be verified.

   Please contact the owner of the website to inform them of this problem.

This website may not support the TLS 1.2 protocol, which is the lowest version supported by Firefox.

More information... "

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wondering whether simply changing the password is a solution or whether this situation indicates something else is going on.

Hi everyone,

I recently updated Firefox to the latest version, and ever since, it crashes immediately on startup. I haven’t installed any new extensions or made any significant changes to my system. I’ve tried restarting my computer and reinstalling Firefox, but the issue persists.

Is anyone else experiencing this problem? Are there any known solutions to fix this crash issue? I really rely on Firefox for my daily browsing, so any help would be greatly appreciated!

Thanks in advance.

Hi Firefox Community,

I'm experiencing an issue with my website, https://letmewatchthiss.com/, specifically on the Firefox browser. While the site functions correctly across other browsers, it's not reloading properly in Firefox.

Issue Description: Website URL: https://letmewatchthiss.com/ Problem: The site reloads inconsistently or fails to load entirely on Firefox. Affected Browsers: Firefox (issue does not appear in Chrome, Edge, or Safari).

Steps Taken:

• Cleared Firefox cache and cookies.
• Checked for any extensions that might be causing conflicts.
• Verified that the issue persists across multiple devices running Firefox.

What I Need Help With:

Suggestions: Any advice on potential fixes or troubleshooting steps specific to Firefox. Insights: If there are known issues or recent updates that might be affecting Firefox compatibility. Any help or insights would be greatly appreciated. Thank you!

Best regards,

I have a server that runs my minecraft server, and if the console of that is open and needs to generate a bunch of text for the logs in my browser, it ends up freezing my browser for sometimes a few moments and sometimes 30 seconds or more. It stops be from being able to interact with firefox at all.

Is especially weird because nothing on my computer is being maxed out, my Ryzen 5 5600G isnt above 15% usage, my ram of 48GB is only sitting at around 20Gb usage, and my Radeon RX 7600XT GPU with 16GB of VRAM isnt anywhere near even 50% usage. I have Use recommended performance settings turned on in firefoxs settings.

This install of windows is also only about one month old

I cannot fathom what could be causing such a severe and drastic drop in performance and useablility

hi - i installed the latest apple update on my m3 air on 8/8. I use Google Meet for meetings/video calls. Post the update, Firefox, starts Google Meet but when I go to join a meeting, it crashes. If i click to restore the tab, I go in a circular look -> google meet page, see the camera -> click on join -> crash etc.

I have cleared the cache, reinstalled Firefox and still get the exact same issue.

I have Firefox 129 installed and IOS 14.6.1 (23G93) with 16GB of RAM

In order to use Google Meet now I have to use Safari which works just fine.

Any help please.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have a m3 air macbook with macOS.

Hi - I have a Dell XPS 8940 Desktop PC running Windows 10 with the following specs:

Device name PG-Desktop-2 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz RAM 16.0 GB (15.6 GB usable) Device ID D22EA183-EAFF-4FD9-A477-90B202CD2AE8 Product ID 00325-80000-00000-AAOEM System type 64-bit operating system, x64-based processor Edition Windows 10 Home Version 22H2 Installed on ‎9/‎5/‎2022 OS build 19045.4651 Experience Windows Feature Experience Pack 1000.19060.1000.0

- So, why does the webpage https://www.bing.com take so long to finally display? Regards, Phil G.