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nesting not working properly

I am viewing my emails, and I can see that some emails are not nesting properly. It doesn't happen all the time. I am expecting all emails in the thread to have the same … (read more)

I am viewing my emails, and I can see that some emails are not nesting properly. It doesn't happen all the time. I am expecting all emails in the thread to have the same subject. Please see screenshot.

Asked by Anna Ceguerra 1 day ago

Answered by Matt 15 hours ago

Thunderbird hangs when getting e-mails with message "checking mail server capabilities"

When I tried to get new messages, Thunderbird responds "Check mail server capabilities" and hangs. The latest new e-mail is dated 3:52 AM this morning and nothing since,… (read more)

When I tried to get new messages, Thunderbird responds "Check mail server capabilities" and hangs. The latest new e-mail is dated 3:52 AM this morning and nothing since, although I can see many later e-mails using my web-based mail server.

Asked by Joe Huang 23 hours ago

Last reply by Matt 15 hours ago

How to open INBOX file

Hi I am having trouble finding emails with malicious attachments. I'm using one of ESET's security products which, after scans, find malicious content in the INBOX file,… (read more)

Hi

I am having trouble finding emails with malicious attachments. I'm using one of ESET's security products which, after scans, find malicious content in the INBOX file, located locally on the device under the path %APPDATA%%RoamingThunderbirdProfiles(_Name_Of_the_profile)_Imapmail(_Name_of_mail)_INBOX(mail123). Unfortunately, the security product is unable to get rid of the dangerous file, but only gives information that something bad is in the email. When trying to find a specific email, I unfortunately run into a lot of problems. 1. the name of the email - in this case "mail123" does not exist in the thunderbird application itself. If I understand correctly, thunderbird itself chooses names for individual mails and then packs them in the INBOX file. 2. it is possible to correlate the email name from the INBOX file to the actual name(subject) of the email using other software such as MailStoreHome by importing the entire email profile (_Name_of_the_profile). 3. once the email is already correlated and found in MailStoreHome, I should be able to find the same email in Thunderbird (as I have imported the INBOX file, which is located locally, and which Thunderbird itself reads). Well, unfortunately no. Such an email in the Thunderbird mailbox (I already know the subject, content, date, etc.) does not exist.

And here comes my question. Is it possible to open the INBOX file itself and then find the unfortunate email and delete it?

Asked by Zdenon 16 hours ago

Last reply by Matt 15 hours ago

Immages not showing when opened

All of a sudden images are not shown when I open an e mail, doesn't matter what server it is coming from. I have tried all the suggestions listed I could find. The only … (read more)

All of a sudden images are not shown when I open an e mail, doesn't matter what server it is coming from. I have tried all the suggestions listed I could find. The only new thing was Optus sent out a message to change from POP3 to IMAP if mail was being rejected by hotmail accounts.

Asked by Malrider 16 hours ago

Last reply by Matt 15 hours ago

Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (read more)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 16 hours ago

Thunderbird

Bonjour, Ma messagerie thunderbird affiche 3 boites différentes ! C'est à dire 3 profils différents ! Comment faire pour qu'il ne reste qu'une boite , Merci. … (read more)

Bonjour, Ma messagerie thunderbird affiche 3 boites différentes ! C'est à dire 3 profils différents ! Comment faire pour qu'il ne reste qu'une boite , Merci.

Asked by albert marche 16 hours ago

Print "cardbook" (extension to tbd) address lists

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody kno… (read more)

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody knows ...

Asked by kampmannpeine 1 day ago

Last reply by Matt 17 hours ago

Send Message Error: smtp692.syd.oss-core.net

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues) Whenever I attempt to send an email from Thailand, I g… (read more)

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues)

Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net."

Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password

Asked by rkosidlo 1 day ago

Last reply by rkosidlo 17 hours ago

I cannot access my account at all.

I cannot access any part of my account. The recovery key does not work and my Dashlane password does not work. I have tried many times to recover but have gotten nowhere.… (read more)

I cannot access any part of my account. The recovery key does not work and my Dashlane password does not work. I have tried many times to recover but have gotten nowhere. This is very frustrating and I cannot use the product I paid for.

Asked by Rick 18 hours ago

TB COMPOSITION TEXT FLOW

when I compose an email and the sentence is long the last few characters are not visible. there is no way to create a right margin. how do I get the sentence to continue … (read more)

when I compose an email and the sentence is long the last few characters are not visible. there is no way to create a right margin. how do I get the sentence to continue to the next line sooner so the characters are visible? J.E.

Asked by J M 19 hours ago

Full screen notification

I've just started using Firefox, and a few things have caught my eye. Is there a way to disable this? I don't want to see it every time I go full screen. It wasn't very n… (read more)

I've just started using Firefox, and a few things have caught my eye. Is there a way to disable this? I don't want to see it every time I go full screen. It wasn't very noticeable in my previous browser because it was small and dark-colored.

Asked by Berat 20 hours ago

My Bigpond emails in outlook 2007 emails wont populate into TB

i am moving my accounts from outlook 2007 to Tb slowly doing one account at a time, making sure it all works, then moving on the the next account, i have already moved my… (read more)

i am moving my accounts from outlook 2007 to Tb slowly doing one account at a time, making sure it all works, then moving on the the next account, i have already moved my hotmail.com & outlook.com emails accounts to TB successfully and all the inbox, sent and draft emails also went to TB with ease.

I now have 2 bigpond accounts i want to move to TB from outlook 2007, i am only going to move one at a time and once one is fully working , ill move the other one. So now i am trying to move one of my bigpond.com email accounts to TB, the account moved over ok, but its not bringing over any of my inbox, sent, draft, or other folders with it at all.

the bigpond account in TB works for new messages in and out, but none of my emails previous and older emails from outlook came with it. i have removed the account twice and still same issue. there was a warning or something that popped up during the first time i tried this with bringing the bigpond over to TB, cant remember what it said, but something along the lines of bigpond isnt trusted or veryifed certificate. i cant really recall. but maybe that is why. i copied the same settings from outlook 2007 to TB, i even tried setting them to pop for one try and them imap the next try, i still dont know.

is there a way to find the log warning message any where on TB as to what happen during the first try of adding the bipond account, maybe that will help you guys narrow down the issue. As that warning does not come up any more when i remove and try to add the account again, it just happened the first time. i though if hotmail can work easily ( being so old ) then bigpond should definitely have no issues. maybe its a pop or Imap issue, i dont know ???

Asked by DJ 2 days ago

Last reply by Matt 20 hours ago

Latest version of Firefox browser don't allow NESN games to be watched

I've noted that latest version Firefox browser 128.0 64 bit does allow me to watch any NESN games baseball, football, basketball etc. Even private mode doesn't work. So s… (read more)

I've noted that latest version Firefox browser 128.0 64 bit does allow me to watch any NESN games baseball, football, basketball etc. Even private mode doesn't work. So something really got messed up big time. I have no problem whatsoever when I use the Microsoft Edge browser.

Asked by Nathan Keen 20 hours ago

Settings enabling themselves on update

Every time Firefox updates it keeps re-enabling settings on its own. Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Rec… (read more)

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

Asked by jhester.2006 20 hours ago

Last reply by jhester.2006 20 hours ago