Showing questions tagged: اعرض كل الأسئلة
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Trouble with left clicking in certain instances in Firefox

I've notice since last night that in certain instances left clicking on something results in no response. There are a couple of cases where this is happening. In Google… (read more)

I've notice since last night that in certain instances left clicking on something results in no response. There are a couple of cases where this is happening. In Google image results if I click on an image, that image should open up in a popup in the upper right corner. However, now when I click on the image, nothing happens. The other instance is when I do a Google search on a certain subject, at the top of the results is "people also ask." Next to the results in a drop down arrow to expand the results. However, clicking on the arrow also results in no response. I am having no problems at all using Microsoft Edge. I did restart FF in troubleshoot mode and the issues went away. So, apparently there is something wrong with FF in normal mode. Using FF version 11.6.01 64-bit with Window 10. Also, I have not installed any add-ons in a long time. On other thing. It seems some pages are not rendering properly. For example I tried using DuckDuckgo to see if the above problem was specific to Google search. However, when I typed the DDG address into the address bar, the page comes up blank. Thanks in advance for any help.

Asked by ftran999 1 year ago

Answered by ftran999 1 year ago

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installed previous version of the browser because of the 116 bugs - and lost everything (???)

Hi, Because numerous things did not work with version 116, I downloaded previous version of the browser and installed it. When it started it said something like "you ar… (read more)

Hi,

Because numerous things did not work with version 116, I downloaded previous version of the browser and installed it. When it started it said something like "you are trying to use the previous version so some things may not work, would you like to create a new profile?" and there was a choice "yes" or "exit". So I chose "yes" - because how creating a new profile could mean something bad? But it did - it deleted all my bookmarks and settings. I have used mozilla for years, everything was in it. How to restore the bookmarks and everything back? It, by the way, upgraded itself to 116 anyway.

Asked by malecek1 1 year ago

Answered by TyDraniu 1 year ago

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PC boot > firefox opens > some browser tabs come up blank

Please attribute the poor performance - the unresolved tabs, i.e. appearing blank - to something specific. The blank tabs phenomenon just occurred for the first time 2 or… (read more)

Please attribute the poor performance - the unresolved tabs, i.e. appearing blank - to something specific. The blank tabs phenomenon just occurred for the first time 2 or 3 days ago. I found 1 of the unresolved urls in bookmarks, which was lucky, as I no longer actively populate bookmarks.

The other ghost tabs I just deleted since I couldn't remember the urls.

The ghosts were in the pinned tab area.

Thank you.

Asked by MoonTN 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Passkey error

Since logging onto Firefox this morning, I began getting a message that say Passkey error due to a server error (??). Reading further, I am asked to get a # code from my… (read more)

Since logging onto Firefox this morning, I began getting a message that say Passkey error due to a server error (??). Reading further, I am asked to get a # code from my email, insert it in the query box, and submit. When this does ANYthing, it shows the Amazon site all run together with type that's too large and huge item icons.

I have been able to successfully log into Microsoft Edge to access my Amazon account where it displays normally.

I hate to use other Browsers. Can you help me get back to normal on Firefox?

Asked by Jan 1 year ago

Last reply by Medhasree Suram 1 year ago

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Youtube videos won't load normally

I woke up this morning and realized my youtube wasn't working right. It was loading endlessly and wouldn't play right away when I clicked a video. I thought at first it w… (read more)

I woke up this morning and realized my youtube wasn't working right. It was loading endlessly and wouldn't play right away when I clicked a video. I thought at first it was a computer issue so I restarted it; but that didn't change anything. Then I thought it was an internet thing, so I switched to my mobile hotspot; but still nothing changed.

I've restarted my computer 3 times, restarted firefox 9 times and done just about everything I could find online. I turned off the recommended hardware settings, went into troubleshoot mode (although I'm not tech savvy so I didn't really understand what to look for), made sure firefox was up to date, cleared my cache and cookies, made sure all my add-ons were up to date; and still nothing.

And it's the same for Twitch. It just loads endlessly and doesn't play anything. It doesn't give me an error or a bug notification; just shows the gracy spinning circle and nothing else.

The only way anything loads is if I turn the quality down to the lowest one possible and have it paused for a minute to let it load on its own.

It works fine in Microsoft Edge; but just not in firefox.

Asked by gcbozz00 1 year ago

Answered by gcbozz00 1 year ago

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youtube not working

Youtube dont work. I don't need to switch thes mode or this mode to watch a video. Mozilla is going to make a suicide !! 116.0.1 (64-bit) Windows 10 Youtube not w… (read more)

Youtube dont work. I don't need to switch thes mode or this mode to watch a video. Mozilla is going to make a suicide !!

116.0.1 (64-bit) Windows 10

Youtube not working.

Problem clear. Solution no.

Will avoid switching to another browser.

Asked by ersoy34 1 year ago

Last reply by Paul 1 year ago

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Various things do not load anymore since the latest Firefox update today

I was using my computer and Firefox all day to watch videos, browse twitter and Tumblr and whatnot until around 15:30 my time, when suddenly Twitter stopped loading my ti… (read more)

I was using my computer and Firefox all day to watch videos, browse twitter and Tumblr and whatnot until around 15:30 my time, when suddenly Twitter stopped loading my timeline. I thought it was an issue with Twitter or my computer. I restarted my PC twice so far and rebooted my modem (completely unplugged, left it alone for a min and plugged it in again).

I still cant load my twitter timeline, not even in private with all extensions turned off. It does load Tumblr, but like 80% of the pictures/gifs, even profile pictures do not load. When I search for something on Duck Duck Go it sometimes works but most times it just stays blank. Youtube videos either do not load at all, or stop loading/load endlessly at some point. I am still able to navigate the Youtube website tho.

I really do not want to use Chrome, but the latest update is just unusable. Am I the only one?

(I forgot the word for modem, dont judge me.)

Asked by knollamelie 1 year ago

Answered by Paul 1 year ago

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When pressing enter after typing in the search bar, nothing loads. Have to press enter again.

When pressing enter after typing in the search bar, nothing loads, the screen stays blank as it doesn't start searching. I have to click enter on it again for it to load … (read more)

When pressing enter after typing in the search bar, nothing loads, the screen stays blank as it doesn't start searching. I have to click enter on it again for it to load immediately. This just started happening out of no where and happens every so often.

Asked by og.matt31 1 year ago

Last reply by og.matt31 1 year ago

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Unable to load any website, including Google Instagram

I've been having issues with Firefox since the latest update. Currently using Windows 11 on Lenovo compact PC. I cannot load any Google related website and some other s… (read more)

I've been having issues with Firefox since the latest update. Currently using Windows 11 on Lenovo compact PC.

I cannot load any Google related website and some other specific websites, including Instagram, Airtasker and Youtube. All documents on Google drive are inaccessible, Gmail cannot be opened and Instagram is only showing feed from yesterday. Google Maps appears to be working fine but I'm not sure if this is just luck. It seems all saved content (via cookies?) are normal, but I cannot get any real time update.

I've tried removing cookies for Google related website but it does not work. Have also reboot and restarted several times. I would want to avoid reinstalling Firefox as it's time consuming and I might lost all my saved logins.

Asked by Master Ebubu 1 year ago

Last reply by Paul 1 year ago

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choosing short cuts for the home page

Hi, Can I choose what short cuts are displayed? Right now it looks like FireFox is putting the most recent visits there i.e It displays 4 different icons of Wordpress.[… (read more)

Hi, Can I choose what short cuts are displayed?

Right now it looks like FireFox is putting the most recent visits there  i.e It displays 4 different icons of Wordpress.[I was working on  my blog] Prior versions let me choose which ones  I wanted and they stayed on the page. For example I had short cuts to my emails and bank along with Facebook, Wordpress etc. I was/am using the one row choice. i tried using the recent activity choice but only 2 showed up even though I had viewed several sites.  I *think* I am using the latest version.

Jan Schindler

Asked by jansch135 1 year ago

Last reply by Paul 1 year ago

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Firefox not displaying pages correctly, links don't work - Just started this morning 8/5/2023

All of a sudden this morning Firefox is displaying pages (my purchases on Amazon) in Times Roman font. On other sites, I hover over a link which should be active, but cl… (read more)

All of a sudden this morning Firefox is displaying pages (my purchases on Amazon) in Times Roman font. On other sites, I hover over a link which should be active, but clicking does nothing. YouTube doesn't play, just hangs with the in progress circle spinning. Anybody know what can be causing these issues? I've rebooted my Windows 10 laptop several times, but I can't Firefox to work.

Thanks for your help.

Asked by Gavilon 1 year ago

Answered by Gavilon 1 year ago

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firefox Profile Problem

Hi - After taking the suggestion to re-install a fresh copy of FF, I keep getting something to the effect that the FF profile is missing. After spending too many hours t… (read more)

Hi - After taking the suggestion to re-install a fresh copy of FF, I keep getting something to the effect that the FF profile is missing. After spending too many hours trying all the leads provided online, and not being too familiar with some terminology, I am bewildered. Instead of a simple set of instructions, I am tasked with deleting something. Wha?? I don't wish to delete something, I simply would like to dump the contents of the old data file that appeared when I re-installed F back, and be rid of the nag. Had I had been warned that this problem would occur, I would never have re-installed FF. I wound up with something that contradicts its premise; delete what? The title to Restore FF Profile is misleading. Logically, here should be a link to click on to re-install the old files, or better yet, they should have been installed automatically. The file folder raises the question, why even have it? It's useless. If it had a list of extensions that were deleted, it would be helpful. Luckily, I hand copied the extensions, recalling that many years ago, they disappeared down the rabbit hole, never to be seen again I apologize for being ungrateful, as FF and the work done by volunteers is most appreciated. but wasting what little time I have here on earth is not good for the psyche. If there is a simple, understandable solution, it would be most appreciated. Thank you, Nick M.

Asked by mr.nick 1 year ago

Last reply by Terry 1 year ago