كل المنتجات Support Forum

Hi!

For the past month or so, some youtube clips keeps on loading and do not play.

When I switch to another video, it either plays or keeps loading again. Refreshing the page doesn't help. Clearing data (cookies, site data, and cache) do not help either. The only solution is to close the window which I'd rather not have to do every time. There doesn't seem to be any rule to the types of clips that plays or doesn't. Any ideas?

I'm using windows 10. Firefox is the latest 103.0.2 (64-bit). Thank you!

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is:

The page isn’t redirecting properly

An error occurred during a connection to www.metrobyt-mobile.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Works fine is all other browser, but Firefox. Even on a brand new laptop I bought I tried to load Metro site through Desktop Firefox and it always comes back with this issue. I've tried disabling everything that is recommended on the forum, but nothing helps, but as I stated, "Brand New Laptop." Which has a clean install of Windows with a clean install of Firefox in Incognito, no sign in, no extension, and still this is the only site that refuses to load for me. I've tried friends and family members Desktop to Laptops as well and same error.

So either Mozilla Firefox has an issue on all Desktops or I am seriously mission something. If it was a software conflict or something a clean Windows install shouldn't have this issue, but it does. I'm putting this out there to Mozilla to look into as to find out if it's an issue on my side, their side, or Metro PCS's side. Funny enough it works fine on the Mozilla Firefox App. I can run the app through Bluestacks and that loads fine on my desktop through an android emulator. It just seems to be Firefox on the Desktop side.

If I click on the little (i) Icon in the address bar it says, "Connection Failure." Clicking on that, "You are not securely connected to this site." If I clear the cookies I get a secure connection, but the just loads blank, no text or anything.

I cannot login to my account (had to open a new one to even post this post..).

I do not have my authenticator app since my phone broke. I do have the "One-time use codes" which I saved. But, alas, how to make them work?

For some reason I was not presented with the "step 2"-code when I reset my authenticator the last time...

I will now be rude: Should I just give up on my Firefox account, and thus Firefox, and go straight back to Chrome (which does not have this problem)?

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and before I could read it and choose to cancel, the installation began. Took at least 16 minutes. I had checked "check for updates but let me choose to install", but it didn't give me a chance to decline. According to the web, the suggestion is choose "Never check for updates", but that choice is not there. I don't want ANY kind of auto update or auto install. Please don't suggest I program anything, thanks.

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

My bookmarks do not seem to be syncing between my computers. I have updated versions of Firefox on both computers, sync is turned on, the same account is logged in, and the bookmarks option is selected on both computers. But when I force sync, there is a bookmark missing on one of the tabs. The most recent bookmark I've added. This has happened in the past and I had to manually add the bookmark.

Any suggestions?

Hi,

I saved a new login on Firefox Android, but this did not sync to the desktop version. I tried syncing manually on both devices (which kind of defeats the point) and still no avail. The option to sync logins is activated on both devices, so I don't know what the problem is. I have tested this twice (two passwords saved on Android) and on both occasions they didn't sync to the desktop.

I also tested the process the other way around by saving a new login on the desktop and that synced to Android just fine!

Please help.

After few hours of using Firefox, sometimes I could not play videos on any websites (such as Youtube, etc). Restarting Firefox or Windows could fix the issue, but then it randomly happen again and again after a long usage of Firefox for few hours.

Is there any idea to fix this problem?

When I have Firefox open, even if I'm using another program, when I press AltGr + F Firefox opens. This prevents me from using open square brackets. How can I stop this from happening?

Using Windows 10.

I have searched and searched, tried some formums...and no one seems to have a straight clear answer. when I go to my password maneger, How can I edit or change anything when every pasword and site looks like this. 3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 I have no idea they all look like this.

im tired of firefox alot of times i quit because of awful translation when i sign in to google account it suggest me my email to enter it for me but in the buttom of segustion it says from this website (in arabic) wtf email is a website

also i try to change langauage it says search for other lanuages i dont even see any seach buttom there are languages and i select from them and alot and alot more

if someone know when they will work on it please tell me when

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox"

I have never followed this message for I've suspected fake, but it keeps appearing, and every time more and more often along the day (at the beginning it was only once per launch). This keeps occurring in spite of updating to the latest Firefox update (103.0.2) through the "About Firefox" top left menu on my Mac.

Please advise how to get rid of this annoying message. Is this a potential hack or virus attack?

MacBook Pro 15", Late 2013 on Mac Os 10.15.7 "Catalina"

Getting following when trying to access my e-mail not having the problem on edge but Firefox is my go to browser

"Oops! Something went wrong

It looks like your browser is blocking cookies.

Please change your browser settings to allow cookies when logging into Sky.

If this problem continues, contact customer services.

Error Number: 289"

I have been able to Opt-Out of my personal information with Google but, I still have an issue with Firefox.

When a search is opened I get the following site with my address information listed: USA People Search.

I keep getting the run-around with that website.

What can Firefox do to remove that information?

Thank you, Marty

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!