كل المنتجات Support Forum

I recently suffered from the "127.0.1" not compatible error. Eventually I was persuaded to reinstall firefox from the Mozilla oficial site using Edge, despite having reservations about losing my passwords etc. which has happened before. Fortunately, the installation routine included an update option which preserved all of that. However, my menus bar (File ...... History, Bookmarks...) is missing and I cannot find any way to get it back. I rely upon it to restore previous sessions, because I routinely have the same 7 tabs open and want to be able to get them back after an update or laptop shutdown, and also use it to search history and find bookmarks that are not in the bookmarks bar. Any help welcome.

As an asside, my pet hate is updates to any application that remove, move, or hide a very useful feature without explanation or warning and claim to be to "improve the user experience". Take it from a long standing user, they don't. Quite the contrary.

I am considering moving to Thunderbird from MS Outlook. I want the rules I have already setup in Outlook to work in Thunderbird. Is this possible & if so how do I make it work.

Would you please help me permanently remove cache2 folder from Local Folders please. I'm using Thunderbird 115.12.2 (64bit) on esr channel with Windows 7 Ultimate Service Pack 1 OS.

I don't want Local Folders / Cache2 folder (or incidently Inbox, Drafts, Archives, Junk, Deleted and Outbox) but Thunderbird highlight - right click - delete button doesn't get rid of it. I can temporarily delete the Doomed and Entries sub-folders with right click - delete - delete folder but they move to Deleted folder where once again they can be deleted the same way but when restarting Thunderbird they are back under the cache2 folder again.

Even after exiting Thunderbird and directly deleting the cache2 folder(s) in system AppsData - Local and Roaming Thunderbird profiles the cache2 folder (with persistent sub-folders) returns to my Local Folders when restarted.

If ignored I eventually end up having a cache2-1 folder etc.

In my experience with the TF2 Wiki page, clicking an audio file link would open a new tab where I can play the file. Since I've moved to firefox, I can no longer do this. Instead, the file downloads. Is there a way to change this? I saw in another post that you have to change the flag media.play-stand-alone to true but it was already true.

Recently Roboform add-on has not been working with Firefox I have made several efforts to ensure that it works automatically filling in passwords as previously but the add-on does not seem stable, afte reloading it works briefly then stops again. Has anyone had this problem and found a resolution? Thanks

A while back, I had some very bad cataracts. In order to view text more easily, I somehow managed to change black text against a white background to white text against a black background in the pdf reader's settings. A side effect of this change was that color became grayscale. I would now like to return the settings to default. I've lost the article on how I made the changes. How can I get the pdf reader back to it's default settings?

I've tried uninstalling and reinstalling Firefox. The settings did not change.

Help!

Hello,

I am running Thunderbird 115.12.1 (64-bit). I somehow turned on the number of messages and folder size and can't seem to figure out of to remove them. A colleague suggested I click the 3 dots to the right of the "New Message" but I don't see them at all. Please advise. Thank you!

I filter messages to move spam to my trash folder. I don't use the spam & junk functions.

I'm on some oddball's list who sends all their spam in bold italics and an uncommon font.

Easy to spot but it's easily 30 a day. I'd love to filter them. I don't see a 'by formatting' option.

Any ideas? Thanks!

I have in my laptop a external webcam a Logitech Webcam C930e. The webcam is a HD webcam with 1080p. But in Google Meet in Firefox I can only configure it at 720p but in Chrome I can configure it at 1080p. Why have that behavior?

Dear Firefox Team,

It has occurred to my Firefox Browser of the latest version of 115 with some websites I have recently visited however which appear 8 grids of blank or white pages under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.

Best regards,

Mr. Topaz Chiu

Hi! I have more than one device for Audio connected to my laptop. Obviously the default device provide by laptop but also I have a Jabra Headset EVOLVE 20 SE MS and Jabra Speaker SPEAK 510 USB/ Bluetooth. Also my webcam Logitech C930e provide a microphone.

When I use Google Meet, in Chrome I can select on Meet Audio Device Select the different microphone or Speakers but in Firefox I can only select the Default System Speaker.

I would like to know how to change between my Audio Devices for the output or can switch between my different speakers.

The default attribution line created by Thunderbird when replying doesn't work well when sending e-mail to Outlook users. [Unfortunately, Outlook users comprise 100% of the people to whom I send emails in TB.] TB's default attribution line causes Outlook OWA to hide the entire reply from the reader unless they click on a [...] button to show it. Then when displayed, the entire message is quoted/indented.

Yes, this is a bug in Outlook. No, it's not going to get fixed.

This can be avoided by changing the attribution line which current defaults to:

       On <date> <time>, <name> wrote:

Simply adding a space after the colon at the end of the line "fixes" the problem, but it's annoying to have to do that manually.

Can that attribution line be configured somewhere?

I've found all sorts of addons that let you muck with the headers of replies, but the headers are fine. It's just the attribution line that needs to be fixed.

So... just upgraded to 115.12.2, and I'm seeing that the columns have been removed -- and I don't see a way to re-enable them!

So on the main view, we now have a line.... from address with subject below, and then to the far right, the date/time.

Is there no longer a view with columns that we could more easily see, sort, move, etc?!

Example of new view is attached.

Hi there I must say having used Thunderbird for probably ten or more years that V115 has been a big pain in the butt to get used to. Why change everything? It was fine before.

OK I can get used to a completely different layout and changed menus even though I don;'t want to but I cannot figure out how to change the background from solid black which I hate. I have spent several days on and off looking for an easy way to do this and can't find it.

So now I go to write an email and the black screen doesn't show anything with black letters of course?? What is the reason for this? So I have to change font over and over to white color.

When I read new emails no problem background is white and font is black like a normal screen. Who had this bright idea?? Please give me a simple solution not involving Css whatever programming such stuff I cannot figure out and don't want to learn. Thanks so much

I am trying to get rid of the fullscreen animation i have tried changing full-screen-api.transition-duration.enter and full-screen-api.transition-duration.leave to 0 0 but the animation still plays

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has completely disappeared. Is there another way to create a shortcut?