Copies & Folders option in the account settings

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a diffe… (read more)

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about

Asked by Tina 3 weeks ago

Last reply by Toad-Hall 21 minutes ago

can't send emails

My isp is virgin media and I use Mozilla for browsing and emails. I have been with them for many years but recently I found that although I am receiving emails I can't se… (read more)

My isp is virgin media and I use Mozilla for browsing and emails. I have been with them for many years but recently I found that although I am receiving emails I can't send them . I get this message.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again.

Asked by johnaforster 3 hours ago

Last reply by david 1 hour ago

Nouvelle version Thunderbird Beta 130.0 Beta 1

Depuis la mise en place de cette nouvelle version le 9 aout 2024, je ne peux plus visualiser les pièces jointes d'un message, attachées en .pdf Je suis sur Windows 10 A … (read more)

Depuis la mise en place de cette nouvelle version le 9 aout 2024, je ne peux plus visualiser les pièces jointes d'un message, attachées en .pdf Je suis sur Windows 10 A vous lire,

Asked by BRUNELLE 2 days ago

Last reply by Agent virtuel 1 hour ago

Inadvertently deleted a profile using Profile Manager

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allo… (read more)

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

Asked by RWFant 3 weeks ago

Last reply by david 1 hour ago

IMAP vs POP

If my email provider's server was originally POP but my provider's moving to IMAP there's a good chance they'll temporarily support both versions. And I've discovered th… (read more)

If my email provider's server was originally POP but my provider's moving to IMAP there's a good chance they'll temporarily support both versions.

And I've discovered that I can set up a 2nd email account in Thunderbird and link it to their IMAP server. Both email accounts will then download the same emails.

But of course my POP account (locally) will have a whole history of emails whereas the new IMAP account won't.

So rather can creating that 2nd email account, is it possible to set up (i.e. convert) the existing account so that it'll access the IMAP server, rather than the old POP one? I tried opening its Server Settings in Thunderbird and simply changing the Server Name and Port but that doesn't work. The Server Type remains as POP and even the Advanced settings don't offer any clue :-(

Asked by johne53 5 days ago

Last reply by david 1 hour ago

importing Gmail folders

I installed the latest Thunderbird program and installed successfully on Windows 10 PC. The Inbox emails imported okay but the sent emails, draft and all other folders ar… (read more)

I installed the latest Thunderbird program and installed successfully on Windows 10 PC. The Inbox emails imported okay but the sent emails, draft and all other folders are not importing from Gmail. Help please !

Asked by Ken Mettler 13 hours ago

Last reply by Matt 5 hours ago

Thunderbird not recognising server passwords

I am with Telstra ( Australia ) Bigpond internet with saved passwords which following recent ( Thunderbird) update Thunderbird cannot connect to the server. I have not ch… (read more)

I am with Telstra ( Australia ) Bigpond internet with saved passwords which following recent ( Thunderbird) update Thunderbird cannot connect to the server. I have not changed any settings or passwords prior to this error see attached for error I am also a donor to Thunderbird.

Asked by Andy Warwick 7 hours ago

Last reply by Matt 6 hours ago

Youtube has stopped working suddenly

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot. … (read more)

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot.

Asked by gk16 3 months ago

Last reply by jonzn4SUSE 9 hours ago

lost addresses and folders

A week ago my whole computer went kaput. I pay for cloud back-up so everything except Thunderbird was fully restored. I know noting about computers. My friend, an IT p… (read more)

A week ago my whole computer went kaput. I pay for cloud back-up so everything except Thunderbird was fully restored. I know noting about computers. My friend, an IT pro who built and sold me this machine, has worked hard without success. This is my home desktop machine running Windows 10. I can access incoming mail through AT&T Yahoo Mail. And today some kind AT&T person spent two hours with me on the phone. Now I have a newly assigned security code and, to my surprise, a functioning Thunderbird. However, my hundreds of addresses have not reappeared nor have the thousands of saved emails in my various local folders. I believe what I have now is a newer version of Thunderbird. Much of it looks different. And weirdly there was a button for "old email" that I hit and started to receive things sent to me as far back as 2007. I think it stopped at some capacity limit. I am sure most of what came through I don't want but I certainly don't want to permanently delete things I may have moved to another folder. The AT&T person got me to some repair page with step-by-step instructions for hooking up with Thunderbird but he got stymied at some point. I am at a loss here and would appreciate help. Thank you for your time and attention.

Asked by kamholzmarvels 11 hours ago

Last reply by sfhowes 9 hours ago

Thunderbird filter based on a list of names/adddresses

Hi, I'd like to create a filter that uses a list of names or addresses to send emails to folders. So instead of "if sender contains" Political candidate #1 OR Political … (read more)

Hi, I'd like to create a filter that uses a list of names or addresses to send emails to folders. So instead of "if sender contains" Political candidate #1 OR Political candidate #2 and on and on I'd like to be able to use a list of some format that contains the same information.

Is that possible?


Otto

Asked by Otto Hoel 11 hours ago

Last reply by sfhowes 9 hours ago

Bookmarks transfer

I want to export my bookmarks from a Linux laptop to a Windows 11 laptop. Can they be sync'd? I have tried the instructions from CoPilot on the new Windows machine, but … (read more)

I want to export my bookmarks from a Linux laptop to a Windows 11 laptop. Can they be sync'd? I have tried the instructions from CoPilot on the new Windows machine, but not getting anywhere.

Asked by el gallo 20 hours ago

Last reply by jonzn4SUSE 9 hours ago

Firefox no longer works with all functions in Ancestry.com

I have been using Firefox as my primary browser in Windows and Linux Mint for many years, and I have always found it to work when other browsers would not. Recently (las… (read more)

I have been using Firefox as my primary browser in Windows and Linux Mint for many years, and I have always found it to work when other browsers would not. Recently (last few months) functions in Ancestry.com stopped working. I thought that the problems were within the Ancestry system, and getting help within Ancestry was very difficult. I finally got a help chat session a short time ago and learned that everything in Ancestry should work using the Chrome browser. Very reluctantly, I loaded the Chrome browser on one of my Windows 11 computers, and suddenly all of the functions within Ancestry worked properly. I sincerely hope that FIrefox will soon resume being fully functional with Ancestry.com.

Asked by ccfowlerx 11 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

How to export all email addresses in a folder of emails?

I would like to export all of the email addresses in a collection of email folders. Some text format would be nice, csv or, even better, tab delimited to pull into a data… (read more)

I would like to export all of the email addresses in a collection of email folders. Some text format would be nice, csv or, even better, tab delimited to pull into a database to summarize.

I'm running on an M1 Mac, Thunderbird version 128.1.0esr.

Is there some utility that can help? Or some way to Applescript it?

Thank you,

Gary

Asked by Gary 15 hours ago

Last reply by sfhowes 12 hours ago

Finding folders

Thunderbird used to have a panel on the left-hand side of the screen which listed folders such as bin, sent, etc etc. This has disappeared and I do not know how to acces… (read more)

Thunderbird used to have a panel on the left-hand side of the screen which listed folders such as bin, sent, etc etc. This has disappeared and I do not know how to access folders such as bin, sent, trash, important etc.

Asked by Oliver Nees 2 days ago

Last reply by sfhowes 12 hours ago

Tree Style Tab-removing the top tab bar

I am trying to use the tree style tree expansion for Firefox. When I install the tab bar appears at left side as it should, BUT the tab bar appears at the top too. I unde… (read more)

I am trying to use the tree style tree expansion for Firefox. When I install the tab bar appears at left side as it should, BUT the tab bar appears at the top too. I understand it has to do with the userChrome.css: Questions: 1. The css file is supposed to be created in this folder: C:\Users\jssch\AppData\Roaming\Mozilla\Firefox\Profiles\ 6p6hqx7v.App1d96b2329ff34563bd901f480a66632f\storage\permanent\chrome I that the correct location customized for my pc. 2. Could you supply the correct code for the css file. I am assuming I can use Notepad++ to create the file.

Thank you for your assistance. My email is jsschwab2002@gmail.com

Jonathan Schwab

Asked by Jonathan Schwab 15 hours ago

Last reply by cor-el 13 hours ago