豐富知識庫內容
本站知識庫每月使用人次有上百萬，來幫忙讓知識庫更豐富吧！

將文件翻譯為其他語言
Firefox 需要您協助翻譯，邁向國際！

到討論區上幫別人解決疑難雜症
最輕鬆愉快的協助方式！協助、指引新手體驗 Firefox 的世界，提供經驗、錯誤排除步驟、文件連結或是回答問題都行，助人為快樂之本喔！

線上聊天室教學
最具社交特色的貢獻方式，就是直接以線上聊天室協助其他人解決問題！你可以帶領新手一步步跟著文件解決疑難雜症，或許也可能發現文件值得改善的地方呢！

Stay in contact
我們知道，您的創意遠遠超過上述所列：如果您有什麼好點子可以協助我們，或只是想更加瞭解這個專案，都請查閱志工討論區。也請記得，可以先看看 SUMO 網誌以便了解本專案的最新消息。

Firefox 線上支援是啥？

Firefox 線上支援不單單只是個讓使用者取得支援文件的地方，同時也是社群成員互助、增進彼此上網體驗的好去處。作為 Mozilla 社群的一份子，我們與軟體品管合作無間，撰寫新問題相關文件、並協助問題盡速解決。

Firefox 線上支援 (Firefox Support，簡稱「SUMO」) consists primarily of a large knowledge base, containing information both on using Firefox and troubleshooting problems. In addition, volunteers regularly help users directly in both Forums and Live Chat. Contributors point users to relevant documentation or assist them with troubleshooting. Feedback from this direct support is used to better understand what needs to be improved in the knowledge base and guide Firefox developers in making Firefox even better.

There are many ways to get involved in our community, some of which take only a few minutes a day. Check out the links above to get started!

Stay connected

To provide feedback and stay in touch with what's going on at support.mozilla.com, we've got a number of sources of info and places for feedback:

• 志工討論區 (英文): the primary location for providing feedback or asking questions about the project
• #sumo IRC 頻道 (英文): the best place to chat with other contributors. If you don't have an irc client, connect via Mibbit.
• Firefox Support (SUMO) 網誌 (英文): the latest project updates and developments are discussed here.
• 新聞/郵件群組: You can also provide feedback via the mailing list, which can be accessed as a Google Group, as a newsgroup, or as a mailing list.
• 如果你使用 Twitter，歡迎加入我們的 twitter 帳號，隨時獲得本專案的最新消息。