solution proposed "Permanently store this exception" seems to be temporary

Firefox version: 3.0.11 Operating system: Windows XP
Author
Message
QuiteGood001
2 posts

Every day when I try to access my employers HTTPS intranet web site to fill in my timecard, I get an error screen saying the security certificate cannot be verified. I click on the "Add an exception" button, then the "Get Certificate" button, then make sure the "Permanently store this exception" is checked and I click "Confirm Security Exception". I expected this to be a 1 time thing, but I've been having to add the
"Permanent" exception every day for about 4 months now. How do I get this to really be "Permanent"???

Extensions installed:

none that I am aware of.

Plugins installed:


[+]


Mon 20 of Jul, 2009 18:57 PST  
cor-el
67353 posts

If that server generates a new certificate with every visit or every day then there is not much that you can do about it.
You can ask the IT department if there is a root certificate that you can install to make Firefox recognize the issuer of that certificate.
If you need to add an exception every day then it is probably not useful to install the certificate permanently.

You can check the installed certificates in the Certificate Manager and remove the previous certificates from that server:
Tools > Options > Advanced > Encryption: Certificates > View Certificates



Tue 21 of Jul, 2009 13:02 PST  
quitegood001
2 posts

When I viewed the certificate(s) that are stored, there is only one stored and it was last modified in April (3 months ago) so it is not a matter of the server getting a new certificate each day, but rather one of Firefox not using the stored certificate and requiring it to be re-stored before it can be used.



Tue 21 of Jul, 2009 15:58 PST  
cor-el
67353 posts

Did you try to remove that certificate to see if that makes Firefox store the new certificate?

If it is your only certificate then try to Rename (or delete) secmod.db and cert8.db in the Profile Folder.
The file cert8.db stores your user certificates, so if you have user certificates then you may want to export them now and import them after having removed cert8.db.



Tue 21 of Jul, 2009 16:20 PST  
Michael
Firefox user

I have the same exact issue. Still no resolution.



Thu 30 of Jul, 2009 08:22 PST  
jorn
Firefox user

Same problem with https://www2.kproxy.com



Tue 18 of Aug, 2009 06:51 PST  
Aaron
Firefox user

Really, people stop denying the problem. Can't we even get a completely dishonest "works for me". It's a huge bug in Firefox. It doesn't store SSL certificate exceptions, even though there's that friendly checkbox (checked by default) to "permantly store this exception".



Mon 12 of Oct, 2009 08:02 PST  
Aaron
Firefox user

My Firefox version is 3.0.13 by the way.

There's even a plugin for 3.5 that attempts to workaround this problem, but it's a bad hack, and a danger for less-savvy users.

https://addons.mozilla.org/en-US/firefox/addons/policy/0/10246/63416?src=addondetail



Mon 12 of Oct, 2009 08:07 PST  
fijiaaron
1 posts

This same issue exists in Firefox 3.5.3



Tue 13 of Oct, 2009 09:54 PST  
Anonymous

SAME PROBLEM HERE

I'll downgrade



Mon 23 of Nov, 2009 00:18 PST  
Michael Bierman
Firefox user

Broken for me on 3.5.6 mac and windows. What's up?



Tue 12 of Jan, 2010 23:37 PST  

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