locked Issue: Printing random characters/symbols

Printing to certain printer drivers/PDFs spits out "garbage" characters
Author
Message
Cww
Cww
610 posts
This is an issue thread. Read about them here
  • Description: Printing to certain printer drivers no longer works in Firefox 3. Instead it prints random characters in place of text; what some users describe as "garbage", "Greek", "symbols", "garbled text". This may only affect certain fonts.
  • Reports: 1, 2, 3, lots more in this bug, 4, 5
  • Status: Under investigation Lead zzxc
  • Information needed:
    • Name of printer
  • Possible Workarounds: Currently, downgrading to Firefox 2 is the only known fix.
  • Observations:
    • May need temporary documentation, see this and this KB article requests.


Wed 15 of Oct, 2008 07:46 PST  
Ken Easley
Firefox user

Loaded Firefox 3 and then had problems printing email on emarqmail.com--garbled text. My printer is a Canon PIXMA MP620. How can I get my Foxfire 2 back.



Sun 19 of Oct, 2008 10:26 PST  
haydn
Firefox user

Also on Xerox document centre 285



Tue 21 of Oct, 2008 21:59 PST  
Darrell Hall
Firefox user

also on toshiba e-studio 200



Wed 22 of Oct, 2008 11:12 PST  
pam
Firefox user

This is happening on both my Canon MF 3110 and my CutePDF Writer printer. It only happen when I print a web page.



Wed 22 of Oct, 2008 14:25 PST  
Brooke
Firefox user

Same issue - printer is HL-2700CN. have checked printer and it has latest drivers from Brother.



Mon 03 of Nov, 2008 18:31 PST  
Lisa
Firefox user

As soon as I downloaded the Mozilla Firefox 3, this issue happened with both my printers. I have HP all in one 7410 and I have Panasonic Panafax Uf8000. Everything is printed garbled on both printers.



Fri 07 of Nov, 2008 05:53 PST  
Matt
Firefox user

This has happened with me on the HP 4000N using PCL 6, PS, PCL 5e drivers



Tue 11 of Nov, 2008 11:26 PST  
Kraemer
Firefox user

Also seeing this on Panasonix KX-P7110

Current work-around is to print to PDF-file first, then print that from Adobe.



Tue 11 of Nov, 2008 14:07 PST  
Mike M
Firefox user

Lexmark Z82

Copy and paste web page to notepad or MS Word. But only get text.

Are there printers not affected? As you can see, I'm in need of a new printer and considering buying a new one.



Sat 15 of Nov, 2008 09:15 PST  
Joe VW
Firefox user

I have also had the same garbled font since Firefox 3. No trouble with my Compaq A3000 printer when using Explorer.



Sat 15 of Nov, 2008 17:07 PST  
Florian Barker
Firefox user

Such a relief to find this page! I thought it was something I'd done so I reinstalled the printer and Adobe but to no avail, so I'm glad to hear that I'm not the only one with this problem.
I have a Lexmark Z42 printer and had discovered the copy to Word solution.
If it's any help the problems started when I needed to print out a document from France (in French).



Thu 20 of Nov, 2008 04:58 PST  
Anonymous

Email prints fine off internet explorer, any fix yet for Firefox?



Fri 21 of Nov, 2008 06:50 PST  
Tented
Firefox user

I have the same problem with a Compaq IJ series printer. Can someone post a link to download firefox 2? Please



Sat 06 of Dec, 2008 13:48 PST  
David Olson
Firefox user

I have same printing problem of Firefox 3 printing garbage characters to my Minolta QMS Pagepro 1250E from web pages.



Sat 06 of Dec, 2008 19:28 PST  
Cyd Calhoun
Firefox user

Using FF3, I have been getting a symbol instead of spaces in the body of printed emails for about a month. The symbol does not appear in the header of the email, only in the body. Similar problem happened with FF2, but it was resolved via FF patch/update. The symbol is a box, with what appears to be a "00" above a "20". Using an HP LaserJet 5si.



Mon 08 of Dec, 2008 11:29 PST  
pozaicer
Firefox user

usin FF 3.0.4 and this happens when printing to an HP 4100 but not to an HP2600....

also not able to print to pdf... same page prints ok from IE...



Thu 11 of Dec, 2008 05:57 PST  
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