Firefox crashes - asking for support
If nothing in the documentation seems to resolve issues with a Firefox crash, our community support forum volunteers may be able to help.
Found 1705 results for firefox crashes for All Products
Firefox keeps crashing at startup
If Firefox keeps crashing when you try to start it and other solutions don't work, a clean reinstall can often fix the problem.
Troubleshoot Firefox crashes (closing or quitting unexpectedly)
Learn how to troubleshoot and fix Firefox crashes, and find out how to get more help if you're having problems solving the issue.
Crash reporting in Firefox Reality
Learn about information sent in crash reports and how to opt in.
How to send a crash report on Firefox for Android
How to send a detailed crash report.
Mozilla Crash Reporter
The Mozilla Crash Reporter dialog box appears when Firefox crashes and lets you send a crash report. Learn how it works and how to access your crash reports.
64-bit Firefox crashes with Citrix's XenApp VM
The API hooks from Citrix XenApp 7.13 VDA do not work with 64-bit Firefox. How to find a workaround.
Helping with crashes
When Firefox crashes, the crash report provides useful information needed to find a solution. Learn about that troubleshooting process.
Crash on Broadwell-U with old microcode
Intel Broadwell-U processors need a microcode update to avoid Firefox crashes
Firefox does not work - Common fixes to get you back up and running
Find solutions to Firefox issues like crashing, not starting, slowness and websites not loading.