request for more information Is there any meta tags, etc I can add into a web page that keeps getting the "content encoding error" message, to prevent this from happening?

Firefox version: 3.5.4 Operating system: Windows XP
Autor
Mensagem

Issue

Firefox is having problems with certain web sites

Description

Since upgrading to Firefox 3.5.4, we have been having some problems with some of our pages on our not showing up in Firefox. Different people have had problems with different pages, and it doesn't seem to be consistently the same pages having this issue. I know that if you clear the cache and refresh, the problem goes away, but I want to see if there is anything I can do from my end to prevent this from happening at all for our users. I did notice that it primarily seems to happen with our .htm pages, and is not happening at all with our product pages that are created dynamically. This is the error message that I am receiving:

Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

* Please contact the website owners to inform them of this problem

What can I do within the code of the page itself to prevent this from happening?

URL of affected sites

http://www.alpinestars.com/press.html

Firefox version

3.5.4

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.4) Gecko/20091016 Firefox/3.5.4 (.NET CLR 3.5.30729)

Plugins installed


[+]


"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
See "Clear Cookies and Cache" in Cannot log in to websites - See also http://kb.mozillazine.org/Websites_report_cookies_are_disabled (Other Solutions)



Please read my full explanation of my question, including...I know that if you clear the cache and refresh, the problem goes away, but I want to see if there is anything I can do from my end to prevent this from happening at all for our users.

I want to know if there's a way to prevent this from happening from a web developer perspective.



I've never seen this issue happen myself during the years that I use Firefox.
A possible cause is cleanup software that corrupts files in the Firefox Profile Folder or a firewall that modifies the HTTP response headers. If Firefox caches such a corrupted response then the only way to recover is to clear the cache or maybe bypass the cache (Shift + Reload).



Thanks for your help...on a whim, I tried moving them to our other server, and the problem went away.



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