After updating to Firefox 3.5.4, none of my themes or extentions work, on 2 installations

02.11.2009 01:17 PST #

Forfatter

Melding

02.11.2009 05:54 PST #

Bill Friend
Firefox user

I had exactly the same problem, found this solution and it worked:

Reset the Extension Manager.

With Firefox closed, delete the following files in your profile folder:

extensions.cache
extensions.ini
extensions.rdf
and
compatibility.ini

Hope it works for you too.

Bill

02.11.2009 09:38 PST #

Stephen
Firefox user

Sorry, but nothing changed. Extensions.cache was not there to begin with, but after deleting the other files and restarting Firefox, the same problem continued. Am I doing something wrong?

Thanks,

Stephen

02.11.2009 11:36 PST #

Bill Friend
Firefox user

Don't know is the short answer. I'm not a techie, just searching for a solution the same as you. I just went through documents and settings to my profile folder, then application data, mozilla, and profiles and deleted the files. extensions.cache was difficult to find, but just deleted the files, re-started firefox and everything came back. Just thought I'd pass my findings to see if helped you. If it doesn't, then sorry not much else I can recommend except keep searching the forum for something which works for you.

The only other things I did was to uninstall firefox, run a registry cleaner then re-install firefox and start again.

All the best,

Bill

03.11.2009 06:49 PST #

Stephen
Firefox user

Thanks, really, for the suggestions. It was my understanding that restarting Firefox should somehow cause Firefox to make new copies of the files I deleted, minus the one I could not find--
extensions.cache
extensions.ini
extensions.rdf
and
compatibility.ini--
but when I checked right now I found that none of those files has "returned." Hmmm. I deleted them from the directory xxxxxxxxx.default, and not xxxxxxxxx.Default User. Was that the correct directory? Anyhow, I understand you were just passing along information, and I really appreciate that.

Thanks again,

Stephen

03.11.2009 09:32 PST #

Bill Friend
Firefox user

That's ok. The path to files I deleted was:

documents and settings/Bill/application data/mozilla/firefox/profiles/kxw79oim.default

All the best,

Bill

03.11.2009 22:46 PST #

Stephen
Firefox user

Well, glad to hear I at least was in the correct directory. Well, last night I was finally able to get System Restore to work (by using it from Safe Mode) and got to a point before the problems started with Firefox re themes and extensions. But, for some reason, Firefox is unable to connect to the internet (though Internet Explorer has no problem!) AND Norton Internet Security refuses to load either automatically or manually, nor can I uninstall NIS to reinstall it yet (this all went down at about 3:00 a.m. last night), but I still have a few ways to try that. The long and the short of it is my system is slightly fxxxxd. Well, at least the problems are changing...however, I refuse to do the same to my office machine (still no themes or extension) and will probably try your workaround here AFTER backing up all files this time).