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Using the RealPlayer plugin with Firefox

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The RealPlayer plugin enables playback of video media through your Firefox browser. Some sites require the use of the RealPlayer plugin in order to view their content. This article describes installation and troubleshooting of the RealPlayer media plugin.

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Downloading RealPlayer

RealPlayer is maintained and published by Real Networks. To download the official version of the plugin, please visit the RealPlayer website.

Installing RealPlayer

3:
  1. If you have not done so already, download the RealPlayer installer.
  2. Close Firefox.
  3. Run the setup program.
  4. When the installation is complete, open Firefox.
  5. At the top of the Firefox windowOn the menu bar, click the Tools menu, and select Add-ons. The Add-ons window will open.
  6. In the Add-ons window, select the Plugins panel, to display a list of installed plugins.
  7. The RealPlayer plugin should be listed as RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit).

Troubleshooting

Windows:

Webpages are blank after updating RealPlayer

This is caused by the RealPlayer Browser Record Plugin extension. To fix it, disable the extension.

The RealPlayer plugin will still work.
  1. At the top of the Firefox window, open the Tools menu and click on Add-ons. The Add-ons window will open.
  2. Select the Extensions panel.
  3. Select RealPlayer Browser Record Plugin.
  4. Click on Disable.
  5. Click Restart Firefox to start Firefox with the extension disabled.

Cannot download videos after updating RealPlayer

This is caused by the RealPlayer Browser Record Plugin extension. To fix it, disable the extension.

The RealPlayer plugin will still work.
  1. At the top of the Firefox window, open the Tools menu and click on Add-ons. The Add-ons window will open.
  2. Select the Extensions panel.
  3. Select RealPlayer Browser Record Plugin.
  4. Click on Disable.
  5. Click Restart Firefox to start Firefox with the extension disabled.

RealPlayer plugin is not recognized

If you installed RealPlayer before you installed Firefox, the plugin may not be recognized. You must copy some files to the Firefox folder.

  1. In Windows Explorer, go to C:\Program Files\Real\RealPlayer\Netscape6.
  2. Right-click the file nppl3260.xpt, and select Copy.
  3. Go to the folder C:\Program Files\Mozilla Firefox\components.
  4. Right-click any empty space in the folder, and select Paste.
  5. In Windows Explorer, go back to C:\Program Files\Real\RealPlayer\Netscape6.
  6. Right-click the file nppl3260.dll, and select Copy.
  7. Go to the folder C:\Program Files\Mozilla Firefox\plugins.
  8. Right-click any empty space in that folder, and select Paste.
  9. The required files have been provided to Firefox, and the RealPlayer plugin should now load when you restart the browser.

Control buttons vanish

If the RealPlayer control buttons vanish, you need to upgrade your installation of RealPlayer to the latest version. For more information, see Real Networks.




Based on information from RealPlayer (mozillaZine KB)


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Page last modified on Thursday 05 of November, 2009 19:58:03 PST.
Contributors to this page: Bo , AliceWyman , skulvis , Vectorspace , admin and Chris_Ilias .
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