Welcome to the Contributor Home Page! Ready to make an impact and help some Firefox users? There are many different ways you can help out; see below for details.

Turinys

• Knowledge Base
• Localization
• Getting started
• After you've started
• Forum
• Live Chat
• Get in touch with our community
• Firefox Support Blog

Knowledge Base

Localization

• For the localization progress of your locale, see the Localization Dashboard
• Translate an article
• Getting notified of new article translations
• How to remove the Content may be out of date warning
• Monitoring categories: Get email notifications whenever someone changes an article in the English KB or in your language.
• (Approvers) Translating content blocks
• (Locale leaders) Translating the interface
• (locale leaders) Updating to the new start page

For more information on localizing Firefox Support, see Localizing Firefox Support

Getting started

• How we are different: Learn how we are different from other wikis.
• Edit an article
• Markup chart
• Adding screenshots
• Adding screencasts
• Learn about our staging and approval system
• Requesting an article

After you've started

• Knowledge Base Policies
• Approvers: What are approvers, and who are they.
• User permission levels
• Best Practices for Support Documents
• Manual of style
• Using SHOWFOR: Learn how to show/hide content for specific operating systems or specific versions of Firefox.
• Dynamic Content: Use dynamic content to insert content you've seen in many other articles.
• Measuring knowledge base success
• Using poll data to judge your edits
• Create an article
• (Approvers) Modified articles waiting for review
• (Approvers) Creating content blocks

Forum

Helping out in the forum is easy and fun — just look for a question you can answer and help the user by sharing your knowledge.

• Providing forum support
• Forum and chat rules and guidelines

Tip: spend 10 minutes every morning in the forum! It's a great way to start your day by helping fellow Firefox users.

Live Chat

When you help out with Live Chat, you get to chat directly with Firefox users. It's very social and fun — nothing beats the feeling of getting a personal thank you for just sharing some of your Firefox knowledge with a user in need of assistance.

• Installing and Configuring Spark
• Helping with Live Chat

Get in touch with our community

The best way to get in touch with fellow contributors is to post a new topic in the contributors forum.

• Weekly status meetings
• mozilla.support.planning
  • Newsgroup
  • Google Group
  • Mailing list
• IRC
• Contributors forum

Firefox Support Blog

• We just made the switch to Firefox a lot better for millions of users (Thu, 18 Mar 2010 17:57:12 +0000)
• Minutes of SUMO meeting 2010-03-15 (Mon, 15 Mar 2010 18:10:01 +0000)
• Another Forum redesign mockup (Wed, 10 Mar 2010 22:25:21 +0000)
• Minutes of SUMO meeting 2010-03-08 (Mon, 08 Mar 2010 19:29:52 +0000)
• We are no longer using Bugzilla for article requests (Fri, 05 Mar 2010 18:07:18 +0000)