SUMO community discussions

Firefox 7 launch + possible issues

  1. It's that time again! Firefox 7 is launching 8AM PDT on Sept 27th (tomorrow!)

    Here are the issues that we've identified as being potentially impactful (remember, please do not link users directly to bug reports as that generally fills them with unproductive "me too" complaints.):

    1. The protocol (http://) has been removed from the URL in the location bar for http:// pages only. https:// pages will still have the protocol. This may be confusing to some users. There's also a known bug where if you copy the URL after selecting it from the awesome bar dropdown (but before loading the page) it won't include the http:// part. Users can revert to the old behavior by setting browser.urlbar.trimURLs to false in about:config
    2. Users using a webmail system based on Roundcube (generally things like domain name registrars will use Roundcube for email) may find that some long subject lines in emails show as "...". This is a problem with their CSS and Firefox 7's support for text-overflow:ellipsis (you can ask them to contact their webmail provider and link to the bug at roundcube). Users sometimes have the option to switch webmail clients (for example, most also offer something called SquirrelMail) which doesn't have this problem. bug reference
    3. We're likely to see increased complaints of Corrupted Content Error. This is the result of a security change in Firefox 7 which throws an error when parts of the http headers don't agree. This is again something the owner of the site needs to fix but it would help to get more URLs. Unfortunately there is no workaround for users. bug reference
    4. Users of the HTTPS Everywhere add-on (from the EFF) will have Firefox crash when loading certain pages. The developer is working on getting a fix and it may not be a problem by the time users update. bug reference
    5. Users of IBM Tivoli Access Manager or Oracle Enterprise Single Sign On Manager or will crash on startup. This is mainly used by enterprise but will probably affect users who take their work home. bug
    6. We introduced telemetry in Firefox 7 so we're now collecting aggregate performance data if a user opts in. The notification and message should be very clear and self-explanatory but if we are getting lots of questions or we need to clarify some things, please let me know here and we can look into documenting or linking to somewhere else.

    As for extensions, as far as I know, Skype, Norton and AVG have updated their extensions but users have to initiate an update via the respective third party programs. Internet Download Manager is also updated. As for AMO-based extensions we're at 95+% compatibility.

    Have a fun launch-day!

    It's that time again! Firefox 7 is launching 8AM PDT on Sept 27th (tomorrow!) Here are the issues that we've identified as being potentially impactful (remember, please do not link users directly to bug reports as that generally fills them with unproductive "me too" complaints.): # The protocol (<nowiki>http://</nowiki>) has been removed from the URL in the location bar for <nowiki>http://</nowiki> pages only. <nowiki>https://</nowiki> pages will still have the protocol. This may be confusing to some users. There's also a [https://bugzilla.mozilla.org/show_bug.cgi?id=668019&list_id=1062967 known bug] where if you copy the URL after selecting it from the awesome bar dropdown (but before loading the page) it won't include the <nowiki>http://</nowiki> part. Users can revert to the old behavior by setting '''browser.urlbar.trimURLs''' to '''false''' in about:config # Users using a webmail system based on [http://roundcube.net/ Roundcube] (generally things like domain name registrars will use Roundcube for email) may find that some long subject lines in emails show as "...". This is a problem with their CSS and Firefox 7's support for text-overflow:ellipsis (you can ask them to contact their webmail provider and link to [http://trac.roundcube.net/ticket/1488061 the bug at roundcube]). Users sometimes have the option to switch webmail clients (for example, most also offer something called SquirrelMail) which doesn't have this problem. [https://bugzilla.mozilla.org/show_bug.cgi?id=681140 bug reference] # We're likely to see increased complaints of '''Corrupted Content Error'''. This is the result of a security change in Firefox 7 which throws an error when parts of the http headers don't agree. This is again something the owner of the site needs to fix but it would help to get more URLs. Unfortunately there is no workaround for users. [https://bugzilla.mozilla.org/show_bug.cgi?id=681140 bug reference] # Users of the HTTPS Everywhere add-on (from the EFF) will have Firefox crash when loading certain pages. The developer is working on getting a fix and it may not be a problem by the time users update. [https://bugzilla.mozilla.org/show_bug.cgi?id=677643 bug reference] # Users of IBM Tivoli Access Manager or Oracle Enterprise Single Sign On Manager or will crash on startup. This is mainly used by enterprise but will probably affect users who take their work home. [https://bugzilla.mozilla.org/show_bug.cgi?id=668019 bug] # We introduced telemetry in Firefox 7 so we're now collecting aggregate performance data if a user opts in. The notification and message should be very clear and self-explanatory but if we are getting lots of questions or we need to clarify some things, please let me know here and we can look into documenting or linking to somewhere else. As for extensions, as far as I know, Skype, Norton and AVG have updated their extensions but users have to initiate an update via the respective third party programs. Internet Download Manager is also updated. As for AMO-based extensions we're at 95+% compatibility. Have a fun launch-day!
  2. Thanks for sharing in advance.

    Thanks for sharing in advance.
  3. There's also a new top crasher (#10 in Firefox 7, #108 in 6.0.2) with no workaround, probably related to Sync.

    There's also a new [https://bugzilla.mozilla.org/show_bug.cgi?id=598774 top crasher] (#10 in Firefox 7, #108 in 6.0.2) with no workaround, probably related to Sync.
  4. scoobi, where are you seeing that it's related to sync?

    scoobi, where are you seeing that it's related to sync?
  5. Cww said

    scoobi, where are you seeing that it's related to sync?

    I wonder if it is anything to do with scoobi's bug598774#c11 and bug678588

    ''Cww [[#post-42749|said]]'' <blockquote> scoobi, where are you seeing that it's related to sync? </blockquote> I wonder if it is anything to do with scoobi's [https://bugzilla.mozilla.org/show_bug.cgi?id=598774#c11 bug598774#c11] and [https://bugzilla.mozilla.org/show_bug.cgi?id=678588 bug678588]
  6. Bug 678588 got backed out and it didn't affect crash rates so we're back at square one in terms of trying to figure out what's causing this, I think.

    Bug 678588 got backed out and it didn't affect crash rates so we're back at square one in terms of trying to figure out what's causing this, I think.
  7. We're currently also tracking bug 680802. Users who have an extension update on the wire (that is most extensions that got update at the last minute for Firefox 7) who then update from Firefox 6 to Firefox 7 will have that extension effectively uninstalled (not just disabled) without warning.

    We're currently also tracking [https://bugzilla.mozilla.org/show_bug.cgi?id=680802 bug 680802]. Users who have an extension update on the wire (that is most extensions that got update at the last minute for Firefox 7) who then update from Firefox 6 to Firefox 7 will have that extension effectively uninstalled (not just disabled) without warning.
  8. Until the bug680802 is fixed it appears that a suitable workaround may be to suggest a user installs another add-on, any add on, and that will make the missing add-ons reappear. The uneccessary add on may then be uninstalled if not required.

    From Dave Townsend c#26
    
    > B) Does uninstalling a different add-on trigger the "hidden" ones to show up
    > / reinstall as well?
    Yes

    I was considering suggesting an add-on to try installing could be telemetery, but this is now included in FX7. http://blog.mozilla.com/tglek/2011/09/20/firefox-7-telemetry-faster-startup/

    Until the bug680802 is fixed it appears that a suitable workaround may be to suggest a user installs another add-on, any add on, and that will make the missing add-ons reappear. The uneccessary add on may then be uninstalled if not required. From [https://bugzilla.mozilla.org/show_bug.cgi?id=680802#c26 Dave Townsend c#26] <blockquote>> B) Does uninstalling a different add-on trigger the "hidden" ones to show up <br/> > / reinstall as well? <br/> Yes</blockquote> I was considering suggesting an add-on to try installing could be telemetery, but this is now included in FX7. http://blog.mozilla.com/tglek/2011/09/20/firefox-7-telemetry-faster-startup/
  9. Another workaround for regressions is to propose to downgrade to Firefox 6.0.2 as it is as safe as Firefox 7.

    Edit : Strikeout because this information is wrong. For explanations, see this post.

    <del>Another workaround for regressions is to propose to downgrade to Firefox 6.0.2 as it is [http://www.mozilla.org/security/known-vulnerabilities/firefox.html as safe as Firefox 7].</del> Edit : Strikeout because this information is wrong. For explanations, see [/forums/contributors/707670?page=2#post-42814 this post].

    Modified by scoobidiver on

  10. scoobidiver said

    Another workaround for regressions is to propose to downgrade to Firefox 6.0.2 as it is as safe as Firefox 7.

    ???

    http://www.mozilla.org/security/known-vulnerabilities/firefox.html was just updated today and it shows multiple vulnerabilities fixed in Firefox 7.

    ''scoobidiver [[#post-42758|said]]'' <blockquote> Another workaround for regressions is to propose to downgrade to Firefox 6.0.2 as it is [http://www.mozilla.org/security/known-vulnerabilities/firefox.html as safe as Firefox 7]. </blockquote> ??? http://www.mozilla.org/security/known-vulnerabilities/firefox.html was just updated today and it shows multiple vulnerabilities fixed in Firefox 7.
  11. Hi,

    Some Mac OS X Lion users have written on our forum (Mozilla Italia) that they still have issues with gestures (using trackpad) and scrollbar. They started experiencing these kind of issues with the Firefox 6 release and it seems that nothing has been fixed in Firefox 7. Any news?

    Michele

    Hi, Some Mac OS X Lion users have written on our forum (Mozilla Italia) that they still have issues with gestures (using trackpad) and scrollbar. They started experiencing these kind of issues with the Firefox 6 release and it seems that nothing has been fixed in Firefox 7. Any news? Michele

    Modified by Michele Rodaro on

  12. Michelle you may already be aware of this /questions/853020#answer-218430 there is a tracking bug, if maybe not too much progress, and a possible workaround.

    Michelle you may already be aware of this [/questions/853020#answer-218430] there is a tracking bug, if maybe not too much progress, and a possible workaround.
  13. michro said

    Some Mac OS X Lion users have written on our forum (Mozilla Italia) that they still have issues with gestures (using trackpad) and scrollbar

    Two-finger horizontal swipe is considered as a new feature and therefore has been landed only in Fx 8 when it was in nightly, but not in Fx 6 when it was in Beta and Fx 7 when it was in Aurora.

    ''michro [[#post-42764|said]]'' <blockquote> Some Mac OS X Lion users have written on our forum (Mozilla Italia) that they still have issues with gestures (using trackpad) and scrollbar </blockquote> [https://bugzilla.mozilla.org/show_bug.cgi?id=668953 Two-finger horizontal swipe] is considered as a new feature and therefore has been landed only in Fx 8 when it was in nightly, but not in Fx 6 when it was in Beta and Fx 7 when it was in Aurora.
  14. Ok, thanks John99 & scoobidiver ;-)

    I'll report your news and suggestions on our forum.

    Ok, thanks John99 & scoobidiver ;-) I'll report your news and suggestions on our forum.
  15. Updates were shut off last night to prevent the spread of the add-on issue and they're working on a fix in 7.0.1 The workaround/fix for affected users is simply to install any add-on. We should probably just say "reinstall any affected add-on" and the rest will appear on restart.

    Updates were shut off last night to prevent the spread of the add-on issue and they're working on a fix in 7.0.1 The workaround/fix for affected users is simply to install any add-on. We should probably just say "reinstall any affected add-on" and the rest will appear on restart.
  16. Addons being shut off is probably important news, was it posted anywhere highly visible to ordinary users ?

    And where else was it posted besides your last post ?

    Addons being shut off is probably important news, was it posted anywhere highly visible to ordinary users ? And where else was it posted besides your last post ?
  17. John99 said

    Addons being shut off is probably important news, was it posted anywhere highly visible to ordinary users ? And where else was it posted besides your last post ?

    Right now, PR is working on a press release and the Add-ons team is working on a blog post. It just takes a little longer. verdi is also working on a KB article so that we can point press/users to how to fix this.

    ''John99 [[#post-42772|said]]'' <blockquote> Addons being shut off is probably important news, was it posted anywhere highly visible to ordinary users ? And where else was it posted besides your last post ? </blockquote> Right now, PR is working on a press release and the Add-ons team is working on a blog post. It just takes a little longer. verdi is also working on a KB article so that we can point press/users to how to fix this.
  18. As for fixes, we're going to make a dummy add-on on AMO that users can install and then when they restart Firefox, their extensions will all be back. ETA on that is about an hour, I'll give you all the link when it arrives.

    As for fixes, we're going to make a dummy add-on on AMO that users can install and then when they restart Firefox, their extensions will all be back. ETA on that is about an hour, I'll give you all the link when it arrives.
  19. I see that Michael Verdi has created and approved a new article:

    New article name:

    I see that Michael Verdi has created and approved a new article: *<del>[[Add-ons missing after updating to Firefox 7]]</del> New article name: *[[Add-ons hidden after updating to Firefox 7]]

    Modified by AliceWyman on

  20. https://addons.mozilla.org/en-US/firefox/addon/fx7-recovery/ is the link to the extension that basically just restarts Firefox but installing it causes your other add-ons to come back.

    https://addons.mozilla.org/en-US/firefox/addon/fx7-recovery/ is the link to the extension that basically just restarts Firefox but installing it causes your other add-ons to come back.
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