Welcome to the Contributor Home Page! Ready to make an impact and help some Firefox users? There are many different ways you can help out; see below for details.

Sisällysluettelo

• Knowledge Base
• Localization
• Tutorials
• References
• Forum
• Live Chat
• Get in touch with our community
• Firefox Support Blog

Knowledge Base

Localization

• For the localization progress of your locale, see the Localization Dashboard
• Translate an article
• (Locale leaders) Translating the interface

For more information on localizing Firefox Support, see Localizing Firefox Support

Tutorials

• Knowledge Base Policies
• Learn about our staging and approval system
• Edit an article
• Create an article
• Adding screenshots
• Requesting an article
• (Senior editors) Creating content blocks

References

• User permission levels
• Best Practices for Support Documents
• Manual of style
• Using SHOWFOR: Learn how to show/hide content for specific operating systems or specific versions of Firefox.
• Dynaaminen sisältö: Use dynamic content to insert content you've seen in many other articles.
• Latest new article requests (Bugzilla link)
• (Senior editors) Modified articles waiting for review

Forum

Helping out in the forum is easy and fun — just look for a question you can answer and help the user by sharing your knowledge.

• Providing forum support
• Forum and chat rules and guidelines

Tip: spend 10 minutes every morning in the forum! It's a great way to start your day by helping fellow Firefox users.

Live Chat

When you help out with Live Chat, you get to chat directly with Firefox users. It's very social and fun — nothing beats the feeling of getting a personal thank you for just sharing some of your Firefox knowledge with a user in need of assistance.

• Installing and Configuring Spark
• Helping with Live Chat

Get in touch with our community

The best way to get in touch with fellow contributors is to post a new topic in the contributors forum.

• Weekly status meetings
• mozilla.support.planning
  • Newsgroup
  • Google Group
  • Mailing list
• IRC
• Contributors forum

Firefox Support Blog

• How we improved customer satisfaction by splitting up articles (Fri, 06 Nov 2009 19:29:00 +0000)
• Minutes of SUMO meeting 2009-11-02 (Tue, 03 Nov 2009 16:01:05 +0000)
• Updating the knowledge base for Firefox 3.6 – Which articles need to be updated (Sat, 31 Oct 2009 18:16:18 +0000)
• Help Firefox users having problems with Facebook (Thu, 29 Oct 2009 18:56:12 +0000)
• Calling all Windows 7 users! (Tue, 27 Oct 2009 18:09:59 +0000)