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website not working right

Website side bar not going top when changing screens . Takes forever to change screens if you dont fix it i will go to crome# Numbered list item everyup date gets worse … (read more)

Website side bar not going top when changing screens . Takes forever to change screens if you dont fix it i will go to crome# Numbered list item everyup date gets worse

Asked by raledj 20 hours ago

Last reply by jonzn4SUSE 7 hours ago

convert jpg into pdf

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version i… (read more)

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version is 123.0.1. Is there a reasonable workaround?

Asked by archatty 2 months ago

Last reply by Zeeshan Kundi 11 hours ago

receiving repeated unwanted pop-ups supposedly from at & t, how to stop

receiving repeated unwanted pop-ups supposedly from at & t, how to stop. When tried to cut and paste the pop-up jumped to another screen, but was able to forward send… (read more)

receiving repeated unwanted pop-ups supposedly from at & t, how to stop. When tried to cut and paste the pop-up jumped to another screen, but was able to forward sending web address to at & t fraud.

If happens again will update this post with web address.

Not aware of any after marked pop-up blocker installed on my desktop.

Any security setting which can be set in MS to block pop ups?

Asked by johnlk99 11 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Request for Access to Former Employee Don's Email History

Dear Thunderbird Support Team, I hope this message finds you well. We used Thunderbird for our email services. As part of our current operations, we need to access the … (read more)

Dear Thunderbird Support Team,

I hope this message finds you well.

We used Thunderbird for our email services. As part of our current operations, we need to access the past email history of Don, a former employee whose email address was don@polytechfibers.com.

Don has since left the company, but it is crucial for us to retrieve his past emails. Could you please assist us in accessing his email data?

If you need any further information or have any questions, please do not hesitate to reach out.

Thank you for your assistance and cooperation.

Please reply to josh@polytechfibers.com

Best regards,

Josh Heo Polytech Fibers

Asked by Josh Heo 18 hours ago

Last reply by christ1 12 hours ago

firefox mcafee extensions

J'ai reçu une notification de Mozilla/firefox me demandant de fournir des autorisations supplémentaires pour les extensions McAfee® WebAdvisor. La notification indique q… (read more)

J'ai reçu une notification de Mozilla/firefox me demandant de fournir des autorisations supplémentaires pour les extensions McAfee® WebAdvisor. La notification indique que si je n'autorise pas les mises à jour, je devrai supprimer McAfee. S'agit-il d'une escroquerie ou d'une tentative de vol de données ? Je vous remercie.

Asked by Perry 20 hours ago

Last reply by cor-el 20 hours ago

Email accounts

Hi When I send an email they are not going into my "sent" box. They are going into a folder with both my email account addresses i.e. if i send an email from my email … (read more)

Hi When I send an email they are not going into my "sent" box. They are going into a folder with both my email account addresses i.e. if i send an email from my email account sandy.bell3@bigpond.com it goes into a folder of that email name & the same for my business email account it goes into a folder named csb.wandpc@bigpond.com which came up that obviously was created by you. I would prefer them to go into my proper "sent" folder. How do we fix this. Many thanks. Sandy

Asked by Sandy Bell 1 day ago

Last reply by david 20 hours ago

firefox startup

When I start Firefox it appears in a small window and it takes several tries to maximize it. In the past I right clicked on the Icon and I had a choice of setting the win… (read more)

When I start Firefox it appears in a small window and it takes several tries to maximize it. In the past I right clicked on the Icon and I had a choice of setting the window to open in Maximum, this doesn't seem available now. How do I get the window to open in maximum on startup?

Asked by harry37 22 hours ago

Last reply by jonzn4SUSE 21 hours ago

Firefox Private Browsing

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use… (read more)

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". This has been happening since I clicked on a mail in Mail to unsubscribe from a spam/phishing mail list, which seemed to result in me installing Firefox Private Browsing, which I had never subscribed to. I have tried uninstalling Private Browsing but there is no way of doing that. I have even uninstalled and then re-installed Firefox completely but I still have the same problem. Because of the problem I have now lost all my bookmarks and history, and am unable to create new bookmarks and history. I have been on the help forums and seen that I can Disable Private Browsing by going through my anti-virus (Avast), which I have not yet tried because what I would really like to achieve is uninstalling and not having Private Browsing on my Start menu, rather than simply disabling it. Anyway, would disabling it solve the bookmarks and history problem ? Can anyone give me the solution ? Thanks. As you may gather, I am not very techno so you would have to give me the idiot's version of any instructions or advice.

Asked by jeremyboyce.com 3 days ago

Last reply by Alex 22 hours ago

need to get back to my firefox on my computer before installation of new version

Hi need to get my old firefox back before installation of new version. I have a subscription that allows for downloading of videos using a "DOWNLOAD" button that has di… (read more)

Hi need to get my old firefox back before installation of new version.

I have a subscription that allows for downloading of videos using a "DOWNLOAD" button that has disappeared after new version of firefox was loaded. also my antivirus application has disappeared. How do i put everything back the way it was. I'm using windows 10.

Please help

Asked by shreed51 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

mozilla thunderbird master password/don't know it

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I… (read more)

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

Asked by jonrobam 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Thunderbird search

Good morning, I would like to ask you about differencies (0 messages vs. 4 message) in search in TB vs. Outlook. Please see in attachment. Can you help me with this probl… (read more)

Good morning, I would like to ask you about differencies (0 messages vs. 4 message) in search in TB vs. Outlook. Please see in attachment. Can you help me with this problem pls? I use IMAP settings in both email clients. BR Tibor

Asked by Tibor GRENDEL 2 days ago

Last reply by ggbsde 1 day ago

Templates gone

I was able to use items saved in my template file yesterday. This morning there are ZERO saved templates. I recreated 1, but I had 50+. Am I out of luck retrieving, and i… (read more)

I was able to use items saved in my template file yesterday. This morning there are ZERO saved templates. I recreated 1, but I had 50+. Am I out of luck retrieving, and if yes, is there a way to stop this in the future?

Asked by MMillion (Melissa Million) 1 day ago

Last reply by ggbsde 1 day ago

Sending to a sub address book

In earlier version of Thunderbird I could type in the name of a sub folder address book, Thunderbird would recognize it and add all the entries automatically. Now, in the… (read more)

In earlier version of Thunderbird I could type in the name of a sub folder address book, Thunderbird would recognize it and add all the entries automatically. Now, in the new improved version, this doesn't happen and the only way I can see of adding the names is to manually select and add all the members of the book. Is there a way of getting Thunderbird to add the sub folder members automatically as before?

Asked by bob.rooksby 1 day ago

Last reply by ggbsde 1 day ago

Shaw.ca mail not working on Thunderbird

Shaw e-mail has stopped working after years without issues on T-Bird. (G-mail still works) I use Shaw.ca e-mail, and recently have been getting a pop up error message. … (read more)

Shaw e-mail has stopped working after years without issues on T-Bird. (G-mail still works) I use Shaw.ca e-mail, and recently have been getting a pop up error message. the error message reads 'The IMAP server imap.shaw.ca does not support the selected authentication method. Please change the Authentication method in the Account Settings Server Settings'. I have read online that the AuthO2 method is upposed to work, but it does no. Acckk - help anyone?

Asked by rndavis22 2 days ago

Last reply by sfhowes 1 day ago