All Products Support Forum

Basically, when I have a threaded message, I don't see the > to drop down information to show the threads from the subject pane in the subject field.

I have gone to view, sort by threaded. I'm led to believe I should see something like this:

Subject : Top Level of Thread

 |
 ---> Subject : Re: Top Level of Thread
      |
      ---> Subect : Re: Top Level of Thread

But I see none of that. It's just one flat subject. It doesn't even tell me someone has replied to me. I have to go into the mail to see that. I have added the conversations add on just to get a glance of that, because I'm seeing nothing.

Image attached of what I see.

When you go into 'Manage Bookmarks' and click on 'Import/Backup Bookmarks' is there a way to clear out the list of files listed when you hover over 'Restore ->' which brings up the list of recent bookmark files that you have restored?

When I do right mouse click on page, depending on the mouse cursor position, context menu appears and I need to scroll up or down to access appropriate item. I thought I need to try and fix size and position of a page context menu. Is it possible? I believe it may depend on the screen size and resolution and how many entries add-ons add to right click menu. Examples: https://imgur.com/nocb5kK.png https://i.imgur.com/yNeNJQh.png

double line spacing forced every time you press enter - Also messages from same sender are sorted and combined into a single line in the INBOX list - how do you keep each message separate? Thanks

Hello, I've chatted with the creators of the add on "Twitter X Ad Blocker" and asked why it isn't working any more. They told me they have an update made and ready but you have not approved it yet. What will it take to get you to approve the update so this will work again?

Thanks, Tracy

Hello! My name is Anya. I am desperately trying to manage my social media addiction and to help support that I am wondering if its possible to disable the privacy window. I know I can install a website blocker - which I have, but it does not apply to the private window so I have full access to social media on it, I just have to log in. I want to COMPLETELY block Facebook and Instagram off of my laptop. Is this possible? Thank you!

I use the search feature a lot, and it's extremely annoying that every time after the search I have to click "Show results as list" in order to get a proper view of the search results. The default view is quite poor in my opinion.

The question is: why isn't there an option to show the search results as a list by default?

It would surely be a very, very easy feature to implement, and as I was googling for this, I noticed that users have been asking for this for YEARS now. Why on earth hasn't it been implemented?

I’m wanting to include one of two sentences in my email depending on the content of a “Status” field, which will be either N or R. The syntax I tried was {{Status |N|Thank you very much for joining our Society. |Thank you for renewing your membership of our Society}} However, all the resulting emails contained the second text… Could anyone tell me what I am doing wrong please?

Malcolm

After last update of Thunderbird on my laptop I can no longer change start upp URL:, or uncheck "show startpage" That means evry time I star Thunderbird, I get the ask for more mony ! But on my PC it runs normal as it alwas have done.

The information on how to solve this dose not work ! It is like the inifile is locked. Mats

I have Thunderbird installed on my laptop running Fedora 40 with Gnome on Wayland. I have two monitors with different resolutions.

The laptop monitor has a resolution of 1920x1080 whereas the external monitor has a resolution of 1360x768.

Thunderbird display fine on the main monitor, but when I move it to the external display, everything becomes huge and unusable.

I don't want to scale things in such a way that I have the opposite problem, that is things are way too small on the laptop monitor. Is there a way to have Thunderbird scale properly on the external monitor to have it maintain the right proportions on both monitors?

I have been using Thunderbird since the demise of Eudora. My configuration file is messed up and I would like to clean it up without losing everything. I have many accounts on different platforms. My unified inbox no longer works. It was working for my gmail accounts, but now nothing shows up in it. When looking through some accounts, there were multiple copies of emails in the archive file, and I never put them there.

Is there some way to preserve things like signature files and personalities and sever configurations, and set up thunderbird like a new install preserving the above and my contacts? It is a real mess now. I think there are multiple configuration files and I would like to delete some of them, but am afraid to.

Some of my add-on shortcuts have disappeared from the toolbar. I have tried all of the suggestions on your help site. If I go to the add-ons page, it says they are still there, but they don't show up in my browser.

External request to provide email content and send automatically, such as HTTP GET or POST similar to restAPI to do stuff on thunderbirds application for automated tasks, like opening emails, send email.

Hi all - I wanted to share a Thunderbird customization blog I wrote after assembling a bunch of CSS bits and pieces via the Thunderbird reddit community. If this post doesn't belong here, please delete, I wasn't sure how best to share it.

Mainly the blog is geared to having Thunderbird look/behave more like Outlook or Windows Mail app etc. and for those you'd like to learn a bit about CSS coding.

https://bbrandomstuff.blogspot.com/2024/05/thunderbird-customization-make.html

I am curious as to why Mozilla/Firefox doesn't seem interested in matching Chrome for addons for popular dropshipping apps such as CJDropshipping, DSers and AutoDS. These are well catered for in Chrome and allow easy import of products into stores such as Shopify. They save a lot of time for already busy store owners and staff yet Firefox loyalists are forced to switch over and use Chrome to make life easier and save time. For someone who has been using Firefox across both Linux and Windows since it's 2004 launch, it is galling and almost physically debillitating to have to resort to this each time. If I were any good at coding I would surely fix this serious shortcomming.

Please Mozilla look to this and provide us with better options.

Bernie