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facebook has blank page after upgrading firefox

  • 2 replies
  • 34 have this problem
  • 6 views
  • Last reply by pothiq

AnonymousUser
AnonymousUser
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face book home page is blank after upgrading firefox

URL of affected sites

http://www.facebook.com/home.php?ref=logo

face book home page is blank after upgrading firefox == URL of affected sites == http://www.facebook.com/home.php?ref=logo

All Replies (2)

Chris Ilias
Chris Ilias
  • Moderator
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For something like this, clearing your cookies and cache should work.

  1. Open the Tools menu, then select Clear Recent History... .
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now .

But I also noticed that you have the add-on "XUL Cache", which is a result of malware being installed on your system. See http://www.bleepingcomputer.com/forums/lofiversion/index.php/t192538.html

pothiq
pothiq
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I was having the same issue for a few weeks. But just checked the FireFox error console and found a problem on regular facebook home page ( Without HTTPS ).

Error: uncaught exception: Error: Permission denied for <https://www.facebook.com> to get property Proxy.InstallTrigger

Then I used HTTPS for facebook the the problem is gone :)

The problem is due to security permissions for regular HTTP pages.

To solve this blank page issue just do the following :

1. Visit : Security Settings on Facebook

[https://www.facebook.com/settings?tab=security]

2. Enable Secure Browsing.

And you are done :)