Forum Response - Websites will not load after Firefox update

Revision Information
  • Revision id: 208074
  • Created:
  • Creator: AliceWyman
  • Comment: Windows 7 MSE no longer available
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: AliceWyman
  • Is approved? Yes
  • Is current revision? Yes
  • Ready for localization: Yes
  • Readied for localization:
  • Readied for localization by: AliceWyman
Revision Source
Revision Content

If you're having website connection issues after a Firefox update, your third-party antivirus software, such as Avast, might be interfering with Firefox's secure connections.

We recommend uninstalling your third-party antivirus software and using the security software offered for Windows by Microsoft:

  • Windows 8 and Windows 10 - Windows Defender (built-in)

For more information and other solutions, see How to troubleshoot security error codes on secure websites.