Revision Information

Revision id: 17582
Created: Sep 30, 2011, 1:43:24 AM
Creator: AliceWyman
Comment: [Empty edit] Fixed in Firefox 7.0.1 - see discussion
Reviewed: Yes
Reviewed: Sep 30, 2011, 3:19:28 AM
Reviewed by: scoobidiver
Is approved? No
Is current revision? No
Ready for localization: No

Revision Source

There is an issue with Firefox 7 that may have caused some or all of your add-ons to be hidden. We are preparing an update to Firefox that will fix this and restore any hidden add-ons. Until that update is available, you can restore your add-ons with the simple workaround below.

We know how important add-ons are to you and apologize for the inconvenience.

{note}'''Note:''' There is a separate issue where add-ons are disabled (not hidden) after updating Firefox. In that case, you should be able to open the Add-ons manager and see them listed as disabled. For help, see [[Add-ons are disabled after updating Firefox]].{/note}

= Install the Add-on Recovery Tool = 
{for not fx7}{warning}'''Warning:''' This tool only works after you have updated to Firefox 7.{/warning}{/for}
#Go to the [https://addons.mozilla.org/en-US/firefox/addon/fx7-recovery/ Add-on Recovery Tool page] on addons.mozilla<!-- -->.org
#Click the green {button + Add to Firefox} button and this special tool will begin to download.<br><br>[[Image:Add-on recover - Win1]]
#Click {button Install Now} in the confirmation dialog that comes up.{for win}[[Image:Add-on recover - Win2]]{/for}{for mac}[[Image:Add-on recover - Mac2]]{/for}{for linux}[[Image:Add-on recover - Lin2]]{/for}
#Once the Add-on Recovery Tool is installed, click the {button Restart Firefox} prompt to complete the process. Firefox will restart and your add-ons will be restored.<br>{for win}[[Image:Add-on recover - Win3]]{/for}{for mac}[[Image:Add-on recover - Mac3]]{/for}{for linux}[[Image:Add-on recover - Lin3]]{/for}

Revision Content

There is an issue with Firefox 7 that may have caused some or all of your add-ons to be hidden. We are preparing an update to Firefox that will fix this and restore any hidden add-ons. Until that update is available, you can restore your add-ons with the simple workaround below.

We know how important add-ons are to you and apologize for the inconvenience.

Note: There is a separate issue where add-ons are disabled (not hidden) after updating Firefox. In that case, you should be able to open the Add-ons manager and see them listed as disabled. For help, see Re-enable add-ons that were disabled when updating Firefox.

Install the Add-on Recovery Tool

Warning: This tool only works after you have updated to Firefox 7.

Go to the Add-on Recovery Tool page on addons.mozilla.org
Click the green + Add to Firefox button and this special tool will begin to download.
Click Install Now in the confirmation dialog that comes up.
Once the Add-on Recovery Tool is installed, click the Restart Firefox prompt to complete the process. Firefox will restart and your add-ons will be restored.