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This article deals with web sites not appearing correctly in Firefox. If you receive error messages when trying to load web sites, see the Error loading web sites article instead. If any of the more specific articles below apply to you, see those articles first.

Table Of Contents

Page styles disabled

You may have inadvertently set the page style to "No Style." To ensure Firefox is set to use the page's default style:

  • At the top of the Firefox windowOn the menu bar, click on the View menu, then select Page Style, then click Basic Page Style.

Now that the page is using its default style, it may be displayed correctly.

Old version cached

Firefox caches web sites, which means it saves some files on your machine so that it doesn't have to re-download everything when you visit sites. If a web site has updated their code, Firefox may still be using some of the old code along with some of the new, which can make a web page display incorrectly. To fix this, you need to clear the cache.

  1. Open the Clear Private Data window:
    • At the top of the Firefox windowOn the menu bar, click on the Tools menu, then select Clear Private Data....
  2. Uncheck everything except the checkbox for Cache.
  3. Click Clear Private Data Now. Now that your cache is cleared, visit the web site again to see if the problem is solved.

Page is zoomed in or out

Firefox 3:

Some web sites may not look right at different zoom levels. To reset the page zoom setting for the site, click on the View menu, select Zoom, and then select Reset.

Firefox 2:

Some web sites may not look right at different zoom levels. To reset the page zoom setting for the site, click on the View menu, select Text Size, and then select Normal.

Minimum font size set

Some sites do not display properly with a minimum font size. To reset the minimum font size:

  1. At the top of the Firefox windowOn the menu bar, click on the ToolsFirefoxEdit menu, and select Options...Preferences....
  2. Click to select the Content panel.
  3. In the Fonts & Colors section, click Advanced....
  4. Change the Minimum font size to None.

Web site doesn't support Firefox

A small minority of pages simply don't work in Firefox. While you can't immediately fix the problem, you can report the website to the Firefox developers and they can either fix the problem in Firefox or contact the owner of the site. To report a broken web site:

  1. Open the Report Broken Web Site window:
    • At the top of the Firefox windowOn the menu bar, click on the Help menu, then select Report Broken Web Site....
  2. On the dialog that appears, fill in information about the problem.
  3. Click Submit Report.




Based on information from Websites look wrong (mozillaZine KB)


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Page last modified on Sunday 29 of June, 2008 12:24:32 PST.
Contributors to this page: Bo , AliceWyman and Chris_Ilias .
- This is a support/troubleshooting article -